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Through its Incident and Complaint Referral Center (IRC), the Division of Long Term Care Residents Protection receives information regarding incidents and complaints pertaining to possible abuse, neglect, mistreatment, and/or financial exploitation of residents in long term care facilities.  The Division maintains the information in a computerized central database.  Investigative staff members of the Division analyze each report and determine what follow-up action is appropriate.

To report an incident or complaint of alleged abuse, neglect, mistreatment, and/or financial exploitation of a resident in a long term care facility, please contact the Complaint & Incident Reporting 24-hour, toll-free numbers.

Last Updated: Friday January 16 2009
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