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Contact Information

Main Office

  • Lewis Building, DHSS Campus
    Herman Holloway Sr. Campus

    1901 N. DuPont Highway
    New Castle, Delaware 19720
    Phone #: 1-800-372-2022
    Fax #: (302) 255-4454

Program Contact Information

(For program mailing address info, please refer to the Office Mailing Information below.  For directions to facilities, hours of operation and areas served, please see the office locations page.)

Delaware Healthy Children Program

Delaware Healthy Children Program
PO Box 950
New Castle, DE 19720-9914

1-800-996-9969

Medicaid Health Benefit Manager

1-800-996-9969

Delaware Prescription Assistance Program

1-800-996-9969 Option 2, then Option 1

Long Term Care Medicaid Programs
including

  • Nursing Facility
  • Chronic Renal Disease
  • Qualified Medicare Beneficiary 
  • Home and Community Based Waiver programs
    • Mental Retardation/Developmental Disability
    • Elderly & Disabled
    • AIDS/HIV
    • Assisted Living
  • These units determine Long Term Care recipients' eligibility for food benefits as well.


Contact Numbers:

New Castle County
  • 16th & Thatcher Streets
    Phone #: (302) 577-2174
  • Robscott Building
    Phone #: (302) 368-6610
  • New Castle County SSI/QMB Unit (only)
    Phone #: (302) 453-6593
  • New Castle County PreAdmission Screening (PAS) Unit
    Phone #: (302) 368-6610
Kent/Sussex Counties
  • Georgetown State Service Center at Riverwalk
    Phone #: (302) 856-5379
  • Milford State Service Center
    Phone #: (302) 424-7200
  • Chronic Renal Program (only)
    Phone #: (302) 424-7180
    Fax #: (302) 424-2943
  • Kent/Sussex County SSI/QMB Unit (only)
    Phone #: (302) 424-7190
  • Kent/Sussex County PreAdmissionScreening (PAS) Unit
    Phone #: (302) 424-7172

Other DSS Programs
including

  • Children and Family Medicaid Programs
  • Food Assistance
  • General Assistance
  • Subsidized Child Care
  • Temporary Assistance for Needy Families (TANF) 

Contact Numbers:

New Castle County
  • Churchman's Corporate Center
    Phone #: 302-395-6740
  • 16th & Thatcher Streets
    Phone #: (302) 577-3170 or (302) 577-3871
  • Appoquinimink State Service Center
    Phone #: (302) 378-5781 
  • Claymont State Service Center
    Phone # (302) 798-4093 
  • DeLaWarr State Service Center
    Phone #: (302) 577-3814 or (302) 577-2916 
  • Hudson State Service Center
    Phone #: (302) 453-2800
  • Lewis Building, DHSS Campus
    Phone #: (302) 255-9660 
  • Northeast State Service Center
    Phone #: (302) 552-3530 
  • Porter State Service Center
    Phone #: (302) 577-3504 or (302) 577-3725 
  • Robscott Building
    Phone #: (302) 368-6610 
Kent & Sussex County Offices:
  • Bridgeville State Service Center
    Phone #: (302) 337-8261
  • Carroll's Plaza
    Phone #: (302) 739-4437 
  • Georgetown State Service Center
    Phone #: (302) 856-5340
  • Laurel State Service Center
    Phone #: (302) 875-2289
  • Milford Annex
    Phone #: (302) 422-1555
  • Milford State Service Center at Riverwalk
    Phone #: (302) 424-7200
  • Pyle State Service Center
    Phone #: (302) 732-9501
  • Shipley State Service Center
    Phone #: (302) 628-2011
  • Smyrna State Service Center
    Phone #: (302) 514-4560
  • Williams State Service Center
    Phone #: (302) 857-5070

Office Mailing Information

New Castle County Offices:

  • Churchman's Corporate Center
    84 Christiana Road
    New Castle, DE 19720
  • 16th & Thatcher Streets
    910 E. 16th Street
    Wilmington, Delaware 19802
  • 1715 West 4th Street
    Wilmington, Delaware 19805
  • Appoquinimink State Service Center
    122 Silver Lake Road
    Middletown, Delaware 19709
  • Claymont State Service Center
    3301 Green Street
    Claymont, Delaware 19703
  • DeLaWarr State Service Center
    500 Rogers Road
    New Castle, Delaware 19720
  • Hudson State Service Center
    501 Ogletown Road
    Newark, Delaware 19711
  • Lewis Building, DHSS Campus
    1901 N. DuPont Highway
    New Castle, Delaware 19720
  • Northeast State Service Center
    1624 Jessup Street
    Wilmington, Delaware 19802 
  • Porter State Service Center
    509 W. 8th Street
    Wilmington, Delaware 19801
  • Robscott Building
    153 Chestnut Hill Road
    Newark, Delaware 19713

Kent & Sussex County Offices:

  • Bridgeville State Service Center
    N. Cannon & Mill Streets
    Bridgeville, Delaware 19933
  • Carroll's Plaza
    1114 S. DuPont Highway, Suite 102
    Dover, Delaware 19901
  • Georgetown State Service Center
    546 S. Bedford Street
    Georgetown, Delaware 19947
  • Laurel State Service Center
    440 N. Poplar Street
    Laurel, Delaware 19956
  • Milford Annex
    13 S. Front Street
    Milford, Delaware 19963
  • Milford State Service Center at Riverwalk
    253 NE Front Street
    Riverwalk Shopping Center
    Milford, DE 19963
  • Pyle State Service Center
    RD. #2
    Frankford, Delaware 19945
  • Shipley State Service Center
    350 Virginia Avenue
    Seaford, Delaware 19973
  • Smyrna State Service Center
    200 S. Dupont Blvd. Ste 101
    Smyrna, DE 19977
  • Williams State Service Center
    805 River Road
    Dover, Delaware 19901
Last Updated: Monday March 25 2013
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