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Division of Child Support Services



First State Family Card

ReliaCard

The U.S. Bank ReliaCard is credited when a support payment is received. In most cases, the money will be available within three (3) business days after DCSS applies the payment to the case(s). READ MORE


        

What's New

 

 


4/29/20 - DUE TO THE COVID-19 VIRUS, NO WALK-IN SERVICES ARE AVAILABLE AT ANY DCSS OFFICE WITHOUT AN APPOINTMENT.

  ENTRY WILL NOT BE PERMITTED WITHOUT PROPER FACE COVERING. 

  IF YOU NEED ASSISTANCE PLEASE CALL 302-577-7171. YOU MAY FAX DOCUMENTS TO 302-395-6731

PLEASE SEE OUR FACEBOOK OR INSTAGRAM PAGE FOR MORE INFORMATION

 

 

 

 
Customer Websites

Customer Websites

Two new websites are now available. Customers must register on both the Delaware Single Sign-On (DE-SSO) website and on the DCSS Customer Website. If you are a new customer logging in to either site for the first time, please choose from the buttons below. For a tutorial on how to register, click here.



 

 

Update

Updates

8/6/2020 - DCSS is happy to report that we received the long awaited guidance from the Office of Child Support Enforcement (OCSE) related to the Economic Impact Payments (stimulus payments) sent in error. We will start the process of releasing holds on the payments on or about Monday, August 3st.   We will be releasing of the held payments starting with the payments received in May and working through June’s and July’s.    

Please know payments on hold related to “joint spouse” filings will remain on hold for the normal 6-month time frame.

 

4/21/2020 - The Delaware Division of Child Support understands that it may be tough to pay your court ordered child support during these difficult times of the COVID-19 pandemic. Please remember that child support is a court ordered judgement and we do not have the ability to stop your order. While the division is sympathetic to your situation, we will try and help you as much as possible during these difficult times. On our Facebook page we post employment opportunities several times a week. While it may not be the job you have or want, until you are able to return to your pre-COVID employment, it offers an opportunity to earn money to keep your child support order current. We have an online payment service called iPayOnline in which you can make payments without having to drive to an office and make a physical payment. Our Customer Service Unit is available to assist you, 8am - 4pm Monday through Friday. We appreciate your patience as it may take a little longer than normal to get through to a Child Support Specialist during this crisis, but we are doing our best to address all calls as timely as possible.

 

You may find more detailed information and Frequently Asked Questions here.

 

ESTABLISH PATERNITY TODAY: If you were NOT married when your child was born, establish paternity (document the biological father of your child) for FREE through the Voluntary Acknowledgement Program (VAP).