Rita Landgraf, Secretary
Jill Fredel, Director of Communications
302-255-9047, Pager 302-357-7498
Date: December 27, 2012
The Division of Public Health (DPH) announced today the temporary closure of the Newark and Seaford Women, Infants and Children (WIC) office locations from January 7 - 11, 2013. The WIC Program is implementing a new data system called Delaware WOW (WIC on the Web) to better serve participants. The implementation will temporarily impact the program at two sites, the Hudson State Service Center (Newark location) and the Shipley State Service Center (Seaford location), and WIC will not be able to provide services at these two locations.
The Hudson and Shipley WIC sites will re-open on January 14, 2013 for regular business hours utilizing the new data system. The Shipley State Service Center will be open from 8:00 a.m. - 4:30 p.m. Monday - Friday, and Hudson will be open from 8:00 a.m. - 4:30 p.m. Monday - Friday, and 11:00 a.m. - 6:30 p.m. on Wednesday.
WIC is working hard to ensure a smooth implementation of the data system, not disrupt client services, and alert WIC participants to the closure. In addition, WIC peer counselors are conducting special outreach to participants with expected delivery dates during this period to promote breastfeeding and assure understanding of limited service availability during system transition.
For further information on the transition or temporary closing of sites, call WIC toll free 1-800-222-2189. DPH WIC looks forward to another exciting project that will improve the efficiency of staff and provide excellent customer service to 21,000 plus WIC participants.
Note: During this time all other WIC clinics in Delaware will be open for business.
Like to learn more about Delaware WIC? Visit www.delaware.gov and enter "WIC" in the search field.
Delaware Health and Social Services is committed to improving the quality of the lives of Delaware's citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations.