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Contact Information

Main Office

  • Lewis Building, DHSS Campus
    Herman Holloway Sr. Campus

    1901 N. DuPont Highway
    New Castle, Delaware 19720
    Phone #: 1-800-372-2022
    Fax #: (302) 255-4454

Program Contact Information

(For program mailing address info, please refer to the Office Mailing Information below.  For directions to facilities, hours of operation and areas served, please see the office locations page.)

Delaware Healthy Children Program

Delaware Healthy Children Program
PO Box 950
New Castle, DE 19720-9914

1-800-996-9969

Medicaid Health Benefit Manager

1-800-996-9969

Delaware Prescription Assistance Program

1-800-996-9969 Option 2, then Option 1

Long Term Care Medicaid Programs
including

  • Nursing Facility
  • Chronic Renal Disease
  • Qualified Medicare Beneficiary
  • Home and Community Based Waiver programs
    • Mental Retardation/Developmental Disability
    • Elderly & Disabled
    • AIDS/HIV
    • Assisted Living
  • These units determine Long Term Care recipients' eligibility for food benefits as well.

 

 

Contact Numbers:

 

 

New Castle County
  • 16th & Thatcher Streets
    Phone #: (302) 577-2174
  • Robscott Building
    Phone #: (302) 368-6610
  • New Castle County SSI/QMB Unit (only)
    Phone #: (302) 453-6593
Kent/Sussex Counties
  • Georgetown State Service Center at Riverwalk
    Phone #: (302) 856-5379
  • Milford State Service Center
    Phone #: (302) 424-7200
  • Chronic Renal Program (only)
    Phone #: (302) 424-7180
    Fax #: (302) 424-2943
  • Kent/Sussex County SSI/QMB Unit (only)
    Phone #: (302) 424-7190

Other DSS Programs
including

  • Children and Family Medicaid Programs
  • Food Assistance
  • General Assistance
  • Subsidized Child Care
  • Temporary Assistance for Needy Families (TANF)

 

Contact Numbers:

 

New Castle County
  • Claymont State Service Center
    Phone # 302-798-4093 FAX 302-798-4360
  • Northeast State Service Center
    Phone # 302-552-3530 FAX 302-577-3805
  • Porter State Service Center
    Phone # 302-577-3504 FAX 302-577-2062
  • 16th & Thatcher Streets
    Phone # 302-577-3170 FAX 302-577-2178
  • Canby Park Office
    Phone # 302-498-5500 FAX 302-498-5501
  • Robscott Buildingnter
    Phone # 302-368-6725 FAX 302-368-6593
  • DeLaWarr State Service Center
    Phone # 302-577-3814 FAX 302-577-5548
  • Hudson State Service Center
    Phone # 302-453-2800 FAX 302-453-2853
  • Churchman's Corporate Center
    Phone # 302-395-6740 FAX 302-395-6777
  • Appoquinimink State Service Center
    Phone # 302-378-5781 FAX 302-378-5784
Kent County Offices:
  • Smyrna State Service Center
    Phone # 302-514-4530 FAX 302-514-3541
  • Williams State Service Center
    Phone # 302-857-5020 FAX 302-857-5021
  • Carroll's Plaza
    Phone # 302-739-4437 FAX 302-739-2124
  • Milford Annex
    Phone # 302-424-7250 FAX 302-424-2792
Sussex County Offices:
  • Georgetown State Service Center
    Phone # 302-856-5340 FAX 302-856-5234
  • Shipley State Service Center
    Phone # 302-628-2011 FAX 302-628-2027
  • Bridgeville State Service Center
    Phone # 302-337-8261 FAX 302-337-3204
  • Laurel State Service Center
    Phone # 302-875-2280 FAX 302-875-4960
  • Pyle State Service Center
    Phone # 302-732-9504 FAX 302-732-6490
Other Important Numbers:
  • DSS Customer Relations
    1-800-372-2022 or
    (302) 255-9500 option 2 or
    1-866-843-7212
  • Delaware Helpline
    1-800-464-4357 or 211

Office Mailing Information

New Castle County Offices:

  • Claymont State Service Center
    3301 Green Street, Claymont 19703
  • Northeast State Service Center
    1624 Jessup St., Wilmington 19802
  • Porter State Service Center
    509 W. 8th Street, Wilmington 19801
  • 16th & Thatcher Streets
    Wilmington 19802
  • Canby Park Office
    1920 Maryland Ave., Wilmington 19805
  • Robscott Buildingnter
    153 Chestnut Hill Road, Newark 19713
  • DeLaWarr State Service Center
    500 Rogers Road, New Castle 19720
  • Hudson State Service Center
    501 Ogletown Road, Newark 19711
  • Churchman's Corporate Center
    84 Christiana Rd., Ste. B, New Castle 19720
  • Appoquinimink State Service Center
    122 Silver Lake Road, Middletown 19709

Kent County Offices:

  • Smyrna State Service Center
    200 S. DuPont Blvd., Suite 101,
    Smyrna, DE 19977
  • Williams State Service Center
    805 River Road, Dover 19901
  • Carroll's Plaza
    1114 S. Dupont Highway, Dover 19901
  • Milford Annex
    13 S. W. Front Street, Milford 19963

Sussex County Offices:

  • Georgetown State Service Center
    546 S. Bedford St., Georgetown 19947
  • Shipley State Service Center
    350 Virginia Avenue, Seaford 19973
  • Bridgeville State Service Center
    400 Mill St., Bridgeville 19933
  • Laurel State Service Center
    440 N. Poplar Street, Laurel 19956
  • Pyle State Service Center
    34314 Pyle Center, Unit 1
    Frankford 19945
Last Updated: Wednesday July 30 2014
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