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Long Term Care Ombudsman Program

Program/Service description

The Long Term Care Ombudsman advocates for residents who live in long-term care facilities as well as those who live in other settings (such as their own homes) and receive home and community-based services. The Ombudsman program investigates and resolves complaints on behalf of these individuals.

Complaints can be made by residents, family members, or other concerned parties.

The program also provides opportunities for Volunteer Ombudsmen to serve as friendly visitors/advocates in nursing homes. For more information about volunteering, please visit the Long Term Care Ombudsman Volunteer page.

Public funding source(s)*

Older Americans Act (OAA)

State funds

Who is eligible

Residents of licensed long term care facilities in Delaware and individuals who receive home and community-based long term care services.

Where it is available

Statewide

Who to contact for information or enrollment

The Long-Term Care Ombudsman Program is operated by Delaware Health and Social Services Office of the Secretary. To receive assistance, contact the Delaware Aging and Disability Resource Center (ADRC) by phone or email.

Related internet links

Related pages on this site:

Related pages on the internet:

*Public funding means that the program is paid for, in part or in whole, by the government. Some publicly-funded programs have eligibility requirements and provide services at low cost or no cost to people who qualify. Most of these programs and services though, are also available to people who are able to pay privately (with their own money). For more information, please see the Sources of Funding section of this web site.

Last Updated: Friday November 07 2014
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