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Frequently Asked Questions

Q.  How do I find out about services for which I may be eligible?

A.  Contact Delaware 2-1-1 or your local state service center.

Q.  What services does the Division of State Service Centers provide?

A.  Please view our list of services.

Q.  What are the Division’s office hours?

A.  Statewide, our office hours are 8:00 a.m. – 4:30 p.m., Monday through Friday, and our facilities are open from 7:30 a.m. - 5:00 p.m.  Contact our Office Locations with any questions. 

Q.  What should I bring to an appointment?

A.  Generally, you will need to bring income information such as pay stubs, Social Security numbers and birth dates for all household members, and any documents, such as bills or notices, with which you need help.

Q.  How Do I Find a Volunteer Opportunity That is Right for Me? And How do I Find the Right Volunteers to Support My organization?


Q.  Who should I contact if I have other questions?

A.   Contact the Delaware 211 or your local state service center, or send us an e-mail at DHSS_DSSC@delaware.gov with inquiries.