2004- 2005 GUIDE TO SERVICES FOR OLDER DELAWAREANS Changes to the information in the 2004-2005 Guide to Services for Older Delawareans Through August 2005: p. 6 DSAAPD, Kent/Sussex Counties office phone number is now 302-424-7310. p. 10 GULL House, 302-226-2160 p. 10 Medical Adult Day Care is now New Horizons Adult Day Care at 302-223-1430 p. 12 Alzheimer’s Association, 302-854-9788 (Kent and Sussex Co.) 1-800-292-3900 p. 33 Better Business Bureau of Delaware Inc. 302-230-0108 p. 52 Add: Delaware Community Reinvestment Act Council (DCRAC) at 302-654-5024 p. 63 Delete: Lifeline Add: American Red Cross Lifeline, 1-800-959-6989 p. 63 Add: Response Link, 302-836-2979 p. 65 ADDUS HealthCare, 302-995-9010 p. 66 Heartland Hospice, 261 Chapman Road, Newark, DE 19702, 1-800-311-3184 p. 68 Add: Vitas Hospice, 302-451-4000 p. 111 Add: www.pparx.org p. 112 Add: Community Health Care Access Program, 1-800-996-9969 p. 123 Medicare phone numbers should all be 1-800-633-4227. Quality Insights is correct. p. 128 Add: Progressions, Rockford Center, 100 Rockford Drive, Newark, DE 19713, 302-996-5480 p. 143 AARP Delaware, 302-498-6501 p. 144 American Heart Association, 1501 Casho Mill Road, Newark, DE 19711 302-454-0613 p. 145 Add: Cancer Care Connection, 302-266-9686 and 1-866-266-7008 p. 148 Add: National Association of Retired Federal Employees (NARFE), 302-227-2736 p. 148 Add: Lives Worth Saving Hotline (if you need a transplant) 1-800-637-2316 p. 160 Georgetown CHEER Center, 546 S. Bedford Street, Georgetown, DE 19947 302-856-5187 p. 163 AIDS Delaware, 302-226-5350, 1-800-422-0429 p. 164 Arthritis Foundation, 1-800-283-7800 p. 164 Add: Mental Health Association, 302-765-9740 p. 169 Other Transportation Providers. Callers are advised that several of these companies may be out of business p. 169 Add: Safe Ride Medical Transportation, 1-888-658-4100 p. 169 Accessible Van Rental Add: Wheelers, 1-800-456-1371 p. 172 Foster Grandparent Program, Debnam Building, 1901 N. DuPont Hwy. New Castle, DE 19720, 302-255-9688 p. 179 Add these websites: www.health.org National Clearinghouse for Alcohol and Drug Information www.aoa.dhss.gov National Aging Information and Referral Support Center Please contact Carol Barnett at 1-800-223-9074 or Carol.Barnett@state.de.us with any changes for future printings of the 2004-2005 Guide to Services for Older Delawareans. Adult Day Care 8 Adult Protective Services 11 Alzheimer's Disease 12 Assisted Living 13 Caregiving Resources 22 Case Management/Assessment of Needs 27 Companion Programs 30 Consumer Information 33 Crime Prevention and Victims Assistance 38 Education 41 Employment 45 Financial Information and Assistance 49 Food Programs 54 Homemaker/Home Health Care/Hospice 61 Housing 73 Information and Advocacy 90 Joining Generations/Family Circle Programs 98 Legal Services 102 Long Term Care Ombudsman Program 106 Medical/Health Care 108 Medicare and Medicaid/Health Insurance Counseling 122 Mental Health/Counseling 127 Mental Health/Counseling 130 Organizations (Senior Citizen) 142 Pre-Admission Screening Program 150 Respite Care 151 Senior Centers 155 Social Security and Supplemental Security Income (SSI) Support Groups 163 Transportation 166 Volunteerism 172 Web Sites 179 Index 182 Index of Advertisers 194 State of Delaware Office of the Governor Dear Friends: One measure of the quality of life we enjoy in Delaware is attributable to the scope and quality of services and programs listed in this user-friendly directory available at no cost from the Division of Services for Aging and Adults with Physical Disabilities. On the pages that follow, you can see that no matter where you live in Delaware, there are many community-based services available to help you and your family. These services and the caring people who provide them are increasing to meet the present and emerging needs of our state's growing older population. I am confident that Delaware's Division of Services for Aging and Adults with Physical Disabilities will continue to be a significant contributor to the quality of life for our state's older residents and a strong advocate on their behalf. Sincerely, Ruth Ann Minner Governor Dear Delaware Resident Delaware Health and Social Services' Division of Services for Aging and Adults with Physical Disabilities is committed to helping older Delawareans and persons with physical disabilities improve the quality of life and lead active and productive lives, with the greatest level of independence. Our broad range of direct consumer services is described on the following pages. We also fund many additional community-based services through the Delaware social services agencies in this directory. The Division's services are funded by the Older Americans Act, the Social Services Block Grant, the Medicaid Waivers for Elderly and Physically Disabled and Assisted Living, and appropriatins by the State of Delaware. Our experienced, professional staff is at your service. Please call us if we can help you. Sincerely, Allan R. Zaback, Director At your service . . . Delaware's Division of Services for Aging and Adults with Physical Disabilities DELAWARE HEALTH AND SOCIAL SERVICES DIVISION OF SERVICES FOR AGING AND ADULTS WITH PHYSICAL DISABILITIES At your service throughout Delaware Client Services New Castle County University Plaza Oxford Building, Suite 200 256 Chapman Road Newark, Delaware 19702 (302) 453-3820 (800) 223-9074 Fax (302) 453-3836 TTY (302) 453-3837 Kent/Sussex Counties Milford State Service Center 18 North Walnut Street Milford, Delaware 19963 (302) 422-1386 (800) 223-9074 Fax (302) 422-1346 TTY (302) 422-1415 Administration First Floor Annex Main Administration Building 1901 North DuPont Highway New Castle, DE 19720 (302) 255-9390 (800) 223-9074 Fax (302) 255-4445 At your service on the World Wide Web! www.DSAAPD.com Adult Day Care, a program for functionally-impaired persons, provides supervised therapeutic, recreational, and social activities for individuals who do not require 24-hour institutional care, but cannot live independently due to physical or mental impairment. Provided here is a list of adult day care facilities licensed in the State of Delaware. Most adult day care programs provide the following services: • Transportation • Food service • Nursing care (monitoring conditions, administering medications) • Medical care (emergency treatment) • Recreational activities • Therapy (physical, speech, occupational, reality orientation) • Social work services (counseling, linkage with other services) • Support Groups WILMINGTON Senior Adult Day Program Delaware Elwyn 321 E. 11th Street Wilmington, DE 19801 658-8860 Gilpin Hall Adult Day Program 1101 Gilpin Avenue Wilmington, DE 19806 654-4486 Riverside Health Care Center 700 Lea Blvd. Wilmington, DE 19802 765-4175 NEW CASTLE COUNTY Easter Seals Delaware and Maryland's Eastern Shore 61 Corporate Circle New Castle, DE 19720 324-4444 Eden Rock 2210 Swiss Lane Wilmington, DE 19810 475-9400 Evergreen Center I Alzheimer Day Treatment Christiana Care Visiting Nurses Assn. Building F 3000 Newport Gap Pike Wilmington, DE 19808 995-8448 Newark Active Day Center 200 White Chapel Drive Newark, DE 19713 533-3543 KENT COUNTY Daybreak Mature Adult Care Center 1121 Forrest Ave. Dover, DE 19804 734-1200 Easter Seals Delaware and Maryland's Eastern Shore 100 Enterprise Place Suite 1 Dover, DE 19904 678-3353 Medical Adult Day Care Delaware Hospital for the Chronically III (DHSS) 100 Sunnyside Road Smyrna, DE 19977 653-8556 Ext. 216 SUSSEX COUNTY Easter Seals Delaware and Maryland's Eastern Shore 504 W. Market Street Georgetown, DE 19947 855-9815 Evergreen Center II Alzheimer Day Treatment Christiana Care Visiting Nurse Association 611 S. DuPont Hwy. Milford, DE 19963 422-1575 GULL House (Geriatric Unit for Living and Learning) Beebe Medical Center 23 Terrace Road Rehoboth, DE 19971 222-2160 Laurel Adult Day Care Program 113 N. Central Avenue P.O. Box 64 Laurel, DE 19956 875-2536 11 Delaware Health and Social Services (DHSS), Adult Protective Services Program receives and investigates reports of abuse, neglect or exploitation of physically and/or mentally impaired adults, age 18 and over. In such cases, a social worker will contact the individual, assess his/ her needs, and work with the client to resolve the situation. Referrals can be made anonymously and confidentiality is strictly observed. For more information, call: DHSS Division of Services for Aging and Adults with Physical Disabilities New Castle County .......................... 453-3820 Kent/Sussex County...........................422-1386 Statewide Toll Free ..................... 1-800-223-9074 Alzheimer's Disease is a degenerative medical condition that results in memory loss, decline in mental capacity, and reasoning ability. This disease is progressive, meaning that the intellectual impairments created by the disease may begin as an unexplained forgetfulness and end up as a complete disability. Alzheimer's Association, Delaware Chapter Services Include: on-going monthly support groups; Respite Care Assistance Programs; Statewide Community Education; Caregivers; Professional Conferences; Speakers Bureau; Library; Information & Referral Network. 2306 Kirkwood Hwy., Wilmington, DE 19805 ... 633-4420 Kent/Sussex Toll free ...........................1-800-219-7666 13 ASSISTED LIVING FACILITIES Assisted living facilities are the newest housing option in Delaware. Assisted living provides a combination of housing, personal services, and health care. At the time of this guide's printing, the following Assisted Living facilities were licensed. Licenses for additional facilities may be pending. NEW CASTLE COUNTY Arden Courts Manor Care 7001/2 Foulk Rd. Wilmington, DE 19803 762-7800 Captain's Deck 7807 Governor Printz Blvd. Claymont, DE 19703 798-3500 Eden Rock 2210 Swiss Lane Wilmington, DE 19810 475-9400 Forwood Manor Assisted Living 1912 Marsh Road Wilmington, DE 19810 529-1601 Foulk Manor North 1212 Foulk Rd. Wilmington, DE 19803 478-4296 Foulk Manor South 407 Foulk Road Wilmington, DE 19803 655-6249 Gardens at White Chapel 200 E. Village Rd. Newark, DE 19711 366-8100 The Lorelton 2200 W. Fourth St. Wilmington, DE 19805 573-3580 Methodist Country House 4830 Kennett Pike Wilmington, DE 19807 654-5101 Millcroft Assisted Living 255 Possum Park Road Newark, DE 19711 366-0160 Rockland Place 1519 Rockland Rd. Wilmington, DE 19803 777-3099 Shipley Manor Assisted Living 2723 Shipley Road Wilmington, DE 19810 479-0111 Somerford 501 S. Harmony Rd. Newark, DE 19713 283-0540 Sunrise Assisted Living of Wilmington 2215 Shipley Road Wilmington, DE 19810 475-9163 • 735-8800 Windsor Place 6677 Lancaster Pike Hockessin, DE 19707 239-3200 KENT COUNTY Green Meadows at Dover 150 Saulsbury Road Dover, DE 19904 674-4407 Heritage at Dover Assisted Living Community 1203 Walker Road Dover, DE 19904 735-8800 State Street Assisted Living 21 N. State Street Dover, DE 19901 674-2144 Westminster Village 1175 McKee Road Dover, DE 19904 674-8030 SUSSEX COUNTY Brandywine Assisted Living at Seaside Pointe 100 Seaside Boulevard Rehoboth Beach, DE 19971 226-8750 Heritage at Milford 500 S. DuPont Boulevard Milford, DE 19963 422-8700 Methodist Manor House 1001 Middleford Rd. Seaford, DE 19973 629-4593 Seaford Center 1100 Norman Eskridge Highway Seaford, DE 19973 629-3575 The Village at Green Valley 231 South Washington St. Millsboro, DE 19966 934-7300 CARE Delaware (Caregiver Assistance-Respite-Education) CARE Delaware is a statewide program of services for caregivers caring for frail older persons and older relative caregivers such as grandparents caring for children. Services include daily and shortterm respite care, training, support groups, individual needs assessments and care planning and helpful information for caregivers from 27 community based caregiver resource centers. The Delaware Division of Services for Aging and Adults with Physical Disabilities (DSAAPD) has built partnerships with the Division of Libraries, public libraries and senior centers to serve as Caregiver Resource Centers. These centers operate as libraries for videos, books, pamphlets and other materials on caregiving. Materials can be reviewed at the resource centers or checked out for use at home. Some centers have staff on hand on a part-time basis. NEW CASTLE COUNTY Appoquinimink Community Library 118 Silver Lake Road Middletown, DE 19709 (302) 376-4190 Bear Public Library 101 Governor's Place Bear, DE 19701 (302) 838-3300 Corbit-Calloway Memorial Library 2nd & High Street Odessa, DE 19730 (302) 378-8838 Graham Senior Center 1709 Gilpin Avenue Wilmington, DE 19806 (302) 655-0266 Hockessin Public Library 1023 Valley Rd. Hockessin, DE 19707 (302-239-0706) Howard Weston Senior Center 1 Bassett Ave. Manor Park New Castle, DE 19720 (302) 328-6094 Kirkwood Highway Library 6000 Kirkwood Hwy. Wilmington, DE 19808 (302) 995-7662 Mid-County Senior Center First Regiment Road Wilmington, DE 19808 (302) 995-6555 Newark Senior Center (Staffed Resource Center: one-on one help is available here) 200 White Chapel Drive Newark, DE 19713 (302) 737-2336 St. Anthony's Senior Center 1703 W. 10th St. (1st. Floor) Wilmington, DE 19805 (302) 421-3735 24 Wilmington Senior Center (staffed Resource Center: one-on one help is available here) 1901 N. Market Street Wilmington, DE 19802 (302) 651-3400 Women's Resource Center 800 N. Walnut St. Wilmington, DE 19801 (302) 654-3103 KENT COUNTY Modern Maturity Center (staffed Resource Center: one-on one help is available here) 1121 Forrest Avenue Dover, DE 19904 (302) 734-1200 SUSSEX COUNTY Senior Companion Program First State Community Action Agency Stanford L. Bratton Building 308 North Railroad Ave. Georgetown, DE 19947 (800) 372-2240 Bridgeville Senior Center (staffed Resource Center: one-on one help is available here) 414 Market Street Bridgeville, DE 19933 (302) 337-8771 Delmar Public Library 101 N. Bi-State Blvd. Delmar, DE 19940 (302) 846-9894 Georgetown CHEER Community Center (Staffed Resource Center: one-on one help is available here) 20520 Sandhill Rd. Georgetown, DE. 19947 (302) 854-9555 Greenwood Public Library Mill Street Greenwood, DE 19950 (302) 349-5309 Harbor Lights CHEER Senior Center 34211 Woods Edge Dr. Lewes, DE 19958 (302) 645-9239 Laurel Senior Center P.O. Box 64 13 N. Central Ave. Laurel, DE 19956 (302) 875-2536 25 Milford Senior Center 111 Park Avenue Milford, DE 19963 (302) 422-3385 Milton Public Library 121 Union Street Milton, DE 19968 (302) 684-8856 Millsboro Public Library 217 W. State Street Millsboro, DE 19966 (302) 934-8743 Nanticoke Senior Center 310 Virginia Avenue Seaford, DE 19973 (302) 629-4939 Rehoboth Beach Public Library 226 Rehoboth Ave. Rehoboth, DE 19971 (302) 227-8641 Seaford District Library 402 N. Porter Street Seaford, DE 19973 (302) 629-2524 South Coastal Library 43 Kent Ave. Bethany Beach, DE 19930 (302) 539-5231 Adult day care services provide care for older adults who are physically impaired or mentally confused who require increased supervision. In addition, adult day care programs provide social, recreational and health activities. This service is an ideal for families and friends who provide ongoing care to older adults and need a break from their daily caregiving responsibilities. Christiana Care's Evergreen Center I offers caregivers some time off from caring through a Saturday Adult Day Care program. The new program accommodates frail elderly, 60 years of age or older, who are: 1) cognitively or mentally impaired; or 2) are unable to perform two activities of daily living (dressing, toileting, bathing, eating) without the assistance of another person. This program is provided two Saturdays per month from 8:00 a.m. to 4:30 p.m. Activities include music, arts & crafts, exercise programs, word games and outdoor time. Clients receive a light breakfast, noon meal, and afternoon snack. Transportation to and from the Evergreen Center I is available through DART Paratransit. The Evergreen Program Director can assist caregivers with applications to DART, if other modes of transportation are unavailable. For more information, contact: Evergreen Center I Building F, 3000 Newport Gap Pike Wilmington, DE 19808 ............. (302) 995-8448 DHSS Division of Services for Aging and Adults with Physical Disabilities Community Services Program provides social workers who can visit older persons and adults with physical disabilities in their homes and help to develop a plan in order to assist the person to remain in the community. The social worker completes an assessment and coordinates services and assistance from family, friends and others in order to meet the client's needs. The social worker then helps the person to obtain the services and monitors the arrangements for any changes which may be needed. The client and his/her family are the primary decision-makers in this process. For more information, call: DHSS Division of Services for Aging and Adults with Physical Disabilities New Castle County ............................. 453-3820 Kent/Sussex County............................. 422-1386 Statewide Toll Free ....................... 1-800-223-9074 Other organizations within the state also provide case management and assessment of needs services. The following are private case management agencies: Age Well Consulting 438-9419 Elder Option Planners, LLC 1311 N. Rodney St. Wilmington, DE 19806 777-3900 IKOR P.O. Box 287 Yorklyn, DE 19736 489-3100 (877) IKORUSA Life Solutions, Inc. 504 West 9th Street Wilmington, DE 19801 622-8292 Senior Partner, Inc. P.O. Box 1908 Wilmington, DE 19899 764-7880 Senior Social Services 203 Wooddale Ave. New Castle, DE 19720 328-4485 Supportive Care Services 507 West 9th Street Wilmington, DE 19801 655-5518 The Family and Workplace Connection 3511 Silverside Road Wilson Building Wilmington, DE 19810 479-1679 Companion programs for seniors are designed to provide companionship to those older people who are lonely and may not be in contact with family or friends for a variety of reasons. The companion program listed below include both face to face and telephone visitation programs. SENIOR COMPANION PROGRAM The Senior Companion Program, operated by Community Action, is a program that links older volunteers to other older individuals who need assistance with the activities of daily living. For more information, call: KENT/SUSSEX COUNTIES First State Community Action Agency P.O. Box 877, Georgetown, DE 19947 856-7761 FRIENDLY VISITING PROGRAM The Friendly Visiting Programs are volunteer programs designed for older adults who live alone, have no relatives nearby and seldom leave the house due to poor health or other circumstances. Volunteers may simply talk, help with a hobby, write letters, read aloud or discuss available programs and social services with the individual. For more information, call: SUSSEX COUNTY Visiting Friends CHEER Sussex County Senior Services, Inc. 5 Sandhill Rd., Georgetown, DE 19947 856-5187 TELEPHONE REASSURANCE PROGRAM This program provides telephone calls to individuals over the age of 60 who are homebound and/or live alone. Each day a caller with the program telephones the older adult at a specific time to ask if he/she is safe and well, requires special assistance, or has any problems. The program provides important reassurances and social contact for those who might otherwise be isolated. For more information, call: NEW CASTLE COUNTY CONTACT Delaware, Inc. - Reassurance Program P.O. Box 9525 Wilmington, DE 19809 761-9800 1-800-262-9800 Interfaith Volunteer Caregivers Delaware Ecumenical Council 240 N. James St. B-2 Wilmington, DE 19804 225-1040 KENT COUNTY Modern Maturity Center 1121 Forrest Avenue Dover, DE 19904 734-1200 SUSSEX COUNTY CHEER Sussex County Senior Services, Inc. 546 S. Bedford Street Georgetown, DE 19947 856-5187 Generations Home Care, Inc. 205 East Market Street Georgetown, DE 19947 856-7774 SENIOR ROLLCALL LIFELINE The New Castle County Police "Senior RollCall Lifeline" is a telephone reassurance program that offers daily contact to senior citizens residing in New Castle County. Residents interested in enrollment need to meet one of the following requirements: • Individuals over the age of fifty-five who live alone and have no daily contact with friends or relatives. • Individuals over the age of fifty-five who have a disability that inhibits mobility and have no daily contact with friends or family. • Individuals over the age of fifty-five who have no persons in the immediate area to conduct daily checks on their well-being. • Married couples over the age of fifty-five who have no daily contact with friends or family. • Individuals with unique medical needs who have no daily contact with family or friends will be given special consideration. Senior RollCall Lifeline Office ....................... 239-5151 New Castle County Senior Services ............ 395-5600 BETTER BUSINESS BUREAU OF DELAWARE, Inc. The Better Business Bureau handles consumer complaints dealing with products and services, including problems with contracts, warranties, the buying and selling of goods and home improvements. It provides actual intervention on behalf of the consumer or can refer the consumer to an appropriate agency. Consumers are encouraged to call the Bureau before hiring a new contractor to confirm that there are no complaints lodged against the company or individual. The Bureau also has a community education function, educating the public about consumer problems in different service and product areas, and speaking to various groups and organizations. Brochures are available on different types of consumer problems. Single copies are free upon request. For more information, call: Better Business Bureau of Delaware, Inc. 1010 Concord Avenue, Suite 101 Wilmington, DE 19802 ............................. 594-9200 Kent and Sussex Counties ............. 1-800-464-6331 HOME BUILDERS ASSOCIATION OF DELAWARE Call the Home Builders Association of Delaware with questions about a home builder you are considering hiring or with any problems you may be having with a home builder you have hired. The Association can contact the builder to discuss the situation if the home builder is an Association member. Home Builders Association of Delaware ................................................. 994-2597 DEPARTMENT OF JUSTICE - CONSUMER PROTECTION UNIT 577-8600 or 1-800-220-5424 The Consumer Protection Unit's purpose is to protect the general public against consumer fraud and deceptive trade practices through enforcement of state statutes, consumer education, and legislative advocacy. These goals are met by educating consumers through community programs and newsletters, as well as providing information about consumer rights and responsibilities to any consumer that calls. The unit also investigates consumer complaints against businesses and tries to mediate a resolution, when appropriate. If investigation reveals that a law is being violated, the unit will pursue enforcement action. The unit has the legislative mandate to enforce thirteen different laws statewide: (1) Landlord/Tenant Code; (2) Mobile Home Lots and Leases Act; (3) Consumer Fraud Act; (4) Deceptive Trade Practices Act; (5) Home Solicitation Sales Act; (6) Automobile Warranties Act (Lemon Law); (7) Health Spa Regulation Act; (8) Consumer Contract Act; (9) Pyramid Schemes and Multi-Level Sales Act; (1) Real Estate Time Sharing Act; (11) Lease Purchase Act; (12) Farm Equipment Warranties Act, and (13) the Credit Information Privacy Act. In addition, the unit monitors consumer legislation and advocates laws that better protect Delaware's consumers. Phone intake is Monday-Friday, 8:30 a.m. - 12:30 p.m. Investigators are available between these hours to answer any questions or concerns of consumers. The office is open Monday-Friday, 8:30 a.m. - 5:00 p.m. WILMINGTON/NEW CASTLE COUNTY Department of Justice - Consumer Protection Unit Carvel State Office Building 820 French Street, Wilmington, DE 19801 NEW CASTLE COUNTY ......................... 577-8600 STATEWIDE.................................. 1-800-220-5424 OFFICE OF THE PUBLIC ADVOCATE The Office of the Public Advocate handles problems dealing with the major public utilities regulated by the Public Utilities Commission. In addition to handling billing problems concerning the major utilities etc., the Office makes referrals to appropriate social service and energy assistance agencies to help clients with their utility problems. Concerning all questions about billing, call the utility first before enlisting the assistance of the Office of the Public Advocate. For more information, call: Office of the Public Advocate Carvel State Office Building - 4th Floor 820 French Street Wilmington, DE 19801 .. 577-5077, 888-607-2427 OFFICE OF INSURANCE COMMISSIONER The Office of the Insurance Commissioner may be called for questions or problems about insurance, including Medicare. The Office also produces consumer publications on insurance issues. For more information, call: Insurance Department 841 Silver Lake Boulevard P.O. Box 7007, Dover, DE 19904 CONSUMER SERVICES ...................... 1-800-282-8611 FRAUD PREVENTION ........................ 1-800-632-5154 ELDERinfo Health Insurance Counseling............1-800-336-9500 ELDER LAW PROGRAM The Elder Law Program, operating statewide through the Community Legal Aid Society, provides assistance with consumer problems. A more detailed description of the program appears in the Legal Services Chapter. For details call: WILMINGTON/NEW CASTLE COUNTY 100 W. 10th St. Wilmington, DE 19801 ....................... 575-0666 KENT COUNTY 640 Walker Rd., Dover, DE 19904 ....... 674-8500 SUSSEX COUNTY 144 E. Market St. Georgetown, DE 19947 ... .................. 856-0038 DELAWARE CRIME STOPPERS Delaware Crime Stoppers, Inc., is a non-profit corporation that offers a means by which Delawareans may provide, at no personal risk, information on serious unsolved crimes in the community. Crime Stoppers works with the police by providing leads that are verified and investigated. When the investigation results in an arrest and an indictment, the caller may be eligible for a reward up to $1,000. Anonymity is assured every caller. To provide information, call: Delaware Crime Stoppers ...................... 1-800-TIP-3333 DOMESTIC VIOLENCE HOTLINES ...............762-6110, 422-8058, 745-9874 (bi-lingual) ELDERLY CRIME VICTIM SERVICE The service will provide follow-up services as needed to crime victims age 50 and over who are victims of a variety of crimes including robbery, destruction of property, verbal assault, purse snatching, domestic violence or sexual abuse. Services offered include accessing medical help and counseling, accompaniment to court and referrals to other social services. Delaware Center for Justice Inc. 100 West 10th St. Wilmington, DE 19801 ........................... 658-7174 POLICE VICTIMS ASSISTANCE PROGRAM Anyone who has been the victim of a crime can call the Police Victims Assistance Program. A victim's assistance officer will provide counseling and make referrals to social and private agencies for anyone who has experienced domestic violence or disputes, sexual assault, child abuse or neglect, or, elder abuse or neglect. Victim's assistance officers also work with families who have suffered homicide, suicide, or fatal accidents. The officers provide legal information about complaints and will help victims and their families understand the criminal justice system. For more information or assistance call: Delaware State Police ........................... 1-800-VICTIM-1 Delaware Victim Service Centers: 633-5000, ext. 229; 697-3602; 856-5296 New Castle County Police .............................. 573-2800 Dover (City) Police .......................................... 736-7134 Wilmington (City) Police ................ 654-5151, 656-4357 Kent/Sussex County ........................................422-1562 DEPARTMENT OF JUSTICE - VICTIM/WITNESS SERVICES UNIT The Department of Justice Victim/Witness Services Unit provides information on criminal justice procedures, notification of case status information, support counseling and accompaniment to many victims and witnesses in pending criminal cases. As an advocate for the victim, the program assists in replacing stolen identification cards, property return, employer intercession, completing Victim Loss Statements and filing Violent Crimes Compensation Board claims. Referrals to community resources may be offered. The Rape Response Unit provides social work services for pending sexual offense cases. For more information or assistance, call: WILMINGTON/NEW CASTLE COUNTY Victim/Witness Services Unit ......................... 577-8500 Rape Response Unit ....................................... 577-8500 KENT COUNTY ....................................................739-4211 SUSSEX COUNTY ............................................... 856-5352 STATEWIDE .............................................. 1-800-870-1790 VIOLENT CRIMES COMPENSATION BOARD This program compensates innocent victims of violent crimes, paying for costs that are not covered by insurance such as Medicare, Medicaid or private insurance. The program compensates for net lost income and expenses incurred due to personal injury, disfigurement disability, or mental suffering. Medical costs are paid directly. There is no compensation for loss of personal property. The program also addresses community education, providing speakers on the compensation program and violent crime. If you have been the victim of a violent crime (and the crime has been reported to the police), you may file a claim form with the Violent Crimes Compensation Board. If you are unable to visit the office, an investigator can come to your home or the hospital. For more information, call: Violent Crimes Compensation Board 1500 E. Newport Pike, Suite 10 Wilmington, DE 19804 ....................... 995-8383 In State only ...............................1-800-464-4357 ACADEMY OF LIFELONG LEARNING The Academy of Lifelong Learning provides an opportunity for continued intellectual stimulation for persons over age 50. Sponsored by the University of Delaware's Division of Continuing Education, the Academy offers an opportunity for seniors to teach, learn and travel with peers. Members teach a wide variety of courses to participants. A fee is charged for membership. Membership offers participation in the activities of the Academy, including attendance at up to five noncredit classes of your choice, and enjoyment of the many cultural and enrichment programs offered. For more information, call: The Academy of Lifelong Learning Arsht Hall, 2700 Pennsylvania Avenue Wilmington Campus Wilmington, DE 19806.... .................573-4417 Lewes, DE 19958.... ........................... 645-4111 ADULT PLUS + Adult Plus + provides opportunities for lifelong learning, enrichment, and enjoyment. Classes are held at the Georgetown campus of Delaware Technical and Community College. For more information, call: Delaware Technical and Community College P.O. Box 610 Georgetown, DE 19947 ................... 856-5618 LIBRARY SERVICES Two programs at the Delaware Division of Libraries offer services free of charge through the mail to people unable to visit their local public library due to disabilities: Books By Mail Popular paperback books are loaned to people who are homebound or institutionalized due to a physical disability or visual impairment. Large print books and high interest, low vocabulary books for new readers are also available. 1-800-282-8696 Library for the Blind and Physically Handicapped Talking books and playback equipment are provided on loan through the mail to people who are unable to read standard print due to a temporary or permanent visual, physical or reading disability. 1-800-282-8696 UNIVERSITY OF DELAWARE COOPERATIVE EXTENSION SERVICE The University of Delaware Cooperative Extension Service offers a variety of informal educational programs on topics such as food preparation, food management, nutrition, interpersonal relationships, housing and clothing adaptation or alteration, and money management. All services are free. For more information, call: University of Delaware Cooperative Extension Service New Castle County ..............................831-2667 Kent County ........................................ 730-4000 Sussex County..................................... 856-7303 FREE OR REDUCED TUITION RATES AT DELAWARE COLLEGES AND UNIVERSITIES The following institutions of higher learning provide free or reduced tuition to older Delawareans. For more specific information, please contact the institution. DELAWARE STATE UNIVERSITY Delawareans age 62 and over may attend classes for credit or audit tuition-free on a space available basis. There is a registration fee (part-time and full-time students $30), and charges for books, supplies, lab and shop fees. Free tuition does not include non-credit and special interest courses. For more information call: Office of Student Accounts ........................ 857-1081 DELAWARE TECHNICAL & COMMUNITY COLLEGE Delaware residents 55 years of age or older may enroll tuition free in all Delaware Tech catalog courses on or after the first day of classes if spaces are available. Books, supplies, lab, and shop fees will be charged. There are some limitations on tuition free enrollment. Noncredit courses are not included in this policy; therefore, tuition must be paid. Stanton/Wilmington-Senior Learning Link.. 830-5206 Kent County .................................................. 741-2861 Sussex County ..............................................856-5618 UNIVERSITY OF DELAWARE Older adults, age 60 and over, may attend classes for credit or audit tuition-free, on space available basis, if they are enrolled in an academic undergraduate or graduate degree program at the University of Delaware. There is no registration fee (except for the summer session), but there are charges for books, supplies, lab fees, and other administrative fees. Free tuition does not include noncredit and special interest courses. For more information, call: University of Delaware .................................... 831-2741 WIDENER UNIVERSITY, UNIVERSITY COLLEGE Tuition-free enrollment for a maximum of six credits per semester of undergraduate study is offered to Delaware Valley residents 65 years of age or older. Widener University ............................... 610-499-4292 DEPARTMENT OF LABOR Older Delawareans are served by a variety of employment and training programs through the Department of Labor. The Department also offers individual counseling, job referral, placement and job seeking skills training. Staff will interview prospective workers to match qualified job seekers with employers. WILMINGTON Division of Employment and Training 4425 North Market Street Wilmington, DE 19802 761-8085 761-8139/8138 Veterans Employment and Training Services NEW CASTLE COUNTY Division of Employment and Training Pencader Corporate Center 225 Corporate Blvd. Suite 211 Newark, DE 19702 453-4350 KENT COUNTY Division of Employment and Training P.O. Box 616 1114 S. DuPont Highway Suite 104 Dover, DE 19903-0616 739-5473 SUSSEX COUNTY Division of Employment and Training P.O. Box 548, Route 113 Georgetown, DE 19947-0548 856-5230 SENIOR COMMUNITY SERVICE EMPLOYMENT PROGRAM The Senior Community Service Employment Program provides subsidized, part-time employment opportunities for low-income persons age 55 and above. The program also provides supportive services, training and assistance with seeking employment in the private sector. For more information, call: WILMINGTON/ NEW CASTLE COUNTY Wilmington Senior Center, Inc. 1901 N. Market Street Wilmington, DE 19802 651-3440 KENT COUNTY Modern Maturity Center, Inc. 1121 Forrest Ave. Dover, DE 19904 734-1200 SUSSEX COUNTY First State Community Action Agency P.O. Box 877 Georgetown, DE 19947 856-7761 WOMEN'S VOCATIONAL SERVICES Women's Vocational Services offers programs that are designed for women who have lost their main source of income due to separation, divorce, death or disability of their spouse. Personal, career and educational counseling are provided. Funds for schooling are available to eligible persons. Job referral and placement assistance are provided, and referrals for other services are made. For more information, call: WILMINGTON/ NEW CASTLE COUNTY Women's Vocational Services 4425 North Market Street Wilmington, DE 19802 ........................ 761-8085 Women's Vocational Services Suite 211, 225 Corporate Blvd. Pencader Corporate Center Newark, DE 19702 ............................ 453-4350 KENT COUNTY Women's Vocational Services 1114 S. DuPont Hwy., Suite 104 Dover, DE 19901 ............................... 739-5478 SUSSEX COUNTY Women's Vocational Services 600 N. DuPont Hwy. Suite 207 Georgetown, DE 19947-0548 ............. 856-5230 CRAFT SHOPS Craft shops dedicated exclusively to the sale of items made by older persons are listed below. They accept items on consignment and may be contacted for additional information. Also, contact any senior center about placing items for sale in their gift shops. WILMINGTON/NEW CASTLE COUNTY The Golden Eagle Multiplex, 827 N. Market St. Wilmington, DE 19801 ........................ 778-4130 KENT COUNTY Modern Maturity Center 1121 Forrest Avenue Dover, DE 19904 .................................. 734-1200 DEBT AND BUDGET COUNSELING The following are resources for debt counseling. The counseling is free and there are no income guidelines (except for Neighborhood House, Inc.). Persons must call for an appointment. Home visits can be arranged and some offices will negotiate with creditors. For more information, call: CCCS Consumer Credit Counseling Services of Maryland & Delaware, Inc. 757 Frederick Road Baltimore, MD 21228 ................1-800-642-CCCS Catholic Charities 4th & Greenhill Ave. P.O. Box 2610 Wilmington, DE 19805 ....................... 655-9624 Cooperative Extension Services 69 Transportation Circle Dover, DE 19901 ............................... 730-4000 First State Community Action Agency, Inc. P.O. Box 877 308 N. Railroad Ave. Georgetown, DE 19947 .. 856-7761, 800-372-2240 Lutheran Community Services 1304 North Rodney Street Wilmington, DE 19806 ....................... 654-8886 Neighborhood House, Inc. 1218 B Street Wilmington, DE 19801 ....................... 652-3928 Housing Counselor ...............................652-3978 (Housing problems, mortgage payments, pre-purchase counseling only) ADOPT-A-FAMILY Grandparents who find themselves suddenly raising a grandchild and are in need of household goods such as a crib, car seat, bed, etc., should contact their closest State Service Center. Ask for an appointment with a State Services Center social worker. For household goods such as those listed above, you will need a referral from the worker. You can locate the State Service Center closest to you by referring to page 7 of this Guide or by calling the Delaware Helpline at 800-464-4357. DELAWARE CAREPLAN, INC. If you have a family member with special needs and are concerned about who will care for these needs when you are no longer able, Delaware CarePlan, a non-profit, non-governmental organization established in 1998, can provide lifetime assistance and planning for individuals with disabilities and their families. Family members meet with CarePlan professionals to design the care plan and designate the monies to be deposited in a pooled trust investment for your family member's use. Delaware CarePlan, Inc. 1016 Centre Road, Wilmington, DE 19805 ...................... 633-4000 DELAWARE MONEY MANAGEMENT PROGRAM The Delaware Money Management Program is cosponsored by the Division of Services for the Aging and Adults with Physical Disabilities and AARP. This program offers money management services to help low-income seniors and adults with physical disabilities that have difficulty budgeting, paying routine bills and keeping track of financial matters. The program's goal is to promote and prolong independent living for individuals who are at risk of losing their independence due to inability to manage their financial affairs. The program uses volunteers to assist individuals who do not have friends or relatives able or willing to help. 255-9380 or 800-223-9074 TAX INFORMATION There are special tax exemptions, credits or deductions for anyone over the age of 65 at the federal, state and local levels. All three counties and many cities and towns offer some form of property tax relief to low income persons aged 65 or older. For more information, call: FEDERAL: Internal Revenue Service Federal Building 9th and King Streets Wilmington, DE 19801 1-800-829-1040 (Forms) 1-800-829-FORM STATE: Delaware State Division of Revenue Hours: 8:00 am to 4:30 pm WILMINGTON Carvel State Office Bldg. 9th & French Streets Wilmington, DE 19801 800-292-7826 (in DE only) 577-8200 (Public Service Rep.) DOVER Thomas Collins Building Route 13, Dover, DE 19901 744-1085 GEORGETOWN 418 N. DuPont Highway Georgetown, DE 19947 856-5358 NEW CASTLE COUNTY: New Castle County Asessment Division Government Center 87 Reads Way New Castle, DE 19720 395-5522 KENT COUNTY: Kent County Board of Assessment Robert W. O'Brien Building 414 Federal Street Dover, DE 19901 736-2141 SUSSEX COUNTY: Sussex County Treasury Division County Court House Georgetown, DE 19947 855-7720 LOCAL MUNICIPALITIES: Check with your local city/town offices for information. CONGREGATE NUTRITION PROGRAM DHSS' Division of Services for Aging and Adults with Physical Disabilities congregate nutrition program serves thousands of Delawareans over the age of 60, their spouses, and disabled persons who meet eligibility criteria. The program provides a daily, nutritionally-sound and satisfying meal in a group setting or in the home when necessary. Nutrition counseling and nutrition education are also components of the program. Nutritional supplements are also available based on health needs. The State of Delaware has four major nutrition projects (noted with a *) serving meals in a group setting. Within each project there are multiple sites where the meals are served. WILMINGTON *City Fare 1703 W. 10th Street Wilmington, DE 19805 421-3734 Centro Los Abuelos 623 N. Harrison Street Wilmington, DE 19805 654-3130 Claymore Senior Center 504 S. Clayton Street Wilmington, DE 19805 428-3170 Francis X. Norton Senior Center 922 Madison St. Wilmington, DE 19801 594-9455 Graham Senior Center 1709 Gilpin Avenue Wilmington, DE 19806 655-0266 Jimmy Jenkins Senior Center 2300 Bowers Streets Wilmington, DE 19802 764-9022 Latin American Community Center 403 N. Van Buren Street Wilmington, DE 19805 655-7338 People's Settlement Association Senior Center 408 E. 8th Street Wilmington, DE 19801 658-4133 Salvation Army Senior Center 102 W. 5th Street Wilmington, DE 19801 658-0789, Ext. 25 St. Anthony's Senior Center 1703 W. 10th Street (1st Floor) Wilmington, DE 19805 421-3735 St. Patrick's Center 107 E. 14th Street Wilmington, DE 19801 652-6219 St. Peter's Adult Center 6th & Tatnall Streets Wilmington, DE 19801 571-8394 South Wilmington Senior Adult Program Mt. Joy United Methodist Church 451 Townsend Street Wilmington, DE 19801 655-7751 West Center City Adult Center 501 N. Madison Street Wilmington, DE 19801 658-5332 Wilmington Senior Center 1901 N. Market Street Wilmington, DE 19802 651-3400 WILMINGTON HOUSING AUTHORITY (WHA) FACILITIES: (The following locations are available to WHA residents only) Compton Towers 325 E. 5th Street Wilmington, DE 19801 429-6774 Parkview Apartments 1800 N. Broom Street Wilmington, DE 19806 429-6701 NEW CASTLE COUNTY *New Castle County Nutrition Program New Castle County Senior Services 87 Reads Way New Castle, DE 19720 395-5650 Absalom Jones Senior Center 310 Kiamensi Road Wilmington, DE 19804 998-0363 B'nai B'rith House 8000 Society Drive Claymont, DE 19703 798-6846 Brandywine Senior Center Claymont Community Center 3301 Green Street Claymont, DE 19703 798-5562 C & D Senior Center Liberty Terrace Apts. Community Room Freedom Road Newark, DE 19702 323-2630 De La Warr Senior Center 19 Lambson Lane New Castle, DE 19720 429-0581 Jewish Community Center 101 Garden of Eden Rd. Wilmington, DE 19803 478-5660 Mid-County Senior Center First Regiment Road Wilmington, DE 19808 995-6555 M.O.T. Senior Center 300 South Scott St. Middletown, DE 19709 378-4758 New Castle Senior Center 304 Delaware Street New Castle, DE 19720 326-4209 Newark Senior Center 200 White Chapel Dr. Newark, DE 19713 737-2336 Oak Grove Senior Center 11 Poplar Avenue Elsmere, DE 19805 998-3319 Sellers Senior Center 500 Duncan Road Wilmington, DE 19809 762-2050 Woodlea Elderly Apartments 5500 Fairmont Drive Wilmington, DE 19808 737-5616 KENT COUNTY *MANNA Modern Maturity Center 1121 Forrest Ave. Dover, DE 19904 734-1200 Harrington Senior Center 102 Fleming Street Harrington, DE 19952 398-4224 Luther Towers 430 Kings Highway Dover, DE 19901 674-0664 Mamie A. Warren Maturity Center P.O. Box 42 Kenton, DE 19955 653-4078 Milford Senior Center 111 Park Ave. Milford, DE 19963 422-3385 Peach Circle 900 Peach Circle Smyrna, DE 19977 653-4591 SUSSEX COUNTY *CHEER Sussex County Senior Services 546 S. Bedford Street Georgetown, DE 19947 856-5187 Bridgeville Senior Center 414 Market Street Bridgeville, DE 19933 337-8771 Casa San Francisco P.O. Box 38 127 Broad Street Milton, DE 19968 684-8694 Georgetown CHEER Center 546 S. Bedford Street Georgetown, DE 19947 856-5187 Greenwood CHEER Center P.O. Box 341 Greenwood, DE 19950 349-5237 Harbor Lights CHEER Center 34211 Woods Edge Drive Lewes, DE 19958 645-9239 Laurel Senior Center P.O. Box 64 113 N. Central Avenue Laurel, DE 19956 875-2536 Nanticoke Indian Elder CHEER Center RD #4, Box 107A Route 24 Millsboro, DE 19966 945-7404 Oak Orchard CHEER Center R.D. 4, Box 174-A Millsboro, DE 19966 945-3551 Ocean View Leisure and Resource Center Cedar Neck Rd. Ocean View, DE 19970 539-2671 Roxana CHEER Center R.D. #2, Box 281-1 Pyle State Service Center Omar & Roxana Roads, Rd. 382 Frankford, DE 19945 732-3662 Slaughter Neck CHEER Center Slaughter Neck Community Action Bldg. Road 215 off Route 14 R.D. #1, P.O. Box 293 Lincoln, DE 19960 684-4819 HOME-DELIVERED MEALS The home-delivered meals program provides nutritious meals to homebound individuals over age 60 and their spouses. Special diets are available from many sites. Contact the project below for additional information. WILMINGTON/New Castle County City Fare 1703 W. 10th Street, Wilmington, DE 19805 421-3734 Newark Senior Center 200 White Chapel Dr. Newark, DE 19713 737-2336 KENT COUNTY & LOWER NEW CASTLE COUNTY MANNA Modern Maturity Center 1121 Forrest Ave. Dover, DE 19904 734-1200 SUSSEX COUNTY CHEER Sussex County Senior Services, Inc. 546 S. Bedford St. Georgetown, DE 19947 856-5187 Meals-On-Wheels of Lewes and Rehoboth, Inc. 32409 Lewes- Georgetown Highway Lewes, DE 19958 645-7449 (Call between 8:00 a.m. and 3:00 p.m.) FOOD STAMP PROGRAM The Food Stamp Program supplies persons meeting certain eligibility requirements with stamps that may be used to purchase food. The program is administered by DHSS' Division of Social Services. For more information, call: Delaware Helpline ............................ 1-800-464-4357 Homemaker and home health care services help individuals function as independently as possible in their own homes. The services provided vary from agency to agency. An emergency response system may allow a person to remain at home alone with back-up emergency help available when needed. Homemaker services include household chores such as meal preparation, light housekeeping, laundry and shopping. Home health care involves personal care and medically-oriented care, ranging from assistance with personal care needs (supervised aide services) to skilled care such as dressing changes or physical therapy provided by a licensed professional. Provided here is a list of home health agencies licensed in the state of Delaware. These organizations provide a variety of services and will accept different types of payment. Hospice is a choice when recovery is no longer possible. Hospice focuses on care, not cure, ensuring that patients and their families receive the care, comfort and support they need. Pain and symptom management and emotional support are provided in the familiar surroundings of home, regardless of the ability to pay. If you have a complaint regarding the care you receive from a licensed home health care or hospice agency, please call the office of Health Facilities Licensing and Certification at 1-800-942-7373. EMERGENCY RESPONSE SYSTEMS (ERS) The following companies offer installation and monitoring of ERS systems in your home or apartment. There is a one time cost for installation and monthly costs to maintain the system. By pressing a button on a device worn on your wrist or around your neck, you can signal that you need emergency help and/or assistance from previously identified family members, neighbors or your local 911 response team. Call these companies for more specific information, including costs. American Senior Safety Agency .... 1-888-473-2800 LifeAlert .......................................... 1-800-475-7402 LifeAssure ....................................... 1-800-685-5252 LifeLine............................................ 1-800-543-3546 Link To Life ...................................... 1-800-338-4176 Med Alert ....................................... 1-800-985-4357 Sussex County Senior Services ....... 302-854-2896 FRIENDS LIFE CARE AT HOME A non-profit, non-sectarian life care plan for persons over age 60 who want to remain in their own homes even if their health should change. A care coordination team helps care for the person according to the life care plan that is developed. Friends Life Care at Home 1777 Sentry Parkway West Suite 210, Dublin Hall Blue Bell, PA 19422 (Delaware number) ....................... (302) 426-1510 HOMEMAKER/HOME HEALTH/HOSPICE AGENCIES WILMINGTON/ NEW CASTLE COUNTY ADDUS HealthCare 260 Chapman Road, Suite 100B Newark,DE 19702 455-1550 Note: Addus acquired Preferred Health Mate in Feb. 2004. Call the above number for both agencies. Bayada Nurses, Inc. 3521 Silverside Road Concord Plaza Quillen Building Suite 1-G Wilmington, DE 19810 477-0600 Bayada Nurses, Inc. 1400 Peoples Plaza Newark, DE 19702 836-1000 Christiana Care/Visiting Nurse Association One Read's Way, Suite 100 New Castle Corporate Commons New Castle, DE 19720 323-8200 Compassionate Care Hospice 5610 Kirkwood Highway Wilmington, DE 19808 683-1000 1-800-219-0092 Delaware Hospice, Inc. and Transitions (a new program to support and assist people in accessing community services) 3515 Silverside Road Wilmington, DE 19810 478-5707 800-838-9800 Eldercare Convalescent 3203 Concord Pike Suite 2 Wilmington, DE 19803 479-5200 Generations Home Care 103 Rogers Road Wilmington, DE 19801 658-6731 Heartland Hospice of Delaware Valley 431 South Walnut Street Kennett Square, PA 19398 800-311-3184 Home Health Corporation of America 260 Chapman Road, Ste. 200 Newark, DE 19702 738-9756 Home Health Services by T.L.C . 287 Christiana Road New Castle, DE 19720 322-5510 Interim Health Care 262 Chapman Rd. Suite 100 Newark, DE 19702 283-4350 Life Force Elderly Services 1203 Polly Drummond Office Park Newark, DE 19711 737-4400 Maxim Healthcare 1409 Foulk Road Suite 203 Wilmington, DE 19803 478-3434 Neuro Care/Total Care 201 Ruthar Drive, Suite 5 Newark, DE 19711 738-6400 Odyssey Health Care 1407 Foulk Road Suite 200 Wilmington, DE 19803 479-7500 Oncology Care Home Health 267 E. Main St. Newark, DE 19711 455-1500 St. Francis Home Health Care 7th and Clayton Streets Wilmington, DE 19805 575-8240 KENT COUNTY ADDUS Health Care 1003 Mattlind Way Milford, DE 19963 424-4842 Bayhealth at Kent General Home Health Care 560 S. Governors Avenue Dover, DE 19904 744-7300 Bayhealth at Milford Memorial Home Health Care 104 N.E. Front Street Milford, DE 19963 424-5590 Christiana Care Visiting Nurse Association 2116 S. DuPont Highway Suite 2 Camden, DE 19934 698-4300 or 888-290-2800 Christiana Care Visiting Nurse Association 611 S. DuPont Highway Suite 101 Milford, DE 19963 422-2010 or 800-322-4428 Compassionate Care Hospice 201B W. DuPont Highway Millsboro, DE 19966 424-8230 Delaware Hospice Dover Office 911 S. DuPont Hwy. Dover, DE 19901 800-838-9800 or 678-4444 Generations Home Care, Inc. 753A Walker Road Dover, DE 19901 734-7005 Home Health Corp. of America 2145 S. DuPont Highway Dover, DE 19901 697-7125 or 800-655-9299 Home Health Services by TLC 1241 College Park Drive Dover, DE 19904 1-800-560-0114 Interim Health Care 907 S. Governors Avenue Dover, DE 19901 734-3131 SUSSEX COUNTY Beebe Hospital Home Health Agency 301 N. DuPont Highway Georgetown, DE 19947 854-5210 CHEER Home Services Sussex County Senior Services, Inc. 20520 Sandhill Road Georgetown, DE 19947 854-9555 Christiana Care Visiting Nurse Association 600 N. DuPont Hwy. Suite 203 Georgetown, DE 19947 855-9700 Compassionate Care Hospice 201B W. DuPont Highway Millsboro, DE 19966 934-5900 Delaware Hospice 600 DuPont Hwy. Georgetown, DE 19947 800-219-0092 Generations Home Care, Inc. 205 East Market Street Georgetown, DE 19947 856-7774 Home Health Corporation of America 208 N. Bedford Street Georgetown, DE 19947 855-1220 Home Health Services by TLC 311 W. 9th Street S. Bethany Beach, DE 19930 1-800-560-0114 HOUSING DISCRIMINATION If you believe you have been denied housing because of your race, religion, a disability, or other factors, you may file a complaint with HUD (the federal Department of Housing and Urban Development) under the Fair Housing Act by calling the Delaware State Human Relations Commission or by calling HUD directly. State Human Relations Commission New Castle County ..................................... 577-5050 Kent County ................................................ 739-4567 Sussex County ............................................. 856-5331 HUD Fair Housing Distribution Center 1-800-767-7468 Other Housing agencies of interest: Delaware Housing Coalition P.O. Box 1633, Dover, DE 19903 678-2286 • 1-888-335-7928 Call to request their newsletter. Housing Opportunities of Northern Delaware (HOND) 100 W. 10th Street, Wilmington, DE 19801 429-0794 Offers Fair Housing Act training HUD Veterans Resource Center 1-800-998-9999 Statewide Association of Tenants P.O. Box 397, Dover, DE 19903 678-2286 • 1-888-335-7928 HOME REPAIR Various programs throughout the state assist older Delawareans with home repair. The programs vary according to client eligibility and/or the type of repair required. For further information, contact the individual organizations and programs listed below. COMMUNITY DEVELOPMENT BLOCK GRANT PROGRAM The Community Development Block Grant Program (CDBG) provides low-cost loans for repairs and renovations that will bring a home up to housing code standards. Examples include: plumbing, electrical, and structural renovations. For more information on CDBG monies for home repair contact the appropriate office listed below: WILMINGTON Real Estate & Housing Department 800 N. French Street Wilmington, DE 19801 576-3000 NEW CASTLE COUNTY Department of Community Services 87 Reads Way New Castle, DE 19720 395-5600 City of Newark Planning Department Municipal Building 220 Elkton Road Newark, DE 19711 366-7030 Newark Senior Center Senior Home Repair Program 200 White Chapel Dr. Newark, DE 19713 737-2336 (For homeowners age 60+ with Newark postal addresses) KENT COUNTY Kent County Department of Planning/Community Development Robert O'Brien Building 414 Federal Street Dover, DE 19901 744-2480 City of Dover Department of Community Development 15 E. Loockerman St. Dover, DE 19901 736-7175 U.S.D.A. RURAL DEVELOPMENT FmHA loan and grant programs are available to homeowners in rural areas for health and safety-related repairs. Grants are available to persons 62 and older depending on funding. Loans have l% interest. Applicants must own and occupy dwelling. Loans are made to very low income families regardless of age. KENT COUNTY/ NEW CASTLE COUNTY U.S.D.A. Rural Development 3500 S. DuPont Highway Dover, DE 19901 ............................ 697-2600 SUSSEX COUNTY U.S.D.A. Rural Development 408A N. DuPont Highway Georgetown, DE 19947................... 856-3990 City of Milford 201 S. Walnut Street Milford, DE 19963 422-6616 SUSSEX COUNTY Sussex County Community Development and Housing P.O. Box 589 8 N. Race Street Georgetown, DE 19947 855-7777 HOUSING REHABILITATION PROGRAMS The Housing Rehabilitation Loan Program (HRLP) and the Community Development Block Grant Program (CDBG) provide financial assistance to qualified owner-occupants and to landlords who rent to low-income persons. Assistance applies to heating, electrical, plumbing, roofing and structural problems in addition to other safety and health hazards necessary to bring a property up to the standards of State and local housing codes. The money may also be used to finance the cost of making a unit handicapped-accessible. For more information, call: WILMINGTON Real Estate and Housing Department 800 N. French Street Wilmington, DE 19801 576-3000 NEW CASTLE COUNTY Community Development and Housing Rehabilitation Program 87 Reads Way New Castle, DE 19720 395-5618 KENT COUNTY/DOVER Kent County Department of Planning Robert O'Brien Building 414 Federal Street Dover, DE 19901 744-2480 Downtown MILFORD Revitalization Fund Program 422-3344 SUSSEX COUNTY Sussex County Community Development & Housing P.O. Box 589 Georgetown, DE 19947 855-7777 STATEWIDE Delaware State Housing Authority Neighborhood Revitalization Fund Program 820 N. French Street Wilmington, DE 19801 577-5001 18 The Green P.O. Box 1401 Dover, DE 19901 739-4263 H.O.M.E. (Home Oriented Maintenance for the Elderly) Home Oriented Maintenance for the Elderly (H.O.M.E.) provides minor repairs and maintenance at reasonable fees for older persons seeking to continue independent living in their own homes. This program is available in the New Castle County area only. For more information, call: Lutheran Community Services 1304 N. Rodney Street Wilmington, DE 19806-4242 ............... 654-8886 New Castle County Minor Home Repairs Program....395-5618 For Kent and Sussex County home repairs, contact: R, C and D (Resource Conservation and Development Council) 1203 College Park Rd. Suite 101 Dover, DE 19904 .............. 697-9532 or 424-6744 HOME WEATHERIZATION ASSISTANCE/ FURNACE RETROFIT PROGRAM Administered by the Department of Administrative Services, Division of State Service Centers, Office of Community Services, the Weatherization Program provides a variety of services including: caulking, storm window installation, insulation, etc.; and furnace retrofit, involving the installation of a "flame retention burner" for existing oil furnaces. Eligibility for the program is based on the same income eligibility guidelines as the fuel assistance program. For more information, call: NEW CASTLE COUNTY Neighborhood House Inc. 1218 B Street Wilmington, DE 19801 ............................. 652-3928 KENT/SUSSEX COUNTY First State Community Action Agency, Inc. P.O. Box 877 Georgetown, DE 19947 ........................... 856-7761 907 S. Governor's Avenue Dover, DE 19901 ........... 674-1355, 800-372-2240 HOME OWNER ASSISTANCE The following programs provide seniors with information about saving money on energy assistance and conservation, and homeowner/renter financial assistance. Energy Assistance DELAWARE ENERGY ASSISTANCE PROGRAM (DEAP) The Delaware Energy Assistance Program provides assistance for the payment of heating bills for low income households. NEW CASTLE COUNTY Catholic Charities 4th St. & Greenhill Ave., P.O. Box 2610 Wilmington, DE 19805 ............................. 654-9295 KENT COUNTY Catholic Charities 1155 West Walker Road Dover, DE 19904 ........................................674-1782 SUSSEX COUNTY Catholic Charities 406 S. Bedford Street, Suite 9 Georgetown, DE 19947 ........................... 856-6310 GOOD NEIGHBOR ENERGY FUND Conectiv has established the Good Neighbor Energy Fund, designed to help pay the electric and natural gas bills of persons who will lose these utilities without such aid. The Salvation Army administers the fund throughout the Delmarva Peninsula and makes all distribution decisions. For more information, call: NEW CASTLE COUNTY Salvation Army 400 N. Orange Street, P.O. Box 308 Wilmington, DE 19899 ........ 656-1696 or 472-0700 KENT COUNTY Salvation Army P.O. Box 123, 611 Forest St. Dover, DE 19903 ....................................... 678-9551 SUSSEX COUNTY Salvation Army 601 N. Dual Highway Seaford, DE 19973 ...................................628-2020 FINANCIAL ASSISTANCE HOME EQUITY CONVERSION Home equity conversion is a financial arrangement in which an elderly person may access the equity in his/her home while continuing to live there. One form of home equity conversion, a reverse mortgage, is available to older persons in Delaware. In a reverse mortgage, the homeowner takes out a loan based on the equity in the house, the loan is advanced in increments to the borrower, and repayment is deferred until a future date, at which time the loan becomes due in full. HUD requires that anyone seeking a reverse mortgage must attend a housing counseling session offered by any of the following local agencies: HUD Information Line ............................. 888-466-3487 National Reverse Mortgage Lenders Association ........................................... 1-866-264-4466 HUD Certified Counseling Agencies: Center for Homeownership (YWCA) ............. 888-7790 Community Housing Inc. ................................. 652-3991 Delaware Community Reinvestment Action Council ................ 654-5024 or 1-877-825-0750 First State Community Action Agency ... ......... 856-7761 Interfaith Housing............................................ 995-7408 NCALL .......................... 283-7505, 678-9400, 855-1370 Neighborhood House Inc. ............................... 652-3928 At the time of publication, these companies offered reverse mortages to Delaware homeowners: Academy Mortgage................................. 800-420-5515 Financial Freedom Mortgage 800-368-3254 or 302-984-0988 Wells Fargo Mortgage Company ............ 888-217-5700 PROPERTY TAX RELIEF All three counties and many cities and towns offer some form of property tax relief for low income persons aged 65 and older. Check the Financial Information and Assistance Chapter of the Guide for provider information. RENTAL ASSISTANCE Section 8 Housing Low income families and single persons who are 62 or older or disabled may be eligible for Section 8 - Existing or Voucher assistance. For more information, call: WILMINGTON Wilmington Housing Authority Section 8 400 Walnut Street Wilmington, DE 19801 429-6703 NEW CASTLE COUNTY Section 8 87 Reads Way New Castle, DE 19720 395-5624 Newark Housing Authority Section 8 313 East Main Street Newark, DE 19711 366-0826 KENT/SUSSEX COUNTY Dover Housing Authority Section 8 76 Stevenson Drive Dover, DE 19901 678-1965 Delaware State Housing Authority Section 8 1289 Walker Rd. Dover, DE 19904 739-7416 337-0219 (Satellite Waiting List Office) HOUSING OPTIONS ADULT FAMILY CARE HOMES/FOSTER CARE Private homes in the community, also known as Adult Family Care Homes or Foster Care Homes, provide a family living environment for older persons who need some supervision in their daily activities and can no longer live independently. An applicant must be ambulatory, continent and able to participate in the placement process. They must also be able to administer their own medications. A special program exists to help pay for the foster care placement for individuals who meet certain medical and financial eligibility requirements. For more information on foster care placement for persons 18 and over with a disability or over 60, call: DHSS Division of Services for Aging and Adults with Physical Disabilities New Castle County ............................. 453-3820 Kent/Sussex County............................. 422-1386 Statewide Toll Free ....................... 1-800-223-9074 MANUFACTURED HOUSING (MOBILE HOMES) Delaware Manufactured Home Owners Association 4590 Highway One, PMB 112 Rehoboth Beach, DE 19971 .................. 945-2122 Persons considering mobile homes as a retirement housing option may obtain information about types of mobile homes, mobile home parks and the availability of homes. Complaints about existing mobile homes can also be referred to this number. First State Manufactured Housing Association P.O. Box 1829, Dover, DE 19903 ............674-5868 RENT-ASSISTED HOUSING FOR ELDERLY/DISABLED All of the rental housing units listed below receive some type of federal assistance or support. Federal funding of these units requires that low income senior citizens, age 62 and over, pay no more than 30% of their income on rent (including utilities) in publicly-funded housing. Each of the housing complexes listed must be contacted individually to determine the rental fee and receive additional information. WILMINGTON Wilmington Housing Authority 4th & Walnut Streets Wilmington, DE 19801 ................... 429-6700 The Wilmington Housing Authority office is the single point of contact for the following facilities: Baynard Apartments 309 W. 18th St. Wilmington, DE 19802 Compton Towers 325 E. 5th St. Wilmington, DE 19801 Crestview 2700 N. Market St. Wilmington, DE 19802 Lincoln Towers 1625 Gilpin Ave. Wilmington, DE 19806 Thomas J. Herlihy Jr. 320 E. 5th St. Wilmington, DE 19801 1802 West 1802 West St. Wilmington, DE 19802 Contact these complexes directly: The Antonian 1701 West 10th Street Wilmington, DE 19805 421-3757 Herring Manor 2412 N. Market St. Wilmington, DE 19802 429-6776 Ingleside Apartments 1005 Franklin Street Wilmington, DE 19806 575-0250 Latin American Community Center Development Corp. 403 N. Van Buren St. Wilmington, DE 19805 421-5455 Luther Towers I 1201 North Harrison St. Wilmington, DE 19806 652-3737 Luther Towers II 1420 N. Franklin Street Wilmington, DE 19806 654-4490 Maplewood Housing for the Elderly 501 S. Clayton Street Wilmington, DE 19805 421-9198 Parkview Apartments 1800 N. Broom Street Wilmington, DE 19802 429-7288 Prestwyck Apartments 2815 N. Market Street Wilmington, DE 19802 764-6450 Quaker Hill Place 200 Washington Street Wilmington, DE 19801 571-0100 Rodney Court Apartments 1100 Pennsylvania Ave. Wilmington, DE 19806 654-9113 Sacred Heart Village 920 N. Monroe Street Wilmington, DE 19801 654-5407 Terry Apartments 2400 North Broom Street Wilmington, DE 19802 655-6661 Windsor Apartments 500 North Walnut Street Wilmington, DE 19801 656-1354 NEW CASTLE COUNTY B'nai B'rith House 8000 Society Drive Claymont, DE 19703 798-6846 Carleton Court 1900 Southway Drive Newark, DE 19713 454-1800 Chelten Apartments 431 Old Forge Road New Castle, DE 19720 322-6323 Holly Square 400 N. Broad Street Middletown, DE 19709 378-8926 Liberty Terrace 100 Liberty Terrace Newark, DE 19702 322-8953 Main Towers 330 East Main Street Newark, DE 19711 737-9574 Manlove Manor 301-379 Manlove Place Wilmington, DE 19804 652-4851 Marrows Court Apartments 100-A Witherspoon Lane Newark, DE 19713 453-9596 Marydale Retirement Village 135 Jeandell Drive Newark, DE 19713 368-2784 Middletown Trace 67 New Street Middletown, DE 19709 378-4611 Newark Housing Authority Delaware Circle Newark, DE 19711 366-0826 Spencer Apartments 37 Fairhaven Court New Castle, DE 19720 322-2949 Woodlea Apartments 5500 Fairmont Drive Fairway Falls Wilmington, DE 19808 737-5616 KENT COUNTY Delaware State Housing Authority 739-7416 Frazer Place I and II 200 Goldsboro Way Smyrna, DE 19977 653-1235 Luther Towers of Dover I - IV 430 Kings Highway Dover, DE 19901 674-1408 Owens Manor 408 S. New Street Dover, DE 19904 678-1965 Peach Circle Apartments 900 Peach Circle Smyrna, DE 19977 653-4591 Queen Manor Apartments 411 S. Queen Street Dover, DE 19904 678-1965 Silver Lake Estates 5 Linstone Lane Milford, DE 19963 422-0740 Villas at Milford Crossing 806A Moyer East Milford, DE 19963 422-4633 West St. Manor 700 Mason Ave. Harrington, DE 19952 398-9043 SUSSEX COUNTY Brandywine Village Apartments 401 Monroe & Wilson Sts. Millsboro, DE 19966 934-8289 Chandler Heights Apartments Eskridge Highway & Chandler Street Seaford, DE 19973 629-6522 CHEER Apartments 1121 Clark Drive Georgetown, DE 19947 856-6676 Courts of Greenwood 101 Courts of Greenwood Greenwood, DE 19950 349-0150 Delmar Crossing Apartments 600 Magnolia Drive #601 Delmar, DE 19940 846-3343 Dunbarton Village Apartments and Oaks IV 300 Dunbarton Street Georgetown, DE 19947 856-7719 Georgetown Apartments 200 Ingramtown Road Georgetown, DE 19947 856-3343 Golden Meadows Golden Lane Delmar, DE 19940 846-9655 Greenwood Acres Rt. 13, Greenwood, DE 19950 349-0124 Heritage Manor 131 W. Center Street Harrington, DE 19952 398-8125 Huling Cove and Annex 1142 Savannah Road, #306, Lewes, DE 19958 645-7630 Luther Gardens and Annex 1500 Luther Circle Milton, DE 19968 684-2906 Luther Towers of Milton 500 Palmer Street Milton, DE 19968 684-1668 Market Street Apartments Market Street Bridgeville, DE 19933 337-3144 Seaford Meadows Apartments 122 Seaford Meadows Dr., Seaford, DE 19973 629-6416 Shadygrove II, III Rte. 398 S. Main Street Extended Selbyville, DE 19975 436-9939 Virginia Crest 101 Independence Dr. Seaford, DE 19973 628-0212 GROUP HOMES Group homes provide an opportunity for shared independent living for persons aged 60 and over. Generally, the homes feature private bedrooms with community social and dining areas. For more information, call: St. Patrick's House 115 East 14th St. Wilmington, DE 19801 652-0743 RETIREMENT FACILITIES Retirement facilities, designed for older persons, provide recreational and social activities, as well as supportive services. Health care units are often attached. A substantial initial payment may be required in a retirement community. These facilities are often referred to as Continuing Care Retirement Communities (CCRC) or Life Care Communities. These facilities can be found under the Nursing Home/Retirement Communities heading in this Guide. DHSS DIVISION OF SERVICES FOR AGING AND ADULTS WITH PHYSICAL DISABILITIES DHSS' Division of Services for Aging and Adults with Physical Disabilities serves as the major information resource for the State of Delaware concerning the latest research, service availability, and trends in aging. In addition, a coordinated client-focused, centralized system assists older adults and their families in obtaining information and assistance in areas such as eldercare, caregiving and case-management. For more information, call: DHSS Division of Services For Aging and Adults With Physical Disabilities New Castle County ............ 453-3820 or 255-9390 Kent/Sussex County............................. 422-1386 Statewide Toll Free ....................... 1-800-223-9074 E-Mail address ....................DSAAPDinfo@state.de.us AARP DELAWARE AARP is a nonprofit, nonpartisan membership organization dedicated to making life better for people 50 and over. AARP provides information and resources; engages in legislative, regulatory and legal advocacy; assists members in serving their communities and offers a wide range of unique benefits, special products and services for members. AARP Delaware provides support of the 140,000+ members in the state. For more information, visit www.aarp.org/de or call (302) 571-7891. "BETTER YEARS" NEWSPAPER "Better Years" is a monthly publication for the benefit of senior citizens, empty nesters and caregivers. "Better Years" encourages individuals and groups to submit news and feature items. Deadlines are the 15th of each month. For more information, contact: "Better Years" P.O. Box 265 Hockessin, Delaware 19707 ................... 239-4644 CAREVAN OF INGLESIDE HOMES, INC. The CareVan, a mobile information and referral office, serves as an outreach program for senior citizens, free of charge, visiting neighborhoods throughout New Castle County. Trained volunteers link senior citizens with services they need to help them maintain their independence. Volunteers talk to senior citizens one-on-one, help determine their needs, and access the appropriate service provider that meets their needs. The CareVan office staff provide follow-up contacts as well. The CareVan houses a computer database of over 400 service providers offering an extensive array of services and has a mobile telephone and fax that aid the volunteers in immediately making the appropriate connection between need and service. To be visited by the CareVan, to inquire about available services, or to learn more about the program, call: CareVan of Ingleside Homes, Inc. 1010 N. Broom St. Wilmington, DE 19806 ............ 888-CARE (2273) CHEER News and Views Newspaper The CHEER News and Views newspaper is a monthly publication distributed throughout Sussex County that brings information of particular interest to the mature population. CHEER News and Views Sussex County Senior Services, Inc. 546 S. Bedford St. Georgetown, DE 19947 .......................856-5187 CITY OF WILMINGTON SENIOR CITIZEN COORDINATOR The City of Wilmington Senior Citizen Coordinator can assist older adults by making referrals to various community agencies and providing information on special activities and programs. Referrals can be made in the areas of housing, energy assistance, emergency home repair, and social services. For more information, call: City of Wilmington Senior Citizen Coordinator Mayor's Office of Customer Service 800 N. French Street, 7th Floor Wilmington, DE 19801 ....................... 576-2489 DELAWARE COMMISSION ON VETERANS AFFAIRS 802 Silver Lake Blvd., Suite 100 Dover, DE 19904 ........739-2792, 1-800-344-9900 THE GOVERNOR'S ADVISORY COUNCIL ON SERVICES FOR AGING AND ADULTS WITH PHYSICAL DISABILITIES The Governor's Advisory Council on Services for Aging and Adults with Physical Disabilities serves in an advisory capacity to DHSS' Division of Services for Aging and Adults with Physical Disabilities. The Council seeks to protect, promote, and advocate for older Delawareans and adults with physical disabilities. Council members are appointed by the Governor and represent all geographic areas of Delaware. For more information, call: DHSS Division of Services for Aging and Adults With Physical Disabilities New Castle County ............................. 255-9390 Statewide Toll free ....................... 1-800-223-9074 HISPANIC OUTREACH PROGRAM The Hispanic Senior Advocacy Outreach Program, at the Latin American Community Center, offers information about available services to older Hispanics and their families in New Castle County. The program also works with area service providers to improve access for older Hispanics. For more information, contact: 655-7338 KENT COUNTY COMMUNITY SERVICES DEPARTMENT The Community Services Department offers information and referral to Kent County residents seeking assistance. For more information, contact: 698-6444 NEW CASTLE COUNT Y SENIOR SERVICES The New Castle County Department of Community Services administers programs and activities for New Castle County residents over the age of 50. The Senior Services Division oversees 5 senior centers, a congregate nutrition program and the WHEELS medical transportation program. The Sports Division runs Senior Sports programs, consisting of both fitness classes and sports leagues. Services are publicized in a quarterly program guide distributed through the News Journal and on the web at www.co.newcastle. de.us. For more information, call: New Castle County Senior Services 87 Reads Way New Castle, DE 19720 Senior Services Division .................................. 395-5650 Senior Sports Division ..................................... 395-5625 SUSSEX COUNTY SENIOR SERVICES CHEER, Sussex County Senior Services, Inc., is a private, non-profit agency administering congregate and homebound nutrition programs, transportation, home health services, and community resources. CHEER Sussex County Senior Services, Inc. 546 S. Bedford St. Georgetown, DE 19947 .......................856-5187 STATEWIDE INFORMATION AND REFERRAL SERVICE Delaware Helpline Delaware Helpline is a toll free government information hotline and a referral and advocacy service for people in need of assistance. Helpline staff link callers with appropriate service providers. Hours of operation are 7:30 a.m. to 6:00 p.m., Monday through Friday. (Voice and TDD accessible) ............ l-800-464-4357 Outside Delaware .......................1-800-273-9500 ELDERCARE LOCATOR The Eldercare Locator is a national toll-free service designed to help identify community resources for seniors anywhere in the United States. Whether your older person lives nearby or in another state, the Eldercare Locator can identify the most appropriate source of information and assistance in the older persons's community. Please have the following information available when calling: 1. The older person's name and address, including zip code. 2. A brief, general description of the problem or type of assistance needed. Eldercare Locator is a service of the National Association of Area Agencies on Aging. Eldercare Locator ................................... 1-800-677-1116 DELAWARE VOLUNTEER LEGAL SERVICES, INC. (DVLS) DVLS screens and refers low-income clients with civil cases to volunteer attorneys. Types of cases, depending on attorney availability, include landlord/tenant, wills, family law, foreclosures, consumer, government benefits, and personal injury defense. DVLS cannot accept fee-generating, criminal cases, DUI's, child support or medical or legal malpractice cases. Call for intake between 9 a.m. and 5 p.m. weekdays. Service is free. Delaware Volunteer Legal Services, Inc. P.O.Box 7306 Wilmington, DE 19803, 478-8850 or 1-800-773-0606 ELDER LAW PROGRAM The Elder Law Program is operated statewide through the Community Legal Aid Society, Inc. It provides legal services to Delawareans who are 60 years of age and over in non-criminal and non-fee generating cases. Services include legal counseling and representation in appropriate court cases as well as the drafting of powers of attorney and advance health care directives. Assistance is also provided for consumer problems, problems associated with nursing home or long-term care facilities, and problems related to government benefits such as Social Security and Supplemental Security Income. The Elder Law Program will provide consultation in matters of insurance, or home ownership. The Elder Law Program also provides a community education service through which presentations are made before groups about Elder Law Program services and the potential legal problems older persons face. For a free copy of the "Legal Handbook for Older Delawareans", call: WILMINGTON/NEW CASTLE COUNTY Elder Law Program 100 W. 10th Street, Suite 801 Wilmington, DE 19801........................... 575-0666 KENT COUNTY Elder Law Program 840 Walker Rd., Dover, DE 19904 ....... 674-3684 ................................................................ 674-8500 SUSSEX COUNTY Elder Law Program 144 E. Market St. Georgetown, DE 19947 .........................856-0038 LAWYER REFERRAL SERVICE A public service administered by the Delaware State Bar Association, the Lawyer Referral Service will locate an attorney who has experience in the area of law for which advice is sought. A fee is charged for the first half-hour of consultation and paid to the attorney. In many cases, the initial consultation solves the problem; however, if further legal service is necessary, an additional fee may be agreed upon between the attorney and client. For more information, call: Lawyer Referral Service Delaware State Bar Association 1225 N. King St., 10th Floor Wilmington, DE 19801 478-8850 or 800-773-0606 LEGAL SERVICES CORP. OF DELAWARE A federally funded program to provide free legal services to low income persons. Types of cases include consumer law, bankruptcy, landlord-tenant concerns, unemployment compensation. 100 W. 10th St. Wilmington, DE 19801 ....................... 575-0408 Or 2085 Governor's Ave. Dover, DE 19903 ............................... 734-8820 LEGAL HELPLINK Call this central intake number for the above legal service agencies. .................................................. 478-8850 ADVANCE HEALTH CARE DIRECTIVE The Health Care Decisions Act allows adults "who are competent and of sound mind" to make a written declaration regarding health care they do or do not want; to direct the provision, withholding or withdrawal of life-sustaining procedures; or to name an agent who will make health care decisions for them when they are not able. For more information, call: Division of Services for Aging and Adults with Physical Disabilities: New Castle County ............................. 255-9390 Kent/Sussex County............................. 422-1386 Statewide Toll Free ....................... 1-800-223-9074 OFFICE OF THE PUBLIC GUARDIAN In cases where persons appear incapable of managing themselves or their property, this office can provide a legal guardian to assume that responsibility. This would normally occur when an individual is without friends or family, or whose friends or family are not willing to assume guardianship. A court hearing must occur in order to determine the individual's incapacity, and to establish the absence of willing private guardians. Once appointed, the guardian, under the direction of the Court, takes full responsibility for the management of the person, his/her property, or both. For more information, call: WILMINGTON/NEW CASTLE COUNTY Office of the Public Guardian Elbert N. Carvel State Office Building 820 French Street, 11th Floor Wilmington, DE 19801 ....................................577-8990 Kent/Sussex County .................. 659- 6881, 856-5313, 875-6943, ext. 112 DHSS' Long Term Care Ombudsman Program provides impartial fact-finders whose job it is to assure that adults in licensed institutions, nursing homes, assisted living and adult foster care homes receive fair treatment. The Ombudsman seeks to: • Investigate and resolve complaints made by or on behalf or residents of long term care facilities regarding violations of patients rights. • Train volunteers and others to participate in the Ombudsman Program. • Advocate for improving the quality of life for residents of long term care facilities. • Provide information and training to residents, families, and staff on topics such as patient rights, living wills, and patient abuse. For more information, or to register a problem or complaint, call: DHSS Division of Services for Aging and Adults with Physical Disabilities New Castle County ............................. 255-9390 Kent/Sussex County............................. 422-1386 Statewide Toll Free ....................... 1-800-223-9074 DHSS DIVISION OF LONG TERM CARE RESIDENTS PROTECTION The mission of the Division of Long Term Care Residents Protection is to (1) promote the quality of care, safety and security of people living in long term care facilities and (2) to ensure facilities' compliance with applicable state and federal laws and regulations designed to protect these residents. The Division: • licenses long term care facilities and conducts annual, complaint driven and surprise inspections to determine compliance with federal and state statutes and regulations. • enforces state statutes and regulations regarding the quality of care and quality of life of long term care residents, as well as conveys survey results regarding federally certified facilities to the federal government for enforcement. • serves as a centralized location to which complaints regarding long term care may be directed and evaluated for appropriate referral. • receives and investigates complaints of alleged crimes such as abuse, neglect and financial exploitation. • implements and enforces the criminal background check law for applicants for long term care jobs and advises facilities of results disqualifying applicant(s) from employment. • manages the Adult Abuse Registry and Certified Nursing Assistant Registry. For more information or to make a complaint ............................. 1-877-453-0012 New Castle County 3 Mill Road, Suite 308 Wilmington, DE 19806 ..................... 577-6666 Kent/Sussex County The Windsor Building 24 N.W. Front Street Milford, DE 19963 ...........................424-6377 NEMOURS HEALTH CLINIC The Nemours Health Clinic offers dental care, eye care, eyeglasses, pharmaceutical assistance, and audiology services including hearing aids, to low income Delaware residents over the age of 65. Dental care, eyeglasses and associated examinations, and audiology services are provided at no out of pocket expense. The Clinic has a $5.00 minimum charge for each prescription. For more detailed information concerning services, call Patient Services Department between the hours of 8:00 a.m. and 4:00 p.m., Monday through Friday (except holidays). The Pharmacy is open 8:30 a.m. to 4:30 p.m. Monday through Friday. Nemours Health Clinic 1801 Rockland Road Wilmington, DE 19803 651-4405 1-800-842-1900 Drop-off and pick-up of prescriptions from the pharmacy are also available at these locations: NEW CASTLE COUNTY Hudson State Service Center 501 Ogletown Road Newark, DE 19711 368-6700 M.O.T. Senior Center 300 South Scott Street Middletown, DE 19709 378-4758 KENT COUNTY Lillian Smith Senior Center P.O. Box 76 410 Main Street Clayton, DE 19938 653-6119 Milford State Service Center Annex 13 S.W. Front St. Suite 105 Milford, DE 19963 422-1560 Williams State Service Center 805 River Road Dover, DE 19901 739-5301 SUSSEX COUNTY Bridgeville State Service Center 400 Mill Street Bridgeville, DE 19933 337-8261 Cape Henlopen Senior Center 11 Christian Street Rehoboth, DE 19971 227-2055 Georgetown State Service Center 546 S. Bedford Street Georgetown, DE 19947 856-5574 Laurel Senior Center P.O.Box 64 113 N. Central Avenue Laurel, DE 19956 875-2536 Pyle State Service Center Route 2, Box 281-1 Frankford, DE 19945 732-9501 Shipley State Service Ctr. 350 Virginia Avenue Seaford, DE 19973 628-2000 MEDICATION INFORMATION Older Delawareans with questions about their medications can call the Nemours Clinic Pharmacy and speak to a pharmacist or pharmacy assistant. There is no charge for the call and all conversations are confidential. Nemours Clinic Pharmacy .............................. 651-4405 Statewide Toll free .......................1-800-842-1900 PRESCRIPTION ASSISTANCE PROGRAM The State of Delaware offers a prescription assistance program for qualified low-income adults with disabilities and seniors over the age of 65 who do not have prescription drug coverage as part of their health insurance. The plan covers up to $2500/year and requires a $5.00 or 25% co-pay based on the drug cost (whichever is higher). Prescription Assistance Program, ......1-800-996-9969 FREE PRESCRIPTION MEDICINE AVAILABLE TO THOSE WHO QUALIFY Free Medicine Foundation ................. 1-888-812-5152 www.freemedicinefoundation.com Other web sites to check: www.benefitscheckup.org www.helpingpatients.org www.needymeds.com www.phrma.org www.rxassist.org HEALTH SCREENING DHSS' Division of Public Health offers health screening services by appointment in clinics located throughout the state to persons age 35 and over. Call the Delaware Helpline at 1-800-464-4357 for a list of state service centers and the services available. Other Important Numbers: Call A Nurse (Christiana Care) ................... 428-4100 or ........................................... 1-888-428-4100 Consumer Health Library of the Delaware Academy of Medicine ... 571-1101 or 1-800-287-0717 (K/S Co.) Poison Control Center ................... 1-800-772-7112 HEALTH CLINICS NEW CASTLE COUNTY The following health clinics offer sliding scale fees for persons with minimal or no health insurance: Center of Hope (St. Claire Medical Outreach) . 369-9370 Claymont Family Health Services .................. 798-9755 or .................................................... 798-2430 Christiana Care Breast Cancer Special Needs Fund...................................... 623-4700 Delaware Tech. Dental Clinic......................... 571-5364 Henrietta Johnson Medical Center .................655-6190 or ...................................................... 761-4610 Mammography of Delaware .............. 1-800-654-0606 Call to schedule an appointment or to check the van schedule. Planned Parenthood ................. 731-7801 or 655-7293 or .................................................... 798-8000 or ................................... 678-5200 or 645-2737 West Side Health Services .............................655-5822 Wilmington Hospital Health Dept. ............... 428-6436 KENT COUNTY Hope Medical Center ................................... 735-7551 For uninsured persons aged 18-64. Call to schedule an appointment. DELAWARE MOBILE DENTISTRY Delaware Mobile Dentistry offers general dental care to residents of nursing homes, retirement communities and rehabilitation facilities in southern Delaware. They are accessible to persons using a wheelchair. If you live near Dover, they may be able to call on you at home. Charges are comparable to services in a dentist's private office. Dr. Terry A. Bryan, D.M.D. 189 South Fairfield Drive, Dover, DE 19901 698-9901 SCREENING FOR LIFE, Delaware Division of Public Health Screening for Life offers FREE pap smears, mammograms and colorectal screenings to eligible men and women. Screening for Life ...... 739-4651 or 1- 800- 464- HELP ASSISTIVE TECHNOLOGY DELAWARE ASSISTIVE TECHNOLOGY INITIATIVE The Delaware Assistive Technology Initiative (DATI) focuses on improving public awareness, public access to information, funding for assistive technology devices and services, training and technical assistance, and coordination of statewide activities. The project has established three barrier-free Assistive Technology Resource Centers (ATRC's) that are open to the public of all ages. They house assistive technology devices and materials that are available for demonstration and short-term loan. NEW CASTLE COUNTY Easter Seal Society 61 Corporate Circle, New Castle, DE 19720 Voice................................................. 328-ATRC TDD .................................................. 328-2905 KENT COUNTY Kent County ATRC Easter Seal Society of Del-Mar Kent County Comm. School 65 Carver Rd., Dover, DE 19904-2716 Voice................................................. 739-6885 TDD .................................................. 739-6886 SUSSEX COUNTY Sussex County ATRC Easter Seal Society of Del-Mar Delaware Technical and Community College Rt. 18, P.O. Box 610, Arts and Science Bldg., Room 320, Georgetown, DE 19947 Voice............................................... 856-7946 TDD................................................. 856-6714 CENTRAL SITE Center for Applied Science and Engineering University of Delaware and duPont Hospital for Children P.O. Box 269, Wilmington, DE 19899 1-800-870-DATI 651-6790 TDD ...................................................651-6794 REHABILITATION DELAWARE CURATIVE PHYSICAL THERAPY AND REHABILITATION CENTERS Delaware Curative is a non-profit, private rehabilitation center providing a wide range of services to persons of all ages. Services include medical consultation; occupational, speech and physical therapy; psychological and social services; rehabilitation nursing; and a vocational evaluation program. Placement in a program is by physician referral. For more information, call the facility closest to you: Delaware Curative Physical Therapy and Rehab. Centers 1600 Washington St. Wilmington, DE 19802 .... 656-2521 (Wilmington) 529-7750 (North Wilmington) 738-3110 (Newark) 836-5670 (Bear) 376-7670 (Middletown) 744-9691 (Dover) DHSS DIVISION FOR THE VISUALLY IMPAIRED (DVI) DHSS' Division of Visually Impaired provides comprehensive services to the blind and severely visually impaired in the home or in the DVI training center. Some services are based on financial eligibility. DVI also offers a special program, VIP 55, for persons aged 55 and over. VIP services include training, services in the home, and the provision of aids and appliances. For more information, call: NEW CASTLE COUNTY............................... 255-9854 KENT and SUSSEX COUNTIES ..................... 422-1570 DHSS DIVISION OF DEVELOPMENTAL DISABILITIES SERVICES DHSS' Division of Developmental Disabilities Services helps Delaware citizens with mental retardation realize their developmental potential through specialized services in residential and habilitative settings, services to families, consultation, and prevention activities. For more information, call: NEW CASTLE COUNTY...................................369-2180 KENT COUNTY ...............................................739-5524 SUSSEX COUNTY ........................................... 934-8031 ELDER HEALTH CENTER The Health Center provides a variety of health promotion, disease management services by advanced practice nurses, in collaboration with physicians from Westside Health Services and the University of Delaware. The Health Center 200 White Chapel Drive Newark, DE 19713................................... 831-0001 MEDICAL SOCIETY OF DELAWARE The Medical Society of Delaware responds to questions concerning the medical profession and will help individuals in search of a physician by making referrals to private physicians throughout the state. For more information, call: Medical Society of Delaware 1925 Lovering Avenue Wilmington, DE 19806 ........................ 658-7596 STATE BOARD OF PHARMACY The State Board of Pharmacy can be of assistance if you believe your prescriptions have been inadvertently switched, the directions on your prescription are incorrect, or the pharmacist has misfiled the record of your prescriptions. The Board also investigates incidents of prescription fraud. If you believe you have one of the above problems concerning your prescription(s), call: State Board of Pharmacy Jesse Cooper Bldg., Room 205, Federal and Water Streets Dover, DE 19901 .......................................744-4547 TEL-MED INFORMATION General information on more than 240 medical, dental and other health-related topics can be obtained by calling TEL-MED. The service, sponsored by the Delaware Academy of Medicine, may be reached by checking the listing of subjects in the Blue Pages of the telephone book. Do not use TEL-MED in an emergency to decide if you have a health problem, or to replace your doctor. For more information, call: TEL-MED .............................571-1010 or l-800-794-6565 VETERANS AFFAIRS For questions on benefits or general information, call: NEW CASTLE COUNTY 633-5322, 633-5212, 633-5556 KENT/SUSSEX COUNTY ..................... 1-800-827-1000 For counseling services, call: Wilmington Veterans' Center 1601 Kirkwood Highway Wilmington, DE 19805 ...................... , 994-1660 1-800-461-8262, ext.5360 Women Veterans' Coordinator ....................... 633-5234 HOSPITALS NEW CASTLE COUNTY Christiana Care Christiana Hospital 4755 Stanton Ogletown Road Newark, DE 19713 Wilmington Hospital 501 W. 14th Street Wilmington, DE 19802 733-1000 MeadowWood Behavioral Health System 575 S. DuPont Highway New Castle, DE 19720 328-3330 Rockford Center 100 Rockford Dr. Newark, DE 19713 996-5480 St. Francis Hospital 7th & Clayton Sts. P.O. Box 2500 Wilmington, DE 19805 421-4100 Veterans Administration Medical Center 1601 Kirkwood Hwy. Wilmington, DE 19805 994-2511 KENT COUNTY Bayhealth at Kent General Hospital 640 S. State St. Dover, DE 19901 744-7135 or 1-877-453-7107 SUSSEX COUNTY Bayhealth at Milford Memorial Hospital P.O. Box 199 21 W. Clarke Ave. Milford, DE 19963 422-3311 Beebe Medical Center 424 Savannah Rd. Lewes, DE 19958 645-3300 Nanticoke Memorial Hospital 801 Middleford Rd. Seaford, DE 19973 629-6611 MEDICARE Medicare is a federal health insurance program for people aged 65 and older, qualified disabled persons, and persons with chronic kidney disease. Local Social Security Administration offices take applications for Medicare and provide information about the program. See the Social Security and Supplemental Security Income section of this guide. For more information, call 1-800-MEDICARE or www.medicare.gov. Delaware Contacts Part A Empire Medicare Service ............. 1-800-442-8430 PART B TrailBlazer Health Enterprises, Inc .. 1-800-444-4606 Home Health & Hospice Cahaba........................................ 515-246-0126 Durable Medical Equipment HealthNow N.Y. ........................ 1-800-842-2052 Quality of Care Issues Quality Insights ........................... 1-800-422-8804 or 475-8100 MEDICAID DHSS' Division of Social Services administers the Medicaid Program (also known as Medical Assistance or Title XIX of the Social Security Act). This is a federal/state insurance program which covers specified medical expenses for the low income aged, blind, and disabled. There are distinct eligibility criteria for participation in the program. For more information call: New Castle County ................................. 368-6610 Kent/Sussex County ..... 422-1520 or 1-800-372-2022 MEDICAID WAIVER FOR THE ELDERLY AND DISABLED The Medicaid Home and Community-Based Services Waiver Program allows low-income disabled and elderly persons to remain in their own homes rather than going into an institutional setting. A person who is eligible for this program can receive all regular Medicaid services and, as needed, case management, homemaker, respite care (both home and institutional), an emergency response system and day care. For eligibility information, call the Division of Social Services: New Castle County ................................. 368-6610 Kent/Sussex County ................................ 422-1416 For program information call DHSS Division of Services for Aging and Adults with Physical Disabilities at: New Castle County ................................ 453-3820 Kent/Sussex Counties ............................. 422-1386 Toll free ........................................ 1-800-223-9074 HEALTH INSURANCE COUNSELING ELDERinfo is a program designed to help Medicare beneficiaries in Delaware deal with the complex and often confusing health insurance system. ELDERinfo provides information, counseling, and assistance on matters related to Medicare, Medicaid, Medicare supplement insurance, Medicare+Choice, long term care insurance, and other types of health insurance. ELDERinfo is a public service provided by the Delaware Insurance Department. ELDERinfo services are provided free of charge. For more information, contact: ELDERinfo, Delaware Insurance Department 1-800-336-9500 DELAWARE MEDICARE FRAUD ALERT Delaware Medicare Fraud Alert is a federally funded project offered through the Delaware Division of Services for Aging and Adults with Physical Disabilities to teach Medicare beneficiaries to be better health care consumers. Beneficiaries are recruited and trained to lead sessions for other beneficiaries about how to identify and report possible health care fraud. Call to speak with the project director about volunteering, to request a speaker, a brochure or to discuss health care payment issues. Delaware Medicare Fraud Alert........ 1-800-223-9074 Hispanic Hotline...........................................453-3838 There is a wide range of counseling and mental health services, both public and private, in Delaware. Private providers can be located in the yellow pages of the phone book. Below is a partial listing of community-based services funded through DHSS' Division of Substance Abuse and Mental Health and other public programs specifically targeting the elderly with mental health problems. For more information, call: Division of Substance Abuse and Mental Health Telephone. ................................. 1-800-652-2929 ADVOCACY/SELF-HELP GROUPS For information on advocacy/self-help groups across Delaware representing the interests of the chemically dependent and mentally ill and their families, call: Division of Substance Abuse and Mental Health ............................ 1-800-652-2929 Alcoholics Anonymous . 655-5113, 736-1567, 856-6452 Delaware Association of Children of Alcoholics (DACOA) ............... 656-5554 or 736-6619 or 856-6477 Delaware Council on Gambling Problems, Inc. 100 W. 10th St., Suite 303 Wilmington, DE 19801 . 655-3261 or 888-850-8888 Delmarva Rural Ministries Hispanic Outreach Social Services ............................... 678-2000 Gambler's Anonymous................984-2277 or 761-9100 Narcotics Anonymous .................................... 777-0597 New Directions meets monthly and offers educational sessions and support group meetings ....... 731-8166 ALCOHOLISM SERVICES For information on publicly-funded agencies providing help to older persons who are experiencing problems with alcoholic substances and other drugs, call: Division of Substance Abuse and Mental Health 1-800-652-2929 COMMUNITY MENTAL HEALTH CENTERS Community mental health centers provide a range of mental health services, including diagnosis, evaluation, individual, group, and family therapy, outreach/case management, chemotherapy and medication management, consultation, and referral services. The centers listed below serve as primary contact points in each county. Personnel in these centers can then link callers to the community mental health center nearest them. For more information, call: NEW CASTLE COUNTY Addictions Coalition of Delaware 100 W. 10th St. Wilmington, DE 19801 ....................... 984-2322 New Castle County Community Mental Health Center 14 Central Avenue New Castle, De 19720....................... 255-9450 SODAT-Delaware, Inc. 625 Orange St., Wilmington, DE 19801 Phone & Fax ....................................... 656-4044 KENT/SUSSEX COUNTY Kent/Sussex Community Mental Health Center 805 River Road, Dover, DE 19901 ......... 739-4170 EMERGENCY/CRISIS INTERVENTION SERVICES Program providing 24 hour telephone services, and face-to-face intervention, as needed, for mental health emergencies. NEW CASTLE COUNTY................................. 577-2484 KENT/SUSSEX COUNTY ..................... 1-800-652-2929 MOBILE CRISIS UNIT ........................... 1-800-652-2929 CONTACT DELAWARE .................................... 761-9100 PARTIAL HOSPITAL TREATMENT CENTER The center offers an intensive outpatient program to patients with psychotic and non-psychotic illnesses including patients with concurrent medical conditions. Length of stay ranges from 2 to 8 weeks. The program meets 5 days/week from 9 a.m - 3 p.m. The program does not provide treatment for those with primary substance abuse or moderate to severe mental retardation or dementia. Wilmington Hospital P.O. Box 1668, 501 W. 14th Street Wilmington, DE 19899 ....................... 428-2357 CONNECTIONS CSP PROGRAM Connections CSP is a program for adults with psychiatric problems who live in supervised group homes. 834-8400 The term "nursing home" generally refers to a long term care facility which provides services to clients who are no longer able to live independently in the community. Below is a list of licensed nursing homes in Delaware. See www.medicare.gov for a list of nursing homes and for inspection survey results. WILMINGTON Gilpin Hall 1101 Gilpin Ave. Wilmington, DE 19806 654-4486 Hillside Center 810 S. Broom Street Wilmington, DE 19805 652-1181 Kentmere Nursing Care Center 1900 Lovering Avenue Wilmington, DE 19806 652-3311 Parkview Nursing and Rehab Center 2801 W. 6th Street Wilmington, DE 19805 655-6135 Riverside Long Term and Transitional Care 700 Lea Blvd. Wilmington, DE 19802 765-4400 Tilton Terrace 801 N. Broom Street Wilmington, DE 19806 652-3861 NEW CASTLE COUNTY Accord Health Service at Brandywine 505 Greenbank Road Wilmington, DE 19808 998-0101 Arbors at New Castle 32 Buena Vista Drive New Castle, DE 19720 328-2580 Brock's Rest Residential Home 4150 Millcreek Road Hockessin, DE 19707 239-3548 Churchman Village 4949 Ogletown-Stanton Rd. Newark, DE 19713 998-6900 Cokesbury Village 726 Loveville Road Hockessin, DE 19707 234-4444 Delaware Psychiatric Center (DHSS) Carvel Building 1901 N. DuPont Hwy. New Castle DE 19720 255-2700 Emily P. Bissell Hospital (DHSS) 3000 Newport Gap Pike Wilmington, DE 19808 995-8434 Forwood Manor 1912 Marsh Road Wilmington, DE 19810 529-1600 Foulk Manor North 1212 Foulk Road Wilmington, DE 19803 478-4296 Foulk Manor South 407 Foulk Road Wilmington, DE 19803 655-6249 Governor Bacon Health Center (DHSS) Tilton Building P.O. Box 559 Delaware City, DE 19706 836-2550 Hockessin Hills 6525 Lancaster Pike Hockessin, DE 19707 998-0181 Jeanne Jugan Residence 185 Salem Church Road Newark, DE 19713 368-5886 Kutz Home, Inc. 704 River Road Wilmington, DE 19809 764-7000 Manor Care Pike Creek Health Services 5651 Limestone Road Wilmington, DE 19808 239-8583 Manor Care Wilmington Health Services 700 Foulk Rd. Wilmington, DE 19803 764-0181 Mary Campbell Center 4641 Weldin Road Wilmington, DE 19803 762-6025 Masonic Home of Delaware, Inc. 4800 Lancaster Pike Wilmington, DE 19807 994-4434 Methodist Country House 4830 Kennett Pike Wilmington, DE 19807 654-5101 Millcroft 255 Possum Park Road Newark, DE. 19711 366-0160 Newark Manor Nursing Center 254 W. Main Street Newark, DE 19711 731-5576 St. Francis Care Center at Brackenville 100 St. Clair Drive Hockessin, DE 19707 234-5420 St. Francis Skilled Nursing Facility 7th and Clayton Streets Wilmington, DE 19805 421-4694 Shipley Manor Health Center 2723 Shipley Road Wilmington, DE19810 479-0111 Stonegates 4031 Kennett Pike Greenville, DE. 19807 658-6200 KENT COUNTY Capitol Healthcare Services 1225 Walker Road Dover, DE 19904 734-1199 Courtland Manor 889 S. Little Creek Road Dover, DE 19901 674-0566 Delaware Hospital for the Chronically Ill (DHSS) 100 Sunnyside Road Smyrna, DE 19977 653-8556 Green Valley Pavilion 3034 South DuPont Blvd. Smyrna, DE 19977 653-5085 Silver Lake Center 1080 Silver Lake Blvd. Dover, DE 19901 734-5990 Westminster Village Health Center 1175 McKee Rd. Dover, DE 19904 674-8030 SUSSEX COUNTY Chancellor Care Center of Delmar, Inc. 101 E. Delaware Avenue Delmar, DE 19940 846-3077 Country Rest Home Route 2, P.O. Box 25 Greenwood, DE 19950 349-4114 Green Valley Terrace 231 S. Washington Street P.O. Box 909 Millsboro, DE 19966 934-7300 Harbor Healthcare & Rehabilitation Center 301 OceanView Blvd. Lewes, DE 19958 645-4664 Harrison House of Georgetown 110 W. North Street Georgetown, DE 19948 856-4574 Lewes Convalescent Center 440 Market Street Lewes, De 19958 645-6606 Lifecare at Lofland Park 712 King Street Seaford, DE 19973 628-3000 Methodist Manor House 1001 Middleford Road Seaford, DE 19973 800-775-4593 Milford Center Genesis Healthcare 700 Marvel Road Milford, DE 19963 422-3303 Seaford Center 1100 Norman Eskridge Highway Seaford, DE 19973 629-3575 Yoder's Care Center Rt. 1, Box 119 Milford, DE 19963 424-4944 Delaware Passport to Independence This is a federally funded pilot project led by DHSS' Division of Services for Aging and Adults with Physical Disabilities. The project reflects the Division's long-standing commitment to fostering self-determination among older persons and persons with disabilities. The overall goal of the project is to identify, inform and assist nursing home residents, especially those who are Medicaideligible, who want to move to a new home. DSAAPD offers individualized case management to accomplish this goal. Call 255- 9390 or 1-800-223-9074 and ask for the Project Manager to request a needs assessment application. The organizations listed below offer a variety of resources, information and educational materials. If an older Delaware resident, caregiver or family member is interested in finding out more about these groups, please call the following numbers. ALZHEIMER'S DISEASE AND RELATED DISORDERS ASSOCIATION, INC. (ADRDA) Delaware Chapter 2306 Kirkwood Highway, Wilmington, DE 19805 .................. 633-4420 Kent/Sussex Toll free ................. 800-272-3900 AARP DELAWARE Statewide 1-800-424-3410 or 571-8791 AMERICAN CANCER SOCIETY 1-800-ACS-2345 New Castle County New Castle Corporate Commons 92 Read's Way, Suite 205 New Castle, DE 19720 324-4227 Kent County 707 Walker Road Dover, DE 19904 734-7431 or 1-800-304-0779 AMERICAN DIABETES ASSOCIATION Del. Affiliate 100 W. 10th Street Suite 1002 Wilmington, DE 19801 656-0030 AMERICAN HEART ASSOCIATION New Castle County 1096 Old Churchman's Rd. Newark, DE 19713-2137 .................. 633-0200 Kent County 625 S. State Street, Dover, DE 19903 ...734-9321 Sussex County Georgetown Professional Park Suite 201A, 600 DuPont Highway Georgetown, DE 19947 ..................... 856-7386 AMERICAN LIVER FOUNDATION................. 1-800-223-0179 AMERICAN LUNG ASSOCIATION OF DELAWARE 1021 Gilpin Avenue, Suite 202 Wilmington, DE 19806 ...................... 655-7258 1-800-LUNG-USA ARTHRITIS FOUNDATION INFO LINE.....1-800-283-7800 or 777-1841 CONTACT DELAWARE 24-hour Helpline and Rape Crisis Service 761-9100 TTY ...............................................................761-9700 Kent and Sussex Toll free ................... 800-262-9800 CREATIVE GRANDPARENTING, INC 100 W. 10th Street, Suite 1007 Wilmington, DE 19801 ................... 656-2122 DELAWARE ASSOCIATION OF HOMES & SERVICES FOR THE AGING (DAHSA) 103 DeWalt Road Newark, DE 19711 ........................... 454-7715 DELAWARE ASSOCIATION OF PROGRAMS FOR THE AGING (DAPA) 107 E. 14th Street Wilmington, DE 19801-3209 ........... 652-6219 DELAWARE BREAST CANCER COALITION 778-1102, 744-6529, 866-312-DBCC DELAWARE CANCER PAIN INITIATIVE 292-1616 DELAWARE EPILEPSY ASSOCIATION 240 N. James Street, Suite 203 Wilmington, DE 19804 ...................... 999-9313 DELAWARE HEALTHCARE FACILITIES ASSOCIATION (DHCFA) 235-6895 DELAWARE INTERFAITH COALITION ON AGING (DICA) 11 Spring Water Way Newark, DE 19711 ............................ 731-5636 DELAWARE KIDNEY FUND 888-1817 DELAWARE - MARYLAND PARALYZED VETERANS ASSOCIATION 28 Peddler's Row, Peddler's Village Christiana, DE 19702 ........................ 368-4898 Toll free ..................................... 1-800-786-2039 DELAWARE RETIRED WORKERS, UAW 1005 North Point Blvd., Suite 701 Baltimore, MD 21224 ................... 410-284-1500 DELAWARE SENIOR OLYMPICS 1121 Forrest Ave. Dover, DE 19904 ......736-5698 or 1-888-881-6128 DISABLED AMERICAN VETERANS Department of Veterans Affairs 1601 Kirkwood Highway Wilmington, DE 19805 ....................994-2511 1-800-827-1000 Wilmington Vet Center ................................ 994-1660 Women Vets Health Clinic .......................... 633-5500 DELAWARE COALITION AGAINST DOMESTIC VIOLENCE 800-701-0456 GRANDPARENT RESOURCE CENTER Wilmington Senior Center 1901 N. Market St. Wilmington, DE 19801 .................. 651-3420 Grandparents United Delaware...791-7715, 234-0360 KIMMEL/SPILLER JEWISH HEALING CENTER 101 Garden of Eden Rd. Wilmington, DE 19803 ....................478-9411 LEUKEMIA AND LYMPHOMA SOCIETY of DELAWARE 100 W. 10th St. Wilmington, DE 19801 .................. 661-7300 MANCUS FOUNDATION New Castle County 29th & Jessup Sts. Wilmington, DE 19802 ...................652-7187 MULTIPLE SCLEROSIS SOCIETY New Castle County 2 Mill Rd., Suite 106 Wilmington, DE 19806 655-5610 Kent/Sussex Counties PNC Bank Building 3-5 The Plaza, Suite 212 Dover,DE 19901 734-4318 1-800-FIGHT MS NATIONAL CANCER INSTITUTE CANCER INFORMATION SERVICE 1-800-4-CANCER NATIONAL EYE CARE PROJECT 1-800-222-EYES (eye care for low-income senior citizens) 1-800-391-EYES (info. and referral for people at risk for glaucoma) NATIONAL FAMILY CAREGIVERS ASSOCIATION 10400 Connecticut Avenue, Suite 500 Kensington, MD 20895 ................... 800-896-3650 SERVICE CORPS OF RETIRED EXECUTIVES (SCORE) 824 Market Street, Suite 610 Wilmington, DE 19801 ......................... 573-6552 SELF-HELP FOR THE HARD OF HEARING OF DELAWARE, INC. 656-4882, 888-280-3330 TTY 656-4885 SISTERS ON A MISSION (For African Americans with breast cancer) 475-0687 THE LIGHTHOUSE, INC. (for persons with visual problems) 111 East 59th St. New York, NY 10022 .................. 800-334-5497 The Pre-Admission Screening Program, run by DHSS' Division of Social Services, is designed primarily for older persons who are applying for admission to a nursing home or any of the stateoperated long term care facilities. The program seeks: to avoid unnecessary institutionalization of any individual; to provide appropriate care in the least restrictive setting; and to assure that all resources in the community are considered in the plan of care for an individual. A team of health professionals evaluates the health and social needs of a person, either in the home or in the client's current location. This information is used to make recommendations to the individual and family on what services are available to meet the needs of the client. Referrals for services are also made to the appropriate agencies as needed. For more information, call: NEW CASTLE COUNTY...................................368-6610 KENT/SUSSEX COUNTY ........................ l-800-422-1416 Respite provides an interval of rest and relief to families that care for an impaired older person. Respite services can be provided in the home or in an institutional setting. Personal care respite services in the home are provided by licensed home health agencies. A trained worker remains with the older person for a specified period of time, performing daily tasks as needed. Nursing homes and hospitals also make accommodations for short, respite periods. The programs listed below vary in type of service provided (in-home or institutional). Contact the individual service providers for more information. WILMINGTON/NEW CASTLE COUNTY Addus Health Care Wilmington, DE 19808 ........................ 998-1111 Arbors at New Castle 32 Buena Vista Dr. New Castle, DE 19720 ...................... 328-2580 Christiana Care Visiting Nurse Association One Read's Way, Suite 100 New Castle Corporate Commons New Castle, DE 19720 ...................... 323-8200 Generations Home Care 103 Rogers Road Wilmington, DE 19801 ...................... 658-6731 Home Health Services by TLC 287 Christiana Road New Castle, DE 19720 ....................... 322-5510 Methodist Country House 4830 Kennett Pike Wilmington, DE 19807 ....................... 654-5101 Neuro Care/Total Care 201 Ruthar Drive, Suite 5 Newark, DE 19711 ........................... 738-6400 Riverside Extended Care Pavilion 700 Lea Blvd. Wilmington, DE 19802 ...................... 733-1000 KENT COUNTY Christiana Care Visiting Nurse Association 2116 S. DuPont Highway, Suite 2 Camden, DE 19934 .......................... 698-4300 Christiana Care Visiting Nurse Association 611 S. DuPont Highway Milford, DE 19963 ............................ 422-2010 Generations Home Care 753A Walker Road Dover, DE 19901 .............................. 734-7005 Home Health Services by TLC 1241 College Park Drive Dover, DE 19904 ....................... 1-800-560-0114 SUSSEX COUNTY Christiana Care Visiting Nurse Association Georgetown Professional Park 600 DuPont Hwy., Suite 203 Georgetown, DE 19947 ..................... 855-9700 1-800-322-4436 CHEER Home Services 20520 Sandhill Road Georgetown, DE 19947 ...................... 856-5186 Generations Home Care 205 East Market Street Georgetown, DE 19947 ..................... 856-7774 Home Health Services by TLC 311 W. 9th Street S. Bethany Beach, DE 19930 ....... 1-800-560-0114 RESPITE CARE FINANCIAL ASSISTANCE PROGRAM Financial assistance grants to caregivers to provide respite care for diagnosed Alzheimer's victims. Eligibility determined by need and financial criteria. Contact: Alzheimer's Association, Delaware Chapter 2306 Kirkwood Highway Wilmington, DE 19805 .................. 633-4420 A senior center is a "community focal point on aging where older persons as individuals or in groups come together for services and activities which enhance their dignity, support their independence and encourage their involvement in and with the community" (National Council on Aging, 1978). Senior centers that are open at least three days a week are listed below. WILMINGTON Centro Los Abuelos 623 N. Harrison St. Wilmington, DE 19805 654-3130 Claymore Senior Center 504 S. Clayton St. Wilmington, DE 19805 428-3170 Fraim Senior Center For Active Adults 669 S. Union Street Wilmington, DE 19805 658-8420 Graham Senior Center 1709 Gilpin Avenue Wilmington, DE 19806 655-0266 Jimmy Jenkins Senior Center 2300 Bowers Street Wilmington, DE 19802 764-9022 Latin American Community Center 403 N. Van Buren Street Wilmington, DE 19805 655-7338 People's Settlement Association Senior Center 408 E. 8th Street Wilmington, DE 19801 658-4133 Salvation Army Senior Center 102 W. 5th Street Wilmington, DE 19801 656-1696 St. Anthony's Senior Center 1703 W. 10th St. (1st floor) Wilmington, DE 19805 421-3735 St. Patrick's Center 107 East 14th Street Wilmington, DE 19801 652-6219 St. Peter's Adult Center 523 Tatnall Street Wilmington, DE 19801 571-8394 St. Thomas' Senior Center 200 Woodlawn Avenue Wilmington, DE 19805 426-1738 West Center City Senior Adult Center 501 N. Madison Street Wilmington, DE 19801 658-5332 Wilmington Senior Center 1901 N. Market Street Wilmington, DE 19802 651-3400 NEW CASTLE COUNTY Absalom Jones Senior Center 310 Kiamensi Road Wilmington, DE 19804 998-0363 Brandywine Senior Center Claymont Community Center 3301 Green Street Claymont, DE 19703 798-5562 C & D Senior Center Liberty Terrace Apts. Community Room Freedom Rd. Newark, DE 19702 323-2630 Cornerstone Senior Center 3135 Summit Bridge Road Bear, DE 19701 836-6463 De La Warr Senior Center 19 Lambson Lane New Castle, DE 19720 429-0581 Howard Weston Senior Center 1 Bassett Ave. Manor Park New Castle, DE 19720 328-6094 or 328-6626 Jewish Community Center 101 Garden of Eden Road Wilmington, DE 19803 478-5660 Mid-County Senior Center First Regiment Road Wilmington, DE 19808 995-6555 M.O.T. Senior Center 300 South Scott St. Middletown, DE 19709 378-3041 or 378-4758 New Castle Senior Center 304 Delaware Street New Castle, DE 19720 326-4209 Newark Senior Center 200 White Chapel Drive Newark, DE 19713 737-2336 Oak Grove Senior Center 11 Poplar Avenue Wilmington, DE 19805 998-3310 or 998-3319 Sellers Senior Center 500 Duncan Road Wilmington, DE 19809 762-2050 KENT COUNTY First State Senior Center Kent/Sussex Industry Bldg. Southern Wing 291 N. Rehoboth Blvd. Milford, DE 19963 422-1510 422-1511 Frederica Adult Center 201 S. Market Street Frederica, DE 19946 335-4555 Harrington Senior Center 102 Fleming Street Harrington, DE 19952 398-4224 Harvest Years Senior Center 21 Saulsbury Road Dover, DE 19904 734-3329 (24 hr. answering machine) Mamie A. Warren Maturity Center 1775 Wheatley Pond Road Kenton, DE 19955 653-4078 Milford Senior Center 111 Park Avenue Milford, DE 19963 422-3385 Modern Maturity Center 1121 Forrest Avenue Dover, DE 19904 734-1200 Lillian Smith Senior Center P.O. Box 76 410 Main Street Clayton, DE 19938 653-6119 SUSSEX COUNTY Adult Plus+ Program DTCC, Jack F. Owens Campus P.O. Box 610 Georgetown, DE 19947 856-5618 Bridgeville Senior Center 414 Market Street Bridgeville, DE 19933 337-8771 Cape Henlopen Senior Center 11 Christian Street Rehoboth, DE 19971 227-2055 Georgetown CHEER Center 20520 Sand Hill Road Georgetown, DE 19947 854-9555 Greenwood CHEER Center P.O. Box 341 Greenwood, DE 19950 349-5237 Harbor Lights CHEER Center 34211 Woods Edge Drive Lewes, DE 19956 644-8325 Indian River Senior Center 322A Wilson Highway Millsboro, DE 19966 934-8839 Laurel Senior Center P.O. Box 64 13 N. Central Ave. Laurel, DE 19956 875-2536 Lewes Senior Center 310 Nassau Park Road Lewes, DE 19958 645-9293 Nanticoke Senior Center 310 Virginia Avenue Seaford, DE 19973 629-4939 Oak Orchard CHEER Center R.D.4, Box 174-A Millsboro, DE 19966 945-3551 Ocean View Leisure and Resource Center P.O. Box 637 Ocean View, DE 19970 539-2671 Roxana CHEER Center Pyle State Service Center R.D. #4, Box 281-1 Omar & Roxana Rds., Rd. 382 Frankford, DE 19945 732-3662 Slaughter Neck CHEER Center Slaughter Neck Community Action Bldg. Road 215 off Route 14 22942 Slaughter Neck Road Lincoln, DE 19960 684-4819 The Social Security Administration manages the Social Security and Supplemental Security Income programs. Eligibility and benefits for Social Security depend upon one's employment history. Benefits are also payable to spouses, widow/widowers, and minor or disabled children of retired, disabled, or deceased workers. The federal guaranteed income program for the elderly, blind and disabled, Supplemental Security Income, provides a guaranteed minimum income for individuals whose incomes are below a certain level. The Social Security Administration also processes applications for Medicare, and forwards applications for Medicaid to appropriate agencies. For more information about Medicare and Medicaid, refer to the Medicare and Medicaid chapters of this guide. For more information, call: WILMINGTON/NEW CASTLE COUNTY New Castle Corporate Commons 92 Reads Way, Suite 200 New Castle, DE 19720 ....................... 323-0304 Toll Free ..................................... 1-800-772-1213 KENT COUNTY 300 S. New Street, Room 1003 Dover, DE 19904 ................................ 674-5162 Toll Free ..................................... 1-800-772-1213 SUSSEX COUNTY Georgetown Professional Park 600 N. DuPont Highway, Suite 202 Georgetown, DE 19947 ...................... 856-9620 Toll Free ..................................... 1-800-772-1213 Support groups provide an environment for caregivers, family members, and loved ones to talk, share experiences, and learn about resources in the community. Call the agencies listed for a schedule of support group meetings that they offer in the community. AIDS Delaware 652-6776 Alliance for the Mentally Ill in Delaware (AMID) 427-0787 Alzheimers Association of Delaware 633-4420 or 800-272-3900 American Cancer Society 324-4227 or 800-304-0779 American Diabetes Association 656-0030 or 888-DIABETES American Lung Association 655-7258 Arthritis Foundation 777-1841 or 800-292-9599 Caregiver Support Group (for persons caring for elderly relatives) 478-2575 Compassionate Care Hospice 1-800-219-0092 Compassionate Friends (when a loved one has died) 376-0300 or 734-9422 or 645-2168 Delaware Hospice 800-838-9800 Epilepsy Foundation 999-9313 "Going On After Loss" grief support 478-7100 HIV Support Groups 654-5471 (Call for a copy of the HIV AIDS Resource Guide) Joining Generations: Family Circles For grandparents and relatives raising others' children. 1-800-223-9074 "Life Times" (Senior peer sharing program offering discussion groups in several locations) 575-0250 or 368-5886 or 652-3737 Lupus Foundation 622-8700 Mental Health Mutual Help Support Groups 654-6833 Multiple Sclerosis Society 655-5610 or 1-800-FIGHT MS Parkinson's Support Group 764-6172 or 998-4098 "Pathways Through Grief" grief support 368-5738 Stroke Club 324-4444 Stroke Support Group 731-4421 VIP's (Visually Impaired Persons) Support Group 995-7001, 547-1930, 629-6204 Wellness Community (To help people with cancer and their families fight for their recovery with free psycho-social support to complement conventional medical treatment) 995-2850 "You Are Not Alone" grief support 655-9624 AMTRAK Amtrak provides rail passenger services to destinations throughout the United States. Approximately seventy Amtrak trains per day stop in Wilmington Station. The station can be reached from New Castle County, Dover, Smyrna, and many other locations by the statewide transit services known as DART First State. Discounted fares are available for senior citizens. For information on Amtrak trains and connections, call: AMTRAK........................................... 1-800-USA-RAIL CHEER TRANSPORTATION (Sussex County) CHEER Transportation provides transportation to and from nutrition sites and the Bridgeville Senior Center. Services also include transportation for weekly shopping, recreational activities and some medical facilities. CHEER Transportation can also arrange for transportation to medical appointments. CHEER Transportation ............. 856-4909/5187/5641 DART First State DART First State is the statewide transit service of the Delaware Transit Corporation (DTC), a subsidiary of the Delaware Department of Transportation, which provides both fixed route and intercounty bus service, as well as a paratransit bus service, throughout the State of Delaware. FIXED ROUTE SERVICE DART First State provides fixed route services in both New Castle County and in the greater Dover area. A seasonal fixed route service is provided in the Rehoboth, Lewes and Dewey Beach area. DART First State also provides a free shuttle which loops downtown Wilmington. INTERCOUNTY BUS SERVICE DART First State's intercounty bus service provides transportation to, from, and within all three counties in Delaware. Its routes operate between Wilmington, Dover, and Rehoboth Beach and Newark, Dover, and Rehoboth Beach with several stops in between. DART First State offers reduced fares for both fixed route and intercounty service to senior citizens and persons with disabilities. Seniors are required to show a Medicare card when boarding the bus. Persons with disabilities must apply to be certified as being eligible for the reduced fare program. Once certified, a reduced fare identification card will be issued which must be presented when paying a reduced fare. Cash fares are accepted at the time of boarding; however, a discounted reduced fare card may be purchased in advance at any of our DTC sales outlet. Please call the number below for a list of locations. Statewide Transit Information .......... 1-800-652-DART If calling within New Castle County ........... 652-DART PARATRANSIT SERVICE DART First State also includes a paratransit service which provides door-to-door transportation for eligible disabled individuals and senior citizens. This service operates statewide Monday through Saturday service. Reservations must be made 24 hours in advance. After 1:00 p.m., reservations for the following day will not be accepted unless the traveler is determined to be eligible under the Americans with Disabilities Act (ADA). ADA eligible persons may make reservations up to 4:30 p.m. for service the following day. Paratransit Reservations/ Information ....................................... 1-800-553-DART FISH of Northern Delaware FISH, a volunteer organization, provides transportation to appointments for ambulatory individuals north of the C&D Canal when all other potential means of transportation have been exhausted and as volunteers are available. This is not an emergency service. Notify FISH one week in advance of the appointment. For more information, call: FISH of Northern Delaware......................... 658-2954 GENERATIONS HOME CARE (New Castle and Sussex Counties) Medical transport is provided to and from medical treatment for ambulatory persons. 48-hour notice required. Fee-for-service or Medicaid. New Castle County ............................. 658-6731 Sussex County..................................... 856-7774 OTHER TRANSPORTATION PROVIDERS (these agencies charge a fee to provide transportation) AD Transportation.......................................... 777-4277 Care First ......................................................... 832-2100 DEW.................................653-3928 or 1-800-582-9241 Dunn Transportation .......................................652-7971 Easter Seals .......... 324-4444 or 678-3353 or 934-9801 Eastern Shore Transportation............... 1-800-452-0404 Express Medical Transport ..........................266-8278 or 1-888-413-4925 Matthew Smith Medical Transportation ......... 734-5217 MOT Senior Center ......................................... 378-4758 Muni ......................................................1-800-966-6864 Preferred Transport ......................................... 323-0828 Prime Care Transportation .........................422-0900 or 1-888-873-0900 Raichle's Transport .......................................... 378-3356 Reliable .......................................................... 438-0862 Right Transport ................................................ 326-9434 Superior Medical ........................................... 426-7770 Yellow Cab ...................................................... 658-4321 ACCESSIBLE VAN RENTAL To rent a wheelchair accessible vehicle by the day or week, call: Accessible Vans of America ............. 1-888-AVA-VANS Wheelchair Getaways ...................... 1-800-642-2042 RED CROSS TRANSPORTATION Red Cross volunteers provide transportation in Red Cross-owned vehicles to medical/health appointments for ambulatory older persons in cases where no other means of transportation can be found. Appointments must be made through a doctor, nurse, medical clinic or community agency. For information, call: Wilmington/New Castle County 100 W. 10th Street Wilmington, DE 19801 ....................... 656-6620 Kent/Sussex County 1973 Bay Road, Milford, DE 19963 ......335-5031 SCAT (Senior Citizen Affordable Taxi) Sponsored by the State of Delaware's Department of Transportation, SCAT provides half-price taxi service for persons aged 60 and over and qualified disabled persons. The service is offered seven days a week, including holidays. Call 1-800-355-8080 for an application. SCAT ticket books contain $10.00 worth of tickets and may be purchased for $5.00 at locations throughout the State. For an application, call 1-800-355-8080. DART First State ............................... 1-800-652-DART If calling within New Castle County ........... 652-DART SEPTA SEPTA commuter trains run from Newark, Churchmans Crossing and Wilmington to Delaware County, Pennsylvania, Philadelphia International Airport and Center City with connections to SEPTA trains and transit routes serving the entire Philadelphia metropolitan region. Convenient, economical connections to New York City via New Jersey Transit are also available. Wilmington Station can be reached from New Castle County, Dover, Smyrna, and many other locations by the statewide transit services known as DART First State. SEPTA offers discounts for senior citizens over age 65. For information on SEPTA and Blue Diamond routes and schedules, call: SEPTA................................................. 1-215-580-7800 DART First State ................................ 1-800-652-DART UNI-CITY - Newark Area Uni-City is a transportation service that operates in the University/ Newark area. Buses operate along 3 loops. There is no charge for the service. Handicapped accessible buses available. For more information, call: UNI-CITY....................................................... 831-1187 WHEELS PROGRAM New Castle County Only (outside City of Wilmington) WHEELS offers transportation to health care appointments for persons over 60 years of age who live within New Castle County, but outside the City limits of Wilmington. In order to qualify, participants must have no other means of transportation to get to physicians, clinics, or other health care facilities throughout New Castle County. Call at least one week in advance of your medical appointment. WHEELS....................................................... 395-5660 Most of the agencies listed in this guide welcome volunteers. The following are some volunteer programs for older persons which are not listed elsewhere in the Guide. FOSTER GRANDPARENT PROGRAM The Foster Grandparent Program, administered by DHSS' Division of State Service Centers, provides the opportunity for eligible lowincome persons age 60 and above to provide direct services to children and families with special needs. Participants serve children on a one-to-one basis 20 hours per week in designated institutions, schools, day care programs, and families by pre-arranged agreements. Continuous guidance and training are provided. Participants receive a monthly stipend, a daily meal, transportation assistance, preservice and annual physical examinations, counseling, and referrals. For more information, call: NEW CASTLE COUNTY Carvel Building, Second Floor, 820 French Street Wilmington, DE 19801 .....577-3808 or 577-3809 KENT COUNTY Williams State Service Center, 805 River Road Dover, DE 19903-0637 .... 739-4456/4545/4569 SUSSEX COUNTY Georgetown State Service Center 546 S. Bedford St., Georgetown, DE 19947 856-5228 or 856-5262 or 856-5822 HOME DELIVERED MEALS The statewide Home Delivered Meals Program provides hot, nutritious meals primarily to individuals age 60 and over who are homebound by illness or incapacitating disability. Individuals interested in volunteering to deliver meals may do so by calling one of the projects listed below: WILMINGTON City Fare 1703 W. 10th St. Wilmington, DE 19805 421-3733 NEW CASTLE COUNTY Generations Home Care, Inc. 103 Rogers Road Wilmington, DE 19801 658-6731 KENT COUNTY MANNA Modern Maturity Center 1121 Forrest Avenue Dover, DE 19904 734-1200 SUSSEX COUNTY Sussex County Senior Services 546 S. Bedford Street Georgetown, DE 19947 856-5187 Meals-On-Wheels of Lewes & Rehoboth, Inc. 32409 Lewes Georgetown Highway, Lewes, DE 19558 645-7449 JOINING GENERATIONS DHSS' Division of Services for Aging and Adults with Physical Disabilities operates the intergenerational program called Joining Generations. Joining Generations works to stimulate involvement between older Delawareans and youth. Currently, the program is focusing on the issue of grandparents and relatives raising others' children. "Family Circles", a discussion group program for these relative caregivers, is operating throughout the state. To locate the "Family Circles" program nearest you and to receive the free resource book, "Grandparents Raising and Nurturing Dependent Children", call: DHSS Division of Services for Aging and Adults with Physical Disabilities New Castle County ................................... 255-9390 Statewide Toll Free .......................... 1-800-223-9074 NEIGHBOR TO NEIGHBOR Neighbor to Neighbor is a greater Dover and Milford area service exchange, which enables members to exchange non-medical support services with other members. Exchange services include friendly visiting, telephone reassurance and respite care transportation, light housekeeping and light grocery shopping. The focus of the program is on building relationships by helping neighbors. Since the method of payment is in exchange credits, there is no dollar fee for services. 640 S. State Street Dover, DE 19901 ................................ 744-7466 21 West Clark Avenue Milford, DE 19963 ............................. 430-5432 RETIRED AND SENIOR VOLUNTEER PROGRAM (RSVP) The Retired and Senior Volunteer Program is a program which makes volunteering easy and rewarding for anyone over the age of 55. Seniors use their skills and talents, and find volunteer assignments at non-profit agencies and organizations, schools, hospitals, museums, senior centers, and many other sites. RSVP provides all volunteers with insurance, help with transportation, and special recognition. There are no dues, no fees, and no income requirements. If you would like more information about the hundreds of volunteer opportunities available for seniors, or would like to involve senior volunteers in your organization, call: NEW CASTLE COUNTY Holloway Campus Debnam Bldg., 1901 N. DuPont Highway New Castle, DE 19720 ................... 255-9748 KENT COUNTY RSVP Modern Maturity Center, 1121 Forrest Avenue Dover, DE 19901 ........................... 734-1200 SUSSEX COUNTY RSVP 546 S. Bedford Street Georgetown, DE 19947................... 856-5815 SERVICE CORPS OF RETIRED EXECUTIVES (SCORE) Sponsored by the Small Business Administration, SCORE provides an opportunity for retired persons to lend their expertise to new or existing small businesses. The program links the experience and expertise of retired executives to the needs of small businesses and community organizations. Retired executives who wish to join SCORE, and managers who could use the services SCORE offers, should contact the Small Business Administration. Counselors are available throughout the state. For more information, call: SCORE 824 Market Street, Suite 610 Wilmington, DE 19801 ....................... 573-6552 VOLUNTEER Resource Center The Volunteer Resource Center matches adults of all ages with community agencies in need of volunteers. Volunteers with almost every type of interest and skill can be "linked" with agencies that can put them to work. For more information about the Volunteer Resource Center, call: Volunteer Resource Center New Castle County .............................. 255-9748 Kent/Sussex County..................... 1-800-815-5465 VOLUNTEER OMBUDSMAN PROGRAM Delaware Health and Social Services' Long-Term Care Ombudsman volunteers act as friendly visitors and advocates for residents of the state's long-term care facilities. All new volunteers receive training and support, transportation reimbursement and ongoing education in the area of aging and longterm care. Anyone wishing to volunteer 3-5 hours per week assisting residents of long-term care facilities should call a volunteer coordinator at the numbers listed below. DHHS Division of Services for Aging and Adults with Physical Disabilities .................... 1-800-223-9074 Kent and Sussex Counties .................. 422-1386 New Castle County .......................... 255-9390 Here is a sampling of some helpful Delaware and national web sites for older persons. The Division of Services for Aging and Adults with Physical Disabilities has its own web site (www.dssapd.com) with many links to other aging and disability issues sites. www.aarp.org............................AARP www.aoa.gov.............................Administration on Aging www.aidsdelaware.org ..............AIDS Delaware www.alz.org .............................. Alzheimer's Association www.alade.org ..........................American Lung Association www.arthritis.org .......................Arthritis Foundation www.cancer.org .........................American Cancer Society www.bayhealth.org....................Bayhealth Medical Center www.delmarvablood.org ...........Blood Bank of DE www.contactdelaware.org .........Contact Delaware www.declasi.org ........................Community Legal Aid Society of Delaware www.contactdelaware.org .........Contact Delaware www.asel.udel.edu/dati .............Delaware Assistive Technology Initiative www.delawarenonprof it.org ......Delaware Association of Non-Profit Agencies www.dcgp.org ...........................Delaware Council on Gambling Problems www.delcure.com.......................Delaware Curative Workshop www.dsaapd.com ......................Delaware Division of Services for Aging and Adults with Physical Disabilities www.delawarehelpline.org ........Delaware Helpline www.delawarehospice.org ........Delaware Hospice www.delawareseniorolympics.org ... Delaware Senior Olympics www.dsc.edu ..............................Delaware State University www.dtcc.edu ............................Delaware Technical and Community College www.easter-seals.org ................. Easter Seals www.diabetes.org ......................American Diabetes Association www.familyandworkplace.org Family and Workplace Connection www.gu.org ...............................Generations United (intergenerational programs) www.wilmingtonsenior Grandparent Resource Center, center.org/grc ...........................Wilmington Senior Center www.inglesidehomes.org ...........Ingleside Homes www.jccdelaware.org ................Jewish Community Center www.co-kent.de.us .....................Kent County Government www.delawareontheweb.com/ .. Latin American community/associations/clubs Community Center www.mealsonwheelsde.org .......Meals on Wheels Delaware www.medicare.gov ....................Medicare www.mhainde.org ......................Mental Health Association of Delaware www.pumh.org...........................Methodist Country House www.msdelaware.org ................Multiple Sclerosis Society of Delaware www.nfcacares.org ....................National Family Caregivers Association www.stroke.org ..........................National Stroke Association www.co.new-castle.de.us ...........New Castle County Government www.del.net/nsc ........................Newark Senior Center www.shhh.org ............................Self Help for the Hard of Hearing www.ssa.gov .............................. Social Security Administration www.state.de.us .........................State of Delaware www.scss.org ............................. Sussex County Senior Services www.uwde.org ...........................United Way of Delaware www.udel.edu ............................University of Delaware www.volunteerway.org ..............The Volunteer Res. Center www.wellnessdelaware.org .......The Wellness Community www.vba.va.gov ........................Veterans benefits www.westsidehealth.org ............Westside Health Center 1802 West ... 84 A AARP Delaware... 90, 143 Absalom Jones Senior Center ...56, 156 Academy of Lifelong Learning ... 41 Addictions Coalition of Delaware ... 128 ADDUS Health Care ... 65, 68 Adopt-A-Family ... 50 Adult Day Care ... 8 Adult Family Care Homes/Foster Care ... 83 Adult Plus + ... 42, 158 Adult Protective Services Program ... 11 Advance Health Care Directive ... 104 Advocacy/Self-Help Groups .... 127 Age Well Consulting ... 28 AIDS Delaware ... 163 Alcoholics Anonymous ... 127 Alcoholism Services... 128 Alliance for the Mentally Ill in Delaware (AMID) ... 163 Alzheimers Association, Delaware Chapter... 12, 154, 163, 142 American Cancer Society ... 143, 163 American Diabetes Association ... 164 American Heart Association ... 144 American Liver Foundation ... 145 American Lung Association of Delaware ... 145, 164 American Senior Safety Agency .. 63 Amtrak ..... 166 Appoquinimink Community Library ... 22 Arbors at New Castle ...132, 152 Arden Courts Manor Care ... 13 Arthritis Foundation... 145, 164 Assisted Living Facilities .... 13 Assistive Technology .. 114 B Bayada Nurses, Inc. .... 65 Bayhealth at Kent General Home Health Care ... 68 Bayhealth at Milford Memorial Home Health Care ... 68 Bayhealth at Milford Memorial Hospital ... 121 Baynard Apartments ... 84 Bear Public Library ... 22 Beebe Medical Center .... 121 Beebe Medical Center Home Health Agency ... 71 Better Business Bureau of Delaware, Inc. ... 33 Better Years .. 92 Bnai Brith House ... 56, 85 Books By Mail .... 42 Brandywine Assisted Living at Seaside Pointe ... 19 Brandywine Senior Center .. 56, 157 Brandywine Village Apartments .. 87 Bridgeville Senior Center ... 24, 58, 158 Bridgeville State Service Center ... 109 Brock's Rest Residential Home ... 132 C C & D Senior Center ... 56, 157 Cape Henlopen Senior Center ...109, 158 Capitol Healthcare Services ... 138 Captain's Deck ... 13 CARE Delaware .. 22 Caregiver Support Group ... 164 Carevan of Ingleside Homes, Inc. ... 91 Carleton Court ... 86 Casa San Francisco ... 58 Catholic Charities ... 49, 79, 80 Center for Applied Science and Engineering ... 116 Center for Homeownership (YWCA) ... 81 Center of Hope ... 113 Centro Los Abuelos ... 55, 155 Chancellor Care Center of Delmar, Inc. ... 139 Chandler Heights Apartments ... 87 CHEER ... 58, 60 CHEER Apartments ... 87 CHEER Home Services .... 71, 154 CHEER News and Views Newspaper ... 93 CHEER Transportation ... 166 Chelten Apartments... 86 Christiana Care Breast Cancer ... 113 Christiana Care Christiana Hospital... 120 Christiana Care Visiting Nurse Association ... 65, 68, 71, 152, 153 Churchman Village ... 134 City Fare ... 55, 59, 173 City of Dover Department of Community Services ... 76 City of Milford ... 76 City of Newark Planning Department... 75 City of Wilmington Senior Citizen Coordinator ... 93 Claymont Family Health Services .... 113 Claymore Senior Center ....55, 155 Cokesbury Village..... 134 Community Development Block Grant Program (CDBG) .. 75 Community Development and Housing Rehabilitation ... 77 Community Housing Inc. ... 81 Community Mental Health Centers ... 128 Community Services Program..... 27 Compassionate Care Hospice ...65, 70, 71, 164 Compassionate Friends ... 164 Compton Towers ... 56, 84 Congregate Nutrition Program... 54 Connections CSP Program .... 129 Consumer Credit Counseling Services of Maryland ... 49 CONTACT Delaware, Inc. - Reassurance Program ... 31 Cooperative Extension Services ... 49 Corbit-Calloway Memorial Library ... 22 Cornerstone Senior Center ... 157 Country Rest Home ... 139 Courtland Manor Nursing & Convalescent Home ... 139 Courts of Greenwood ... 87 Craft Shops .. 48 Creative Grandparenting, Inc. . 145 Crestview .... 84 D DART First State ... 166 Daybreak Mature Adult Care Center ... 9 De La Warr Senior Center . 57, 157 DEAF CONTACT ... 146 Debt and Budget Counseling ... 49 Delaware-Maryland Paralyzed Veterans Assocation ... 147 Delaware Assistive Technology Initiative (DATI) ... 114 Delaware Association of Children of Alcoholics .... 127 Delaware Association of Homes & Services for the Aging ... 146 Delaware Association of Programs for the Aging (DAPA) ... 146 Delaware CarePlan, Inc. ... 52 Delaware Center for Justice Inc. .. 38 Delaware Coalition Against Domestic Violence ... 147 Delaware Commission on Veterans Affairs.. 94 Delaware Community Reinvestment Action Council ... 81 Delaware Council on Gambling Problems, Inc. ... 127 Delaware Crime Stoppers, Inc.... 38 Delaware Curative Workshop, Inc. ... 117 Delaware Department of Labor ... 45 Delaware Division of Libraries ... 42 Delaware Ecumenical Council .... 31 Delaware Energy Assistance Program ... 79 Delaware Epilepsy Association ... 146 Delaware Healthcare Facilities Association (DHCFA) ... 146 Delaware Helpline ... 96 Delaware Hospice... 65, 70, 71, 164 Delaware Hospital for the Chronically Ill ... 139 Delaware Housing Coalition ... 74 Delaware Insurance Department .... 126 Delaware Interfaith Coalition on Aging (DICA) ... 146 Delaware Manufactured Housing Association ... 83 Delaware Medicare Fraud Alert ..... 126 Delaware Mobile Dentistry ... 114 Delaware Money Management Program ... 52 Delaware Passport to Independence ... 141 Delaware Psychiatric Center .... 134 Delaware Retired Workers, UAW ... 147 Delaware Senior Olympics ... 147 Delaware State Housing Authority ..77, 82, 87 Delaware State University .. 43 Delaware State Division of Revenue ... 53 Delaware Tech. Dental Clinic ... 113 Delaware Technical and Community College ..... 42, 44 Delaware Volunteer Legal Services, Inc. ... 102, 103 Delmar Crossing Apartments ..... 88 Delmar Public Library ... 24 Delmarva Rural Ministries Hispanic Outreach Social ... 127 Department of Administrative Services .. 34 Department of Community Development & Housing .. 75 Department of Justice - Victim/Witness Assistance ... 39 Department of Justice Consumer Protection Unit .. 34, 36 Department of Labor ... 45 DHSS Division for the Visually Impaired (DVI) .... 117 DHSS Division of Developmental Disabilities Services ... 118 DHSS Division of Services For Aging and Adults with Physical Disabilities... 11, 28, 83, 90, 94, 104, 106 DHSS Division of Social Services .... 124 Division of Substance Abuse and Mental Health ...127, 128 Dover Housing Authority ... 82 Downtown MILFORD Revitalization Fund Program ... 77 Dunbarton Village Apartments ... 88 E Easter Seals Adult Day Care ..... 8 Easter Seals Delaware and Maryland's Eastern Shore ..8, 10, 115 Eastside Senior Center.... 55, 156 Eden Rock .....9, 14 Elder Health Center ... 118 Eldercare Home HealthCare/Molter Associates, Inc. ... 66 Eldercare Locator ...96, 97 ELDERinfo... 126 Elderly Crime Victim Service ... 38 Emergency Response Systems (ERS) ... 63 Emergency/Crisis Intervention Services .... 129 Emily P. Bissell Hospital (DHSS) ... 134 Energy Assistance .. 79 Epilepsy Foundation ... 164 Evergreen Center Alzheimer Day Treatment ..... 9, 26 Evergreen Center for Alzheimer Day Treatment II .... 10 F Financial Assistance .... 81 First Choice Professional Home Health Care, Inc. ..... 71 First State Community Action Agency ... 24, 46, 49, 79, 81 First State Senior Center .. 158 FISH of Northern Delaware... 168 Fixed Route Service ... 167 Food Stamp Program ... 60 Forwood Manor... 134 Forwood Manor Assisted Living... 14 Foster Grandparent Program ... 172 Foulk Manor North ... 14, 134 Foulk Manor South ...14, 134 Fraim Senior Center For Active Adults ..... 155 Francis X. Norton Senior Center .. 55 Frazer Place I and II .... 87 Frederica Adult Center ... 158 Friendly Visiting Program .. 30 Friends Life Care at Home ... 64 G Gambler's Anonymous ... 127 Gardens at White Chapel .. 14 Generations Home Care, Inc..... 70, 152, 173 Georgetown Apartments ... 88 Georgetown CHEER Center ..... 58, 160 Georgetown CHEER Community Center ..... 24 Georgetown State Service Center ... 110 Geriatric Services...153, 154 Geriatric Services of Delaware, Inc. ... 31, 66, 138 Gilpin Hall ... 130 Gilpin Hall Adult Day Program .... 8 "Going On After Loss" ... 164 Golden Meadows .. 88 Good Neighbor Energy Fund..... 80 Governor Bacon Health Center (DHSS) .... 136 Governors Advisory Council on Services For Aging .. 94 Graham Senior Center ...22, 55, 155 Grandparent Resource Center ... 147 Green Meadows at Dover ... 18 Green Valley Terrace ..... 139 Greenwood CHEER Center ...58, 160 Greenwood ElderlyApartments ... 88 Greenwood Public Library ... 24 Group homes .... 89 GULL House (Geriatric Unit for Living and Learning) ... 10, 28, 29 H H.O.M.E. (Home Oriented Maintenance for the Elderly) .. 78 Harbor Healthcare & Rehabilitation Center ... 139 Harbor Lights CHEER Center .... 160 Harrington Senior Center... 57, 158 Harrison House of Georgetown ... 140 Harvest Years Senior Center .... 158 Health Insurance Counseling ..... 37 126 Health Screening ... 111 Healthy Aging Outreach Program ... 119 Heartland Hospice of Delaware Valley ... 66 Henrietta Johnson Medical Center ... 113 Heritage at Dover Assisted Living Community .. 19 Heritage at Milford ..... 19 Herring Manor ... 85 Hillside House... 130 Hispanic Outreach Program ... 94 HIV Support Groups ... 164 Hockessin Hills .. 136 Hockessin Public Library ... 23 Holly Square ..... 86 Home Builders Association of Delaware ..... 34 Home Delivered Meals Program..... 173 Home Equity Conversion... 81 Home Health Corporation of America .....66, 70, 72 Home Health Services by TLC ... 66, 70, 72, 152, 153, 154 Home Oriented Maintenance for the Elderly ... 78 Home Owner Assistance... 79 Home Repair ..... 75 Home Weatherization Assistance/Furnace Retrofit Program .... 78 Home-Delivered Meals ...59, 173 Homemaker and Home Health Care Services .. 61 Hope Medical Clinic... 114 Housing Discrimination ..... 73 Housing Opportunities of Northern Delaware (HOND) ... 74 Housing Options ... 83 Housing Rehabilitation Loan Program (HRLP) ... 77 Howard Weston Senior Center.. 23, 157 HUD Fair Housing Distribution Center ... 74 HUD Information Line ... 81 HUD Veterans Resource Center ... 74 Hudson StateService Center ..... 108 Huling Cove and Annex ... 88 Huling Cove Cheer Center ... 24, 58 I IHS of Delaware at Kent .. 139 IKOR Quality Care Consultants ... 28 Indian River Senior Center .... 160 Insurance Department .. 37 Intercounty Bus Service ... 167 Interfaith Housing ... 81 Interfaith Volunteer Caregivers ... 31 Interim Health Care .... 67, 71 Internal Revenue Service ... 53 J Jeanne Jugan Residence .. 136 Jewish Community Center ...57, 157 Jimmy Jenkins Senior Center ....55, 156 Joining Generations: Family Circles ... 164 K Kent County ATRC .... 115 Kent County Board of Assessment..... 53 Kent County Department of Planning ...76, 77 Kent General Hospital .... 121 Kent/Sussex Community Mental Health Center ... 129 Kentmere, Nursing Care Center ..... 130 Kenton Senior Center ... 57 Kimmel/Spiller Jewish Healing Center ..... 148 Kirkwood Highway Library ..... 23 Kutz Home, Inc. ... 136 L Latin American Community Center .... 55, 156 Latin American Community Center Development Co. ..... 85 Laurel Adult Day Care Program .. 10 Laurel Senior Center ... 24, 58, 110, 160 Laurel Senior Center - Adult Day Care Program ... 10 Leader Nursing and Rehabilitation Center of Pike Creek ... 136 Legal Helplink ... 104 Legal Services Corp. of Delaware... 104 Leukemia and Lymphoma Society of Delaware ... 148 Lewes Convalescent Center ... 140 Lewes Senior Center ... 160 Liberty Terrace ... 86 Library for the Blind and Physically Handicapped .... 43 Life Force Elderly Services .. 67 "Life Times" ..... 164 LifeAlert ... 63 LifeAssure.... 63 Lifecare at Lofland Park ... 140 LifeLine..... 63 Lillian Smith Senior Center ..... 109, 158 Lincoln Towers ... 84 Link To Life ... 63 Long Term Care Ombudsman Program.... 106 Lupus Foundation ... 164 Luther Gardens and Annex ..... 88 Luther Towers .... 57 Luther Towers I ... 85 Luther Towers II ... 85 Luther Towers of Dover ..... 87 Lutheran Community Services ..... 49, 78 M M.O.T. Senior Center ..... 57, 109, 157 Main Towers ..... 86 Mamie A. Warren Maturity Center.. 158 Mammography of Delaware .... 113 Mancus Foundation... 148 Manlove Manor .. 86 MANNA .....57, 60 Manor Care Wilmington Health Services .. 137 Manufactured Housing (Mobile Homes) ..... 83 Maplewood Housing for the Elderly ... 85 Marrows Court Apartments..... 86 Mary Campbell Center ... 137 Marydale Retirement Village ... 86 Masonic Home of Delaware, Inc. ... 137 Maxim Healthcare ... 67 MeadowWood Behavioral Health System .... 121 Meals-On-Wheels of Lewes & Rehoboth, Inc. ... 60, 173 Med Alert.... 63 Medicaid Program .... 123 Medicaid Waiver for the Elderly and Disabled ... 124 Medical Adult Day Care ... 10 Medical Society of Delaware ... 118 Medicare ... 122 Medication Information ... 110 Mental Health Mutual Help Support Groups .. 164 Methodist Country House .. 137, 152 Methodist Manor House .. 140 Mid-County Senior Center ... 23, 57, 157 Middletown Trace .. 86, 88 Milford Manor .. 140 Milford Senior Center .. 25, 58, 158 Milford State Service Center Annex ... 109 Millcroft .... 137 Millcroft Assisted Living .... 16 Millsboro Public Library .... 25 Milton Public Library ... 25 Modern Maturity Center ... 24, 31, 46, 48, 158, 173 Modern Maturity Center - Adult Day Care ... 9 Multiple Sclerosis Society .. 148, 165 N Nanticoke Indian Elder Center ... 58 Nanticoke Memorial Hospital... 121 Nanticoke Senior Center....25, 160 Narcotics Anonymous .... 128 National Cancer Institute Cancer Information Services... 148 National Eye Care Project .... 148 National Reverse Mortgage Lenders Association ..... 81 Neighbor to Neighbor @ Kent General Hospital.... 175 Neighborhood House, Inc.... 50, 79, 81 Neighborhood Revitalization Fund Program ... 77 Nemours Clinic Pharmacy .... 110 Nemours Health Clinic ... 108 Neuro Care/Total Care ..... 67, 152 New Castle County - Nutrition Program .... 56 New Castle County Assessment Division .... 53 New Castle County Community Mental Health Center ... 128 New Castle County Department of Community Services .. 95 New Castle County Minor Home Repairs Program ... 78 New Castle County Senior Services ... 95 New Castle Senior Center...57, 157 New Directions ... 128 Newark Active Day Center .. 9 Newark Housing Authority ...82, 86 Newark Manor Nursing Home, Inc.. 137 Newark Senior Center .. 23, 57, 60, 75, 157 Nursing Homes ... 90 O Oak Grove Senior Center ...57, 157 Oak Orchard CHEER Center .... 58, 160 Ocean View Leisure and Resource Center .... 59, 160 Odyssey Health Care ... 67 Office of the Insurance Commissioner ... 37 Office of the Public Advocate ..... 36 Office of the Public Guardian ... 105 Oncology Care Home Health ..... 67 Owens Manor ... 87 P Paratransit Service .... 168 Parkinson's Support Group ... 165 Parkview Apartments ..56, 85 Parkview Nursing Center ... 130 Partial Hospital Treatment Center ... 129 "Pathways Through Grief" .... 165 Peach Circle Apartments ..... 58, 87 Planned Parenthood ... 113 Police Victims Assistance Program .... 39 Pre-Admission Screening Program .. 150 Preferred Health Mate of Delaware ...68, 152 Prescription Assistance Program ..... 110 Prestwyck Apartments .. 85 Property Tax Relief ... 82 Pyle State Service Center ... 110 Q Quaker Hill Place ... 85 Queen Manor Apartments ... 87 R R, C and D (Resource Conservation and Development .... 78 Real Estate & Housing Department ... 75, 77 Red Cross Transportation ... 170 Rehoboth Beach Public Library ... 25 Rent Assisted Housing for Elderly/Handicapped ... 84 Rental Assistance ... 82 Respite Care Financial Assistance Program ... 154 Retired Senior Volunteer Program ... 176 Retirement facilities ..... 89 Riverside Extended Care Pavilion .... 132, 153 Riverside Health Care Center .... 8 Rockford Center ... 121 Rockland Place ... 16 Rodney Court Apartments .. 85 Roxana CHEER Center ...59, 160 RSVP ..... 176 S Sacred Heart Village ... 85 Salvation Army ... 80 Salvation Army Senior Center ... 55, 156 SCAT (Senior Citizen Affordable Taxi) ..... 170 SCORE... 177 Screening for Life ... 114 Seaford Center ... 19, 140 Seaford District Library ..... 25 Seaford Meadows Apartments ... 88 Section 8 Housing .. 82 Self-Help for the Hard of Hearing of Delaware, Inc. ..... 149 Sellers Senior Center ... 57, 157 Senior Adult Day Program ... 8 Senior Centers .. 155 Senior Citizens Legal Assistance Program (SCLAP) ..37, 102 Senior Community Service Employment Program ..... 46 Senior Companion Program ...24, 30 Senior Employment Services ... 46 Senior Partner, Inc. ..... 29 Senior RollCall Lifeline .. 31 SEPTA .... 170 Service Corps of Retired Executives (SCORE) .. 149, 177 Shadygrove II, III ... 88 Shipley Manor Assisted Living .... 18 Shipley Manor Health Center ... 138 Shipley State Service Center .... 110 Silver Lake Estates .. 87 Silver Lake Nursing and Rehabilitation Center .... 139 Sisters on a Mission (For African Americans with breast cancer) .. 149 Slaughter Neck CHEER Center .. 59, 160 Social Security Administration ... 161 SODAT-Delaware, Inc. ... 129 Somerford ... 18 South Coastal Library ... 25 South Wilmington Senior Adult Program.... 56 Special Needs Fund ... 113 St. Anthony's Senior Center ... 23, 55, 156 St. Francis Care Center at Brackenville..... 138 St. Francis HomeHealth Care ..... 68 St. Francis Hospital ... 121 St. Francis Skilled Nursing Facility ... 138 St. Patricks Center .... 55, 156 St. Patricks House... 89 St. Patricks Senior Center... 156 St. Peters Adult Center .... 55, 156 St. Thomas Senior Center... 156 State Board of Pharmacy ... 119 State Human Relations Commission ... 74 State Street Assisted Living ... 19 Statewide Association of Tenants ... 74 Statewide Information and Referral Service .... 96 Statewide Transit Information ... 167 Stonegates ... 138 Stroke Club ..... 165 Stroke Support Group .... 165 Sunrise Assisted Living of Wilmington ... 18 Sussex County ATRC .. 116 Sussex County CommunityDevelopment & Housing ... 77 Sussex County Community Development Office .... 76 Sussex County Senior Services ... 58, 63, 96 Sussex CountyTreasury Division... 53 T Tax Information .. 53 Tel-Med Information ... 120 Telephone Reassurance Program ... 31 Terry Apartments ... 85 The Academy of Lifelong Learning .... 42 The Antonian ..... 84 The Family and Workplace Connection... 29 The Golden Eagle .. 48 The Lawyer Referral Service ..... 103 The Lighthouse, Inc. ... 149 The Lorelton .. 16 Thomas J. Herlihy Jr. ... 84 Tilton Terrace... 132 U U.S.D.A. Rural Economic and Community Development .. 76 UNI-CITY Newark Area ... 171 University of Delaware ..... 44 University of Delaware Active Day Center .... 9 University of Delaware Cooperative Extension Services ... 43 V Veterans Administration .. 120 Veterans Affairs Medical Center..... 121 Villas at Milford Crossing .. 87 Violent Crimes Compensation Board ... 40 VIP's (Visually Impaired Persons) Support Group ... 165 Virginia Crest .... 88 Visiting Friends ... 30 Volunteer Link ... 178 Volunteer Ombudsman Program .... 178 W Wellness Community .. 165 West Center City Adult Center .. 56, 156 West Side Health Services .... 113 West St. Manor .. 87 Westminster Village ..19, 139 WHEELS Program ..... 171 Widener University ..... 44 Williams State Service Center ... 109 Wilmington Hospital .... 120, 129 Wilmington Hospital Health Dept. ... 113 Wilmington Housing Authority ... 82, 84 Wilmington Housing Authority (WHA) Facilities .... 56 Wilmington Senior Center ... 24, 46, 56, 156 Wilmington Veterans' Center ... 120 Windsor Apartments ... 85 Windsor Place ... 18 Women Veterans' Coordinator ... 120 Women's Resource Center ... 24 Women's Vocational Services ....47, 48 Woodlea Elderly Apartments ..... 57, 86 Y Yoder's Care Center... 140 "You Are Not Alone" ..... 165 Guide To Services For Older Delawareans 2004-2005 Edition Guide to Services for Older Delawareans, the most complete directory of statewide services for older citizens, is published by: Delaware Health and Social Services Division of Services for Aging and Adults With Physical Disabilities 1901 N. DuPont Highway New Castle, Delaware 19720 Telephone: (800) 223-9074 Please contact (302) 255-9390 with revisions and advertising inquiries. Advertising appearing in this publication cannot be construed as being an endorsement by the State of Delaware, the DHSS Division of Services for Aging and Adults With Physical Disabilities, or its employees. Advertisers assume liability for content of advertisements and assume responsibility for any claims that may arise from their advertising. STATEMENT OF POLICY Pursuant to Title VI of the Federal Civil Rights Act of 1964, the Division of Aging is prohibited fromdiscrimination because of race, religion, sex, age, national origin, or physical disability against any applicant for services. This publication is available in microfiche from the Bureau of Archives and Records, Hall of Records, P.O. Box 1401, Dover, Delaware 19903