Frequently Asked Questions
Q. How do I find out about services for which I may be eligible?
A. Contact the Delaware Helpline or your local state service center. Telephone numbers and directions can be found at Office Locations.
Q. What services does the Division of State Service Centers provide?
A. Please view our list of services .
Q. What are the Division’s office hours?
A. Statewide, our office hours are 8:00 a.m. – 4:30 p.m., Monday through Friday, and our facilities are open from 7:30 a.m. - 5:00 p.m. Contact our Office Locations with any questions.
Q. What should I bring to an appointment?
A. Generally, you will need to bring income information such as pay stubs, Social Security numbers and birth dates for all household members, and any documents, such as bills or notices, with which you need help.
Q. How do I find out about volunteer opportunities?
A. Contact the Volunteer Resource Center to get assistance in finding a placement that is right for you.
Q. How do I find volunteers to work in my organization?
A. Contact the Volunteer Resource Center to be linked with potential volunteers.
Q. Who should I contact if I have other questions?
A. Contact the Delaware Helpline or your local state service center, or send us an e-mail with inquiries.
