Delaware Special Needs Alert Program
What is the Special Needs Alert Program?
The Special Needs Alert Program (SNAP-911) recognizes children with special healthcare needs for Emergency Medical Services (EMS) providers. It is a pre-hospital notification program for any child who has special emergency care needs. When a child is registered in SNAP-911, EMS providers are alerted that the call is for a SNAP-911 child. If medical information is available, providers will be able to give appropriate emergency care for the child and reduce the level of stress often experienced by the family when there is an emergency. In the event of a 911 call, the emergency medical service team, together with the family will determine the child’s most important needs.
Who May Enroll?
Any child (0-21 years of age) with special healthcare needs may enroll. This includes, but is not limited to children with developmental delays, behavioral health problems, physical disabilities, special medical technology or equipment, seizure disorder, severe allergies, hearing loss, vision loss, diabetes, Autism, Down syndrome, or Cerebral Palsy. This also includes premature and low birth weight babies. No family will be excluded if they feel they will benefit from SNAP-911.
Participation is strictly on a voluntary basis. You may cancel enrollment at any time. SNAP-911enrollment is free of charge.
How to Enroll Your Child
You may enroll electronically or by using paper forms.
- To enroll in the Special Needs Alert Program through the electronic enrollment process:
- Please click on the 911 icon and follow the prompts.
- Print the Emergency Information Form - English PDF or Spanish PDF
Ask your child’s pediatrician or specialist to complete the form and return it to Special Needs Alert Program Coordinator, Office of Emergency Medical Services for Children, Emergency Medical Services and Preparedness Section, DPH, 100 Sunnyside Road, Smyrna, DE 19977
- To enroll in the Special Needs Alert Program through the paper enrollment
process, please choose either option A or B and complete the appropriate forms:
- Print the complete enrollment package - English PDF or Spanish PDF
- Print the individual sections as needed
- Mail the original forms to Special Needs Alert Program Coordinator, Office of Emergency Medical Services for Children, Emergency Medical Services and Preparedness Section, DPH,100 Sunnyside Road, Smyrna, DE 19977
Let’s look at a SNAP-911 call to 911
When your child needs emergency medical services, dial 911. Describe the type of emergency and your location. Tell the dispatcher that your child is a SNAP-911 child. EMS may review the child’s special health information and be prepared prior to arrival at the scene of an emergency.
This project was supported in part by the Department of Health and Human Services, Health Resources and Services Administration, Maternal and Child Health Bureau and the Assistant Secretary for Preparedness and Response, Hospital Preparedness Program Cooperative Agreement and Easter Seals of Delaware and Maryland’s Eastern Shore.
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