The Delaware Child Support Customer Website allows you to have a certain level of automation right at your fingers. From checking your payment history to sending the specialist in care of your case a message. The webpage is a two part login and after registration customers will be able to:

• Apply for services online.
• Make payments online.
• Receive select notices electronically.
• Submit case specific questions to their caseworker.
• Update their contact and employment information.
• View scheduled appointments, including court hearings.
• View and print child support payment history.

Accessing either website is a two-part process. You must register at https://my.delaware.gov and at a DCSS Website.

 

For a video tutorial, please click here: Video Tutorial

 

1. FIRST, click this link to reach  my.delaware.gov

• Click the “Sign up” link.
• Complete all required fields of information and click the “Register” button.  (Please do not use a business email to set up the account) (State or Federal Government email extensions will not be allowed by the system)
• System will send you an email to verify your account.
• From your email, click on ‘Activate Account’ which will take you to the My.Delaware dashboard. This is a required step.
• Keep a record of your My.Delaware User ID and Password.

2. FINALLY, subscribe to a DCSS Website.

• Navigate to Add Apps , search for the application and click ‘Add’.
  • If you are a new DCSS client, select DCSS App Services “Add” option.
  • If you already have a DCSS case, select the DCSS Customer Portal “Add” option.
• The application will be added to ‘My Apps’ instantly
• Click on My Apps to go to the dashboard and login to the application
• When you login to https://my.delaware.gov> the application tile will be visible on the dashboard.
• Keep a record of your DCSS Website User ID and Password.