- Delaware Health and Social Services

Volunteer Advocate Program

The Delaware Long-Term Care Ombudsman (LTCO) Volunteer Program provides opportunities for Delaware citizens to make a difference in the lives of residents living in long-term care settings. Volunteers are an essential component to the Ombudsman program and under the supervision of staff, our Volunteer Ombudsman advocate for long-term care residents, conduct facility visits and respond to resident complaints.

What Does a Volunteer Ombudsman Do?

Advocate for quality care
Regularly visit long-term care settings
Act as a voice for residents while resolving complaints
Support resident's rights, privacy, and confidentiality

Who Can Volunteer?

Volunteers must be Delaware residents, 18 years or older, have available transportation, complete all required trainings, and have a genuine interest in making a difference in the lives of residents. Qualifications

Must pass a criminal background check and fingerprinting
Must not have been employed by a long-term care setting within the past year

Ineligibility

Potential volunteers may be ineligible to participate in the LTCO Volunteer Program if any of the following apply:

Volunteer or immediate family have financial interest in or compensation from a long-term care setting
Volunteer or immediate family are currently or have been employed in a long-term care setting within the past year

Apply

For more information, please call 1-855-773-1002 or email Email: DHSS_OSEC_Ombudsman@delaware.gov to request a volunteer application.

Volunteer Advocate Program

Delaware's Government