DELAWARE HEALTH AND SOCIAL SERVICES
Division of Substance Abuse and Mental Health



Community Support Program (CSP)
Consumer Status Survey – FY02

Summary Statistical Report








Prepared by
Jonathan Dunkle

October 2002








Table of Contents


Table of Contents  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2

Executive Summary  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	3

Introduction   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	4

FY01 Survey Responses  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	4

Consumer Employment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 	5

Psychiatric Hospitalization   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 	6

Residential Arrangements   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 	7

Consumer Housing Subsidy  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 	8

Additional Survey Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	9

Appendix   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .       11

Consumer Status Survey Form						






Executive Summary

The Community Support Program (CSP) Consumer Status Survey is administered annually.  
Survey forms are distributed to all treatment programs supported by the Division of Substance 
Abuse and Mental Health (DSAMH) that serve CSP clients.  Information is collected regarding 
each consumer's employment status, hospitalization status, residential arrangements and housing 
subsidies as of the last day of each fiscal year.

Employment Status.  A total of 590 (47.5%) employable CSP consumers (not disabled, retired, 
students, or homemakers) were employed either part-time or full-time. 

Hospitalization Status.  Most CSP consumers (2,346 or 97.6%) were NOT hospitalized. 

Residential Arrangements.  The majority of CSP consumers (1,937 or 80.6%) live in private, 
unsupervised residences. 

Housing Subsidies.  A total of 684 or 28.5% of CSP consumers received state or federal housing 
subsidies (including Client Assistance Funds used for housing).










Introduction.   The Community Support Program (CSP) Consumer Status Survey is 
administered annually.  Survey forms are distributed to all treatment programs supported by the 
Division of Substance Abuse and Mental Health (DSAMH) that serve CSP clients.  DSAMH 
defines CSP clients as adults, age 18 and older, who have a diagnosed serious mental illness.  
The diagnostic criteria include:  schizophrenia, schizoaffective disorder, delusional (paranoid) 
disorder, paranoid personality disorder, schizotypal personality disorder, borderline personality 
disorder, bi-polar disorder and major depression.  Case management staff at each 
facility/program are asked to complete a brief questionnaire for all CSP clients active as of the 
last day of the state fiscal year.  Information is collected regarding each consumer's employment 
status, hospitalization status, residential arrangements and housing subsidies as of June 30th.  A 
sample survey form has been included in the appendix.

This report provides a summary of the information collected during the FY02 survey process, as 
well as some comparison data from previous years.




FY02 Survey Responses.   DSAMH's community mental health system caseload includes a 
total CSP census of 2,442 consumers as of June 30, 2002.   CSP Consumer Status Survey forms 
were received for 2,404 (or 98.4%) of the CSP consumer caseload.














Consumer Employment.   A total of 590 (51.8%) employable consumers (not disabled, retired, 
a student, or homemaker) were employed either part-time or full-time.



Employment Status
Frequency
Percent
Disabled/Unable to Work
872
36.3
Unemployed / Not Looking for Work
364
15.1
Part Time < 37.5 Hours
347
14.4
Full Time >= 37.5 Hours
243
10.1
Retired
223
9.3
Unemployed / Looking for Work
201
8.4
Homemaker
47
2.0
Unknown
30
1.2
Volunteer
25
1.0
Student
20
0.8
Inmate / Resident of Institution
19
0.8
Other
12
0.5
Military / Armed Forces
1
0.0
Total
2,404
100.0

CSP CONSUMER EMPLOYMENT STATUS

 



Psychiatric Hospitalization.  Most CSP consumers (2,360 or 98.2%) were NOT treated at a 
psychiatric hospital as of June 30, 2002.  


Psychiatric Hospitalization
Frequency
Percent
None
2,346
97.6
Psychiatric Hospital
37
1.5
Psychiatric Ward / General Hospital
7
0.3
Unknown
14
0.6
Total
2,404
100.0




CSP CONSUMER HOSPITALIZATION STATUS

 




Residential Arrangements.  The majority of CSP consumers (1,937 or 80.6%) live in private, 
unsupervised residences.

Residential Arrangement
Frequency
Percent
Private Residence / Unsupervised
1,937
80.6
Private Residence / Supervised
143
5.9
Group Home Setting / Supervised
111
4.6
Licensed Adult Foster Care
71
3.0
Group Home Setting / Unsupervised
27
1.1
Unknown
27
1.1
Other
16
0.7
Transitional Housing >= 30 Days
13
0.5
Corrections Facility / Jail
10
0.4
Emergency Housing, Shelter < 30 days
9
0.4
Boarding Home
9
0.4
Psychiatric Hospital > 180 Days
8
0.3
Other Institution
7
0.3
Unlicensed Adult Foster Care
6
0.3
Nursing Home, ICF / SNF
6
0.3
No Domicile / Homeless
3
0.1
Psychiatric Ward / General Hospital > 180 Days
1
0.0
Total
2,404
100.0




CSP CONSUMER RESIDENTIAL STATUS

 





Consumer Housing Subsidy.  A total of 684 or 28.5% of CSP consumers received state or 
federal housing subsidies (including Client Assistance Funds used for housing) as of June 30, 
2002.


Housing Subsidy
Frequency
Percent
No Rental Subsidy
1,692
70.4
State / Federal Subsidized Housing
632
26.3
Subsidized Client Assistance Funds
52
2.2
Unknown
28
1.2
Total
2,404
100.0



CSP CONSUMER HOUSING SUBSIDY STATUS

 





Additional FY02 Survey Information

Living Arrangement

2,347 of the surveys (97.6%) indicated that the consumer had a regular place to 
live at least five nights a week. The number of places a consumer lived in the previous 
ninety days is provided below.

Number of Places 
Consumer Lived in 90 days
Count
Percentage
1
2,117
88.1%
2
207
8.6%
3
37
1.5%
4
4
0.2%
5
3
0.1%
6
2
0.1%
7
0
0.0%
8
0
0.0%
>=9
1
0.0%
Unknown
33
1.4%

Facilities

The following question was asked regarding the availability and condition of facilities 
and appliances: "Are the following available in working condition?" The results are 
tabulated below:

Facility/Appliance
Yes
No
Unknown
Percentage 
"Yes"
Bathroom Facilities
2,374
12
18
98.8%
Room where consumer 
can go to be alone
2,341
46
17
97.4%
Range/Cooking Stove
2,346
41
17
97.6%
Refrigerator
2,358
28
18
98.1%
Telephone
2,308
79
17
96.0%
Washer/Dryer
2,130
247
17
88.6%

Neighborhood Safety

2,128 surveys (88.5%) reported that the consumer's neighborhood was safe from crime.

Level of Safety
Count
Percentage
Very Safe
897
37.3%
Safe if Careful
1,231
51.2%
Not Safe
202
8.4%
Very Unsafe
45
1.9%
Unknown
29
1.2%

Financial Condition

Respondents were asked whether the consumer had enough money each month to 
cover a variety of needs and wants. The results are below:

Item
Yes
No
Unknown
Percentage 
"Yes"
Food
2,324
64
16
96.7%
Clothing
2,206
181
17
91.8%
Rent
2,285
102
17
95.0%
Necessary Travel
2,179
207
18
90.6%
Medical Care
1,907
478
19
79.3%
Traveling to Visit Friends
1,918
468
18
79.8%
Social Activities
1,793
592
17
74.6%

Work Week

The survey asked "On average, how many hours per week has the consumer been 
employed during the past 90 days?"

Hours Worked
Count
Percentage
0
1,579
65.7%
<=20
260
10.8%
<=30
109
4.5%
<=40
239
9.9%
>40
16
0.7%
Unknown
201
8.4%


Confidence in Survey Information

The survey respondent was asked to indicate the level of confidence in the information 
entered on the survey.

Level of Confidence
Count
Percentage
100%
1,812
75.4%
>=90%
360
15.0%
<90%
232
9.7%












APPENDIX


Consumer Status Survey Form


  Individuals with diagnoses that are not included in this list may be eligible for community 
support services at the discretion of DSAMH Community Mental Health Center clinical 
directors.  Frequency/length of hospitalization and degree of disability are considered in 
determining eligibility for community support services.  (FY99 Community Mental Health 
Services Block Grant Application, September 1, 1998, page 2.9)


  See Community Mental Health Report – 6/30/02.



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