Long Term Care Ombudsman Program

Description	The Long Term Care Ombudsman advocates for residents who live in long-term care facilities as well as those who live in other settings (such as their own homes) and receive home and community-based services. The Ombudsman program investigates and resolves complaints on behalf of these individuals.Complaints can be made by residents, family members, or other concerned parties. The program also provides opportunities for Volunteer Ombudsmen to serve as friendly visitors/advocates in nursing homes. For more information about volunteering, please visit the Long Term Care Ombudsman Volunteer page.
Eligibility	Residents of licensed long term care facilities in Delaware and individuals who receive home and community-based long term care services.
Availability	Statewide
Info or Enrollment	The Long-Term Care Ombudsman Program is operated by Delaware Health and Social Services Office of the Secretary. To receive assistance,contact the Delaware Aging and Disability Resource Center (ADRC) by phone or email.
More Resources	Guide to Services for Older Delawareans and Persons with Disabilities Delaware Aging and Disability Resource Center Service Provider Search
Related Links	On this website: How to become a Volunteer Ombudsman Information about advance directives Where to get a list of nursing homes in Delaware Where to get a list of assisted living facilities in Delaware Download DSAAPD's long term care publications DSAAPD's long term care links page Information about Delaware's Adult Protective Services Program On other sites: Division of Health Care Quality Advancing Excellence in America's Nursing Homes Administration on Aging's Ombudsman Program Page Rights of Patients in Delaware's Long Term Care Facilities

Long Term Care Ombudsman Program

Delaware's Government