Current Suspected Overdose Deaths in Delaware for 2020: Get Help Now!
ATTENTION: ASSIST will be taken offline to perform a major upgrade on Jan. 31, 2020, at 4 PM and will last until Feb. 1, 2020, at 2 PM.
You must complete and submit any in-progress applications by Jan. 31 at 4 p.m. or the application will be lost.
DCSS operates a statewide Customer Service Unit that is available Monday through Friday, from 8:00 a.m. to 4:00 p.m. DCSS also operates an Automated Assistance Line (AAL) 24 hours a day, 7 days a week, by touch-tone phone.
The AAL provides pre-recorded information (in English & Spanish) on topics such as office location & hours, application process, change of address, information for employers, establishing paternity, establising a child support order, enforcement measures, payment information and tax intercept information.
When requesting case specific information, customers are asked to enter their case number on a touch-tone phone. Rotary phone users are instructed to stay on the line and will be transferred to the Customer Service Unit during normal business hours: Monday through Friday from 8:00 a.m. to 4:00 p.m.