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Division of Social Services


The ASSIST self-service application portal has been updated and users are now able to upload required verification documents and select their preferred language of English or Spanish for notices and letters.

These new features are available by logging onto My ASSIST Account on the ASSIST homepage and when applying for and renewing benefits through ASSIST.

El portal de solicitud de autoservicio ASSIST ha sido actualizado y usuarios ahora pueden subir documentos requeridos de verificacion y escoger su lenguaje preferido de ingles o espanol para las notificaciones y cartas.

Estas opciones nuevas están disponibles al entrar a Mi cuenta ASSIST en la pagina web de ASSIST y cuando solicitando y renovando beneficios a traves de ASSIST.


Attention:

Most inquiries can be handled by calling the DSS Customer Relations Unit or accessing online services through ASSIST.

Please call 1-866-843-7212 so we may serve you by phone. To access our Online ASSIST Portal, please click the ASSIST Icon below.

Delaware Assist

Click here for Vaccine Information for persons with Disabilities or Acces and Functional Needs.


COVID-19

COVID-19

Click here to learn more about what Delaware's Division of Social Services is doing in response to COVID-19.

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FreshEBT

Check your SNAP/Food Benefit EBT balance and purchase history on your smartphone with the FREE PROVIDERS app.

Download here for FREE today!

Verifique su saldo de SNAP/EBT de beneficios de alimentos y historial de compras en su smartphone con la app gratis Providers.

Descarga aqui gratis hoy



What's New


JANUARY EMERGENCY BENEFITS

The Division of Social Services will issue January Emergency Benefits to eligible households receiving Food Benefits, Temporary Assistance for Needy Families (TANF), and General Assistance. Benefits will be available on EBT cards on Thursday, January 26, 2023. Click here for more information.

START PLANNING NOW FOR WHEN COVID-19 ASSISTANCE ENDS

Many extra benefits and services available because of COVID-19 will end in the coming months when the public health emergency comes to an end. Delaware offers many FREE social service, health, financial, and employment resources. Click here to learn more.

EBT FRAUD ALERT!

Delaware Health and Social Serivices recently discovered a SNAP food benefit fraud operation that involved Electronic Benefits Transfer (EBT) card skimming/cloning. Thieves are using illegal electronic devices to copy EBT card information and steal food benefits.

You can help prevent EBT card skimming/cloning by:

  • Keeping you PIN secret. Do not share your PIN with anyone outside your household. Cover the keypad when you enter your PIN on a machine.
  • Checking your EBT account regularly for unathorized charges. If you notice any, change your PIN immediately to stop the thief from making any new purchases.
  • Checking card reader machines to make sure there's nothing suspicious overlayed or attached to the card swiper or keypad. The overlays can be difficult to detect but are often bigger than the original machine and may hide parts of the machine.
  • Reporting EBT issues immediately. Immediately report a lost or stolen EBT card or unauthorized use of your card to EBT Customer Service at 1-800-526-9099.

If you believe you are the victim of card skimming/cloning and food benefits were stolen from your EBT card, contact the Division of Social Services at 1-866-843-7212.

SNAP ONLINE PURCHASING PROGRAM

Households can use their Delaware EBT cards to shop and pay for eligible food items online at participating stores. Click here to learn more about purchasing groceries online with your SNAP food benefits or P-EBT benefits.


Assistance Services

Food Supplement Program

Food Supplement Program

Supplemental Nutrition Assistance Program (SNAP) is a food supplemental program that enables low-income families to buy food that is the basis for better nutrition.

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General Assistance

General Assistance

A state-funded program designed to provide cash assistance to low-income people who do not qualify for federally funded programs, such as TANF or Social Security benefits.

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Temporary Assistance

Temporary Assistance

Temporary Assistance for Needy Families (TANF) is Delaware's main cash assistance program. The goal of TANF is to give people temporary help until they get a job.


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Child Care

Child Care

This service provides support for families with children to enable the caretaker to hold a job, obtain training or meet special needs of the parent or child.


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Refugee Cash Assistance

Refugee Cash Assistance

National voluntary agencies (volags) place refugees with local sponsors throughout the United States inlcuding the State of Delaware.

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Medicaid

Medicaid

The Division of Social Services provides six main types of medical assistance services. Learn what they are and if you qualify for help.


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Health Insurance

Health Insurance Marketplace

Learn how Delaware is working to make health care better. Get a chance to discuss with experts the things that matter most to you.


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Applications

Applications

Determine if your household is potentially eligible for Delaware's Social Service Programs and download an application today.


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Community Partner Support Unit

Community Partner Support Unit

Community Partner Support Unit (CPSU) helps increase access to services by providing ongoing, personalized support for organizations that serve those in need.


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Preventing Medicare Fraud


SMP

Empowering seniors to prevent healthcare fraud.






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Delaware's P-EBT Program


P-EBT

Delaware's P-EBT Program provides food assistance to families with children who lost access to free or reduced-price school meals when Delaware schools closed as a result of the COVID-19 pandemic.

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