Making Healthcare Accessible

If you or someone you care about is one of the more than 105,000 uninsured
Delawareans, you know that sometimes access to the healthcare system seems
complicated. But, healthcare should never be beyond the reach of those who need it.

This resource guide was created to help people in Delaware without health
insurance find their way to better health by:
- finding appropriate medical care
- gaining access to prescription assistance programs
- getting transportation to and from medical appointments

Start Here

If you need healthcare, but do not have insurance coverage, you can start
getting answers to your questions by calling the Delaware Helpline toll-free at
1-800-464-HELP (4357). (If calling from outside Delaware, the toll-free number
is 1-800-273-9500.) Representatives are there to take your call Monday - Friday
from 8:00 a.m. to 5:00 p.m. and provide you with information and referrals to
state agencies and community resources. Additional information about the support
provided by the Delaware Helpline can also be found by visiting

Don’t wait! Call the Delaware Helpline at 1-800-464-HELP(4357) or visit

Healthcare Options Across Delaware

Community Healthcare Access Program (CHAP)—determines eligibility
for and provides a link to low-cost or no-cost medical care through
statewide community health centers, the Voluntary Initiative Program (VIP)
and hospitals throughout Delaware.

Call 1-800-996-9969 and select option “3” from the menu.

Christiana Care Health System—one of the region’s largest not-for-profit
healthcare providers serving the people of Delaware with centers of
excellence in cardiology, cancer, women’s health services and the highest
intensity Level-1 trauma care and Level-3 neonatal intensive care.
Christiana Care’s presence across Delaware involves operating two
hospitals, transitional care services, a network of primary care physician
offices and an extensive range of outpatient and home health services.

Call 302-428-4100 or visit

Community-based Healthcare Facilities—located throughout Delaware.
Included in this group are federally qualified health centers that offer
comprehensive health care services to all, regardless of ability to pay,
through sliding fee scales based on family size and income. Other
community-based programs offer health care services through volunteer
providers for free or at reduced prices.

Refer to the enclosed chart for a list of program services, locations and
contact information.

Medicaid and Delaware Healthy Children Program—Medicaid is a
jointly funded federal/state program to provide healthcare coverage to
certain individuals and families with low-incomes. Likewise, the Delaware
Healthy Children Program (DHCP) is Delaware’s version of the State
Children’s Health Insurance Program (SCHIP) and provides health
insurance to low-income children whose family income is too high to
qualify for Medicaid. DHCP provides affordable monthly premiums and
covers children up to the age of 19 with a wide range of medical services.
DHCP eligibility is based on a family’s gross monthly income and number
of family members in the home.

Call the Health Benefits Manager at 1-800-996-9969 and select option “1” from
the menu or visit for information.

Nemours — operates more than a dozen nonprofit pediatric health centers
in Delaware and southeastern Pennsylvania. A full range of healthcare
services, including primary care, neonatal intensive care, inpatient hospital
care, orthopedics, cardiology and surgery, are offered in local
communities in the tradition of the renowned Alfred I. duPont Hospital for
Children in Wilmington. Additionally, low-income Delaware seniors can
access the Nemours Health Clinic for key health services such as dental
care, eye care and eyeglasses, hearing tests and hearing aids.

Call 1-888-533-3543 for information about the pediatric health centers and 1-
800-763-9326 (Milford office) or 1-800-292-9538 (Wilmington office) for
information about the Nemours Health Clinic or visit

Voluntary Initiative Program (VIP)—managed by the Medical Society of
Delaware’s nonprofit Delaware Foundation for Medical Services. More
than 500 primary care doctors and specialists participate in the statewide
VIP network and provide care to eligible uninsured Delawareans referred
to them through CHAP.

Bringing Together Helpful Resources
Whether it is help finding appropriate medical care, obtaining access to
prescription medicines, or getting transportation for medical appointments, the
following chart puts important information at your fingertips for quick and easy

Please see the following pages for important health information listed by county.

New Castle County

Christiana Care Health System
Wilmington Hospital Health Center
501 West 14th Street
Wilmington, DE 19801

Claymont Family Health Services
3301 Green Street
Claymont, DE 19703
Provides care to adults and children with no health insurance.

Henrietta Johnson Medical Center
601 New Castle Avenue
Wilmington, DE 19801

700 Lea Boulevard
Suite 201
Wilmington, DE 19802

St. Francis Hospital
302-652-LIFE (5433)
Operates outreach programs in Wilmington and Newark.

The Center of Hope
Red Mill Square Shopping Center
1220 Capital Trail
Newark, DE 19711
A full-service family practice office that provides primary healthcare service
to individuals and families who are uninsured and underinsured. People pay only
what they can afford based on a sliding scale.

St. Clare Medical Van
A full-service doctor's office on wheels for people of all ages without health insurance.

Tiny Steps Program
St. Francis Hospital
Family Practice Office
7th and Claymont Street
Wilmington, DE 19805
A complete pre-natal and maternity care program for women and children who are uninsured
and underinsured. People pay only what they can afford based on a sliding scale.

Westside Health
1802 West 4th Street
Wilmington, DE 19805

Northeast Community Health
908-B East 16th Street
Wilmington, DE 19802

Brookside Plaza
27 Marrows Road
Newark, DE 19713

Kent County

Bayhealth Medical Center

Kent General Hospital
640 South State Street
Dover, DE 19901

Delmarva Rural Ministries

Kent Community Health Center
1095 South Bradford Street
Dover, DE 19904

Hope Medical Clinic
1121 Forest Avenue
Dover, DE 19904

Sussex County

Bayhealth Medical Center

Milford Memorial Hospital
21 West Clarke Avenue
Milford, DE 19963

Beebe Medical Center
424 Savannah Road
Lewes, DE 19958

La Red Health Center
505 West Market Street
Suite A
Georgetown, DE 19947

Nanticoke Memorial Hospital
801 Middleford Road
Seaford, DE 19973
Ask to speak with someone in the Resource Management Office for questions about
services available to people without healthcare insurance.

Prescription Medicine
AZ&Me™ Prescription Savings Programs
1-800-AZandMe (1-800-292-6363)
Help with getting AstraZeneca medicines free of charge or at a significant savings.

Delaware Prescription Assistance Program (DPAP)
1-800-996-9969 and select option "2" and then option "1"
Access to prescription medicines for people age 65+ and/or disabled individuals
without prescription coverage who have incomes below 200% of the federal poverty
level or have prescription costs exceeding 40% of their income.

Partnership for Prescription Assistance (PPARx)
1-888-4PPA-NOW (1-888-477-2669)
Information on more than 475 prescription assistance programs.

Together RxAccess™
Savings card program on brand name and generic prescription medicines for
people without insurance and not eligible for Medicare.

Generations Home Care
302-658-6731 (New Castle County)
302-734-7005 (Kent County)
302-856-7774 (Sussex County)
Free door-to-door transportation to and from medical appointments.

Have a Healthcare Need?
Getting the right information may mean the difference between living with a
healthcare issue and living a better life in Delaware.

Call the Delaware Helpline at 1-800-464-HELP(4357) or visit

United Way of Delaware continues to broaden its collaboration with AstraZeneca to
help Delawareans remain healthy and independent.

United Way
A United Way of Delaware initiative supported by AstraZeneca

®2007 AstraZeneca Pharmaceuticals L P. All rights reserved.          4/07            249795

AstraZeneca Pharmaceuticals LP developed and provided funding for the production
of this brochure, which contains information offered as a community service.
Organizations listed here are not under the control of AstraZeneca nor does
their inclusion represent a treatment recommendation or an endorsement of their
services by the company.