Delaware Health
And Social Services
DIVISION OF MANAGEMENT SERVICES
			PROCUREMENT




          			DATE December 02, 2008
 

				PSC#840


DELAWARE TRANSITIONAL WORK PROGRAM   



	FOR

				DIVISION OF SOCIAL SERVCIES		



	
                         Date Due: DECEMBER 23, 2008 
                                      11:00 AM


                 		ADDENDUM # 1

				PLEASE NOTE


		THE ATTACHED SHEETS HEREBY BECOME A PART OF THE ABOVE
 		MENTIONED BID.



							___________________________
							SANDRA S. SKELLEY, CPPO,CPPB
							PROCUREMENT Administrator
							(302) 577-4620


							_____________________________
       		RAY FITZGERALD (302)255-9645
       
       
       
REQUEST FOR PROPOSAL NO. PSC-840          
DELAWARE TRANSITIONAL WORK PROGRAM
Mandatory pre-bidders meeting November 17, 2008 at 10:00 A.M. The 
following questions were asked at the pre-bidders meeting.

1.	Question:  (Brian Hartman-Community Legal Aid Society, Inc., 
Disabilities Law Program)  Would you entertain a proposal to just 
serve the client’s who apply for SSI and assist them during the 
appeals process?
Answer:  (Ray Fitzgerald-DSS) 
We are looking for the best process for our client’s. If that process 
includes multiple bidders we would consider it.

2.	Question:  (Andy Heyer-Public Health Management Corporation)
Is there a particular budget format or layout we should follow?
Answer:  (Ray Fitzgerald-DSS) 
No.

3.	Question:  (Andy Heyer-Public Health Management Corporation)
Do you have a certain length of time the budget should be for?
Answer:  (Ray Fitzgerald-DSS) 
A twelve month budget but you can do year two, three and four.

4.	Question:  (Andy Heyer-Public Health Management Corporation)
You want a performance based payment, would you consider cost 
reimbursement?
Answer:  (Ray Fitzgerald-DSS) 
We plan a performance based contract.  We will consider a hybrid.  We 
will not consider a solely cost reimbursement contract.

5.	Question:  (Chris Devaney, MSSC-Connections)
800 to admit in a year is a challenge.
Answer:  (Ray Fitzgerald-DSS) 
When we look at the caseload at any point in time there are 700-800 
people who are exempt at any given time.  Our plan is to refer people 
to you at the time of their semi-annual review.  Therefore, people 
will come to you in roughly 1/12th a month.  The level of involvement 
will vary depending on the complexity of the case.

6.	Question:  (Chris Devaney, MSSC-Connections)
Who is the referral source?
Answer:  (Ray Fitzgerald-DSS) 
The Division of Social Services.

7.	Question:  (Geovanni Cantizono-Arbor Education and Training)
Would these referrals come through DCIS II?
Answer:  (Ray Fitzgerald-DSS) 
No,  The referrals would either come by fax or electronic (email).

8.	Question:  (Chris Devaney, MSSC-Connections)
What types of monitoring tools would be used?
Answer:  (Ray Fitzgerald-DSS) 
We would work with the selected vendor to create a system. 

9.	Question:  (Chris Devaney, MSSC-Connections)
Would you negotiate with one provider who proposes to do all but you 
would like a portion to be done by someone else? Would you negotiate 
with the first vendor?
Answer:  (Ray Fitzgerald-DSS) 
Yes.

10.	Question:  (Deborah McMillan-Public Health Management Corporation)
For those of us not in Delaware, would you expect to see office 
expense in the budget?
Answer:  (Ray Fitzgerald-DSS) 
Yes.

11.	Question:  (Marge Turner-United Cerebral Palsy of Delaware)
Reviewing Medical information, does it have to be a nurse?
Answer:  (Ray Fitzgerald-DSS) 
We were thinking a nurse or a doctor, but we are not mandating it.

12.	Question:  (Brian Hartman-Community Legal Aid Society, Inc., 
Disabilities Law Program) 
What is the age range?
Answer:  (Ray Fitzgerald-DSS) 
18-64, the upper scale could be anything as long as they are not yet 
on disability.

13.	Question:  (Andy Heyer-Public Health Management Corporation)
On page number 11 you asked for a price per person.  What time frame 
do you want that price for?
Answer:  (Ray Fitzgerald-DSS) 
I would be based on what your timeframe is to get the person to the 
next step.

14.	Question:  (Tylisha Johnson-PSI)
In the grouping description, if you have a person who is completely 
denied in SSI would you re-group them and start them over?
Answer:  (Ray Fitzgerald-DSS) 
After initial denial the vendor would be expected to manage the 
client through the appeal processes as long as they continue to 
believe that they should be qualified.  

15.	Question:  (Geovanni Cantizono-Arbor Education and Training)
Since participation for referrals is mandatory, what it the vendors 
role when a client is non-compliant? 
Answer:  (Tom Hall-DSS) 
Under current policy we could do a $50.00 CMR sanction which 
progresses each month until the benefit reaches $0.  Once the client 
complies the sanction can be removed.

16.	Question:  (Geovanni Cantizono-Arbor Education and Training)
What is the expectation of the new vendor to work with the existing 
employment connections vendor?
Answer:  (Ray Fitzgerald-DSS) 
They would refer clients who are able to work at least 30 hours per 
week to the employment connections vendor.
(Tom Hall-DSS)
Group #1 would be referred to employment connections immediately, 
group # 2 the new vendor would need to decide if the referral was 
appropriate.

17.	Question:  (Marge Turner-United Cerebral Palsy of Delaware)
Is this contract case management or finding employment for the 
client?
Answer:  (Ray Fitzgerald-DSS) 
The role of this vendor is to case manage our clients through the 
processes to obtain better benefits from the SSA, to improve client’s 
ability to function through referral to other vendors or to help them 
find employment by referral to other vendors.

18.	Question:  (Marge Turner-United Cerebral Palsy of Delaware Inc.)
Client’s will have all different disabilities, we have doctors who 
specialize in different disabilities.  Would it be the responsibility 
of the selected vendor to cover all of the disabilities? 
Answer:  (Ray Fitzgerald-DSS) 
Yes.

19.	Question:  (Elaine Fox-PHMC)
In the RFP, you estimate different amount in each category.  What if 
these percentages are not correct?
Answer:  (Ray Fitzgerald-DSS) 
Those numbers were estimates based on what we hear from others based 
on their experiences.  If in fact, those numbers vary from the 
numbers we have listed for each category, we may renegotiate based on 
actual experience.

20.	Question:  (Jim Bratt-PSI)
With regard to physicians, would the selected vendor be provided 
medical data?
Answer:  (Ray Fitzgerald-DSS) 
We will provide to the vendor what is provided to DSS.  Usually the 
medical form.  It is vendor’s responsibility to work with the client 
to obtain necessary medical information.

21.	Question:  (Jim Bratt-PSI)
Would they have to do a physical exam or test?
Answer:  (Ray Fitzgerald-DSS) 
Other than those clients who have a short-term disability, it is our 
expectation that an initial assessment is a face to face contact.  

22.	Question:  (Jim Bratt-PSI)
Estimate is 700-800, you are asking for a cost per person price.  
There is a big difference in the cost per person if the number of 
those served is 700 compared to 800.
Answer:  (Ray Fitzgerald-DSS) 
Submit both.

23.	Question:  (Chris Devaney, MSCC-Connections)
Employment services, if someone already has a relationship w/VR can 
we refer them to that program?
Answer:  (Ray Fitzgerald-DSS) 
This program is to enhance what DSS already has in place.

24.	Question:  (Geovanni Cantizono-Arbor Education and Training)
Funding levels?
Answer:  (Ray Fitzgerald-DSS) 
There are no preset funding levels.  We will evaluate the proposals 
for their cost in relation to their outcomes.  

25.	Question:  (Geovanni Cantizono-Arbor Education and Training)
What is the breakdown by county?
Answer:  (Ray Fitzgerald-DSS) 
Rough estimate is 60% of referrals from NCC, 20% from each Kent and 
Sussex County. 

26.	Question:  (Marge Turner-United Cerebral Palsy of Delaware Inc.)
With the referrals that go to Voc Rehab, what happens when the client 
goes on a waiting list?
Answer:  (Ray Fitzgerald-DSS) 
We expect the vendor to case manage the client and take advantage of 
other available resources.

27.	Question:  (Community Legal Aid Society, Inc., Disabilities Law 
Program) 
If a person gets a job, how much follow up is expected?
Answer:  (Ray Fitzgerald-DSS) 
Some follow up, EC should follow up. 

28.	Question:  (Jim Bratt-PSI)
How long do you follow referrals to DVR?
Answer:  (Ray Fitzgerald-DSS) 
Follow them through DVR, continue to follow until the EC vendor 
referral.

29.	Question:  (Andy Heyer-Public Health Management Corporation)
For performance based, what type of financial reporting is required 
at year end?
Answer:  (Tom Hall-DSS) 
None.

30.	Question:  (Deborah McMillan-Public Health Management Corporation)
What if we underestimate our up front costs?
Answer:  (Ray Fitzgerald-DSS) 
As the vendor bidding on this contract, it is your responsibility to 
submit your best cost estimate.  Please remember that this is a 
competitive process and what you propose is a factor in the 
selection.

31.	Question:  (Jeffrey Booth-JEVS)
Can we create other payment points other then the ones suggested?
Answer:  (Ray Fitzgerald-DSS) 
Yes.

32.	Question:  (Jeffrey Booth-JEVS)
Do you also need a Delaware Business License if you are also a 
501(c)3?
Answer:  (Ray Fitzgerald-DSS) 

33.	Question:  (Geovanni Cantizono-Arbor Education and Training)
Once the selected vendor determines the employability of a client, 
those with limitations will follow what process?
Answer:  (Ray Fitzgerald-DSS) 
See 1 (e) page 11.

34.	Question:  (Charlie Murphy-Arbor Education and Training)
What is the initial contract dates?
Answer:  (Ray Fitzgerald-DSS) 
The initial contract will end on 9/30/2010 and if DSS and the vendor 
agree, it may be renewed for another 12 month period no more than 4 
times.  The start date is 4/1/2009.

35.	Question:  (Geovanni Cantizono-Arbor Education and Training)
Group # 3, who determines the end dates?
Answer:  (Ray Fitzgerald-DSS) 
The doctor/forms. 

36.	Question:  (Marge Turner-United Cerebral Palsy of Delaware Inc.)
What happens if our assessment does not match with what is provided?
Answer:  (Tom Hall-DSS) 
That is one of the reasons why we are hiring a new vendor. 
(Ray Fitzgerald-DSS) 
Our new assessment is based on what a person can do.



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